Customer Demand for Service Reliability in the Electric Power Industry: A Synthesis of the Outage Cost Literature
AbstractThe purpose of this paper is to review and synthesize recent North American research into the demand for service reliability and to draw conclusions of general interest to the utility industry. The electric power industry has, over the past 15 years, experienced increasing pressures to become more efficient, that is to provide greater value to its customers for the same resource utilization. The industry's response to these pressures has given rise to the potential for major changes in the theory and practice of utility planning, operations and pricing. A common thread running through many of these changes is a recognition that the consumer's demand for service reliability plays a key role in designing prices and services. To date the demand for service reliability has been characterized almost exclusively in terms of `outage costs', which refer to loss in value to the customer resulting from a sudden interruption of power. In the case of industrial and commercial customers, these costs may take the form of lost sales, idle labor, or product and input spoilage. While residential outage costs may also include spoilage, the less tangible costs of inconvenience are likely to play a more dominant role.
Download InfoTo our knowledge, this item is not available for download. To find whether it is available, there are three options:
1. Check below under "Related research" whether another version of this item is available online.
2. Check on the provider's web page whether it is in fact available.
3. Perform a search for a similarly titled item that would be available.
Bibliographic InfoPaper provided by Iowa State University, Department of Economics in its series Staff General Research Papers with number 10790.
Date of creation: 01 Jan 1990
Date of revision:
Publication status: Published in Bulletin of Economic Research 1990, vol. 42 no. 2, pp. 79-119
Contact details of provider:
Postal: Iowa State University, Dept. of Economics, 260 Heady Hall, Ames, IA 50011-1070
Phone: +1 515.294.6741
Fax: +1 515.294.0221
Web page: http://www.econ.iastate.edu
More information through EDIRC
Other versions of this item:
- Caves, Douglas W & Herriges, Joseph A & Windle, Robert J, 1990. "Customer Demand for Service Reliability in the Electric Power Industry: A Synthesis of the Outage Cost Literature," Bulletin of Economic Research, Wiley Blackwell, vol. 42(2), pages 79-119, April.
You can help add them by filling out this form.
CitEc Project, subscribe to its RSS feed for this item.
- Asher A. Blass & Saul Lach & Charles F. Manski, 2008.
"Using Elicited Choice Probabilities to Estimate Random Utility Models: Preferences for Electricity Reliability,"
NBER Working Papers
14451, National Bureau of Economic Research, Inc.
- Asher A. Blass & Saul Lach & Charles F. Manski, 2010. "Using Elicited Choice Probabilities To Estimate Random Utility Models: Preferences For Electricity Reliability," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 51(2), pages 421-440, 05.
- Blass, Asher & Lach, Saul & Manski, Charles, 2008. "Using Elicited Choice Probabilities to Estimate Random Utility Models: Preferences for Electricity Reliability," CEPR Discussion Papers 7030, C.E.P.R. Discussion Papers.
- David F. Layton & Klaus Moeltner, 2000.
"A Censored Random Coefficients Model for Pooled Survey Data with Application to the Estimation of Power Outage Costs,"
Econometric Society World Congress 2000 Contributed Papers
0912, Econometric Society.
- Klaus Moeltner & David F. Layton, 2002. "A Censored Random Coefficients Model For Pooled Survey Data With Application To The Estimation Of Power Outage Costs," The Review of Economics and Statistics, MIT Press, vol. 84(3), pages 552-561, August.
- Aygul Ozbafli & Glenn Jenkins, 2013. "Estimating Willingness To Pay For Reliable Electricity Supply: A Choice Experiment Study," Development Discussion Papers 2013-01, JDI Executive Programs.
- Klytchnikova, Irina & Lokshin, Michael, 2007. "Measuring welfare gains from better quality infrastructure," Policy Research Working Paper Series 4217, The World Bank.
- Beenstock, Michael & Goldin, Ephraim, 1997. "Priority pricing in electricity supply: An application for Israel," Resource and Energy Economics, Elsevier, vol. 19(3), pages 175-189, August.
- Yu, W. & Jamasb, T. & Pollitt, M., 2007. "Incorporating the Price of Quality in Efficiency Analysis: the Case of Electricity Distribution Regulation in the UK," Cambridge Working Papers in Economics 0736, Faculty of Economics, University of Cambridge.
- Pepermans, Guido, 2011.
"The value of continuous power supply for Flemish households,"
Elsevier, vol. 39(12), pages 7853-7864.
- Pepermans, Guido, 2010. "The Value of Continuous Power Supply for Flemish Households," Working Papers 2010/24, Hogeschool-Universiteit Brussel, Faculteit Economie en Management.
- Merz, Carina, 2008. "Monetaere Bewertung der Netzzuverlaessigkeit fuer eine effiziente Qualitaetsanreizregulierung," EWI Working Papers 2008-1, Energiewirtschaftliches Institut an der Universitaet zu Koeln.
- Luise Röpke, 2013. "The Development of Renewable Energies and Supply Security: A Trade-Off Analysis," Ifo Working Paper Series Ifo Working Paper No. 151, Ifo Institute for Economic Research at the University of Munich.
- World Bank, 2002. "India : Power Sector Reform and the Poor," World Bank Other Operational Studies 15286, The World Bank.
- Ajodhia, Virendra & Hakvoort, Rudi, 2005. "Economic regulation of quality in electricity distribution networks," Utilities Policy, Elsevier, vol. 13(3), pages 211-221, September.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Stephanie Bridges) The email address of this maintainer does not seem to be valid anymore. Please ask Stephanie Bridges to update the entry or send us the correct address.
If references are entirely missing, you can add them using this form.