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Relationship Between Corporate Social Responsibility And Job Satisfaction: The Case Of Baltic Countries

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Listed:
  • Katrin Tamm
  • Raul Eamets
  • Pille Mõtsmees

Abstract

The growing awareness of the issue of corporate social responsibility (CSR) has raised the questions about how responsible behavior of firms would impact employees’ well-being. This paper investigates the link between corporate social responsibility and job satisfaction, which is a more widely recognized measure to assess well-being at work. Based on the survey of 3637 employees in Estonia, Latvia and Lithuania, measures of internal and external social responsibility are found to be positively associated with job satisfaction. Findings of the study indicate that employees’ assessments on various aspects of their job are noticeably higher in firms that are perceived as more engaged in CSR activities both towards their internal and external stakeholders. A further outcome of the study emphasizes the negative link between firm size and corporate social responsibility thus reflecting that smaller firms tend to show higher assessments regarding CSR. Similar relationships are also found between firm size and job satisfaction.

Suggested Citation

  • Katrin Tamm & Raul Eamets & Pille Mõtsmees, 2010. "Relationship Between Corporate Social Responsibility And Job Satisfaction: The Case Of Baltic Countries," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 76, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    • Handle: RePEc:mtk:febawb:76
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    References listed on IDEAS

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    1. Paul R. Portney, 2008. "The (Not So) New Corporate Social Responsibility: An Empirical Perspective," Review of Environmental Economics and Policy, Association of Environmental and Resource Economists, vol. 2(2), pages 261-275, Summer.
    2. Sousa-Poza, Alfonso & Sousa-Poza, Andres A., 2000. "Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 29(6), pages 517-538, November.
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    Cited by:

    1. Damnjanović, Milena, 2019. "Investing in Employees in Serbian Companies – Internal Dimension of CSR," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2019), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 12-14 September 2019, pages 441-448, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    2. Sahar E-Vahdati & Nor Azila Mohd Noor & Pei Yew Mah & Francis Chuah & Filzah Md Isa, 2023. "Social and Environmental Sustainability, Workers’ Well-Being, and Affective Organizational Commitment in Palm Oil Industries," Sustainability, MDPI, vol. 15(12), pages 1-16, June.
    3. Joana S. P. Story & Filipa Castanheira, 2019. "Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1361-1370, November.

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    More about this item

    Keywords

    corporate social responsibility; stakeholder view; employee engagement; job satisfaction;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M52 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects

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