IDEAS home Printed from https://ideas.repec.org/a/wyz/journl/id325.html
   My bibliography  Save this article

Theoretical and Practical Aspects of Logistic Quality Management System Documentation Development Process

Author

Listed:
  • Linas Šaulinskas
  • Narimantas Kazimieras Paliulis
  • Ieva Meidutė-Kavaliauskienė

Abstract

No abstract is available for this item.

Suggested Citation

  • Linas Šaulinskas & Narimantas Kazimieras Paliulis & Ieva Meidutė-Kavaliauskienė, 2013. "Theoretical and Practical Aspects of Logistic Quality Management System Documentation Development Process," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 7(4), December.
  • Handle: RePEc:wyz:journl:id:325
    as

    Download full text from publisher

    File URL: http://ce.vizja.pl/en/download-pdf/id/325
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Osman M. Karatepe & Georgiana Karadas, 2011. "The effect of management commitment to service quality on job embeddedness and performance outcomes," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 13(4), pages 614-636, July.
    2. Charles Tapiero, 2006. "Strategic quality assurance," Journal of Business Economics and Management, Taylor & Francis Journals, vol. 7(1), pages 29-35.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Asta Valackiene & Rasa Andrijauskaite, 2021. "Model for Assessing Information Logistics Systems in Banks: Lithuanian Case Study," Logistics, MDPI, vol. 5(3), pages 1-19, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nicholas Ashill & Jayne Krisjanous & Janet Carruthers, 2004. "Antecedents and outcomes of service recovery perfomance in private healthcare: An empirical investigation," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 1(2), pages 57-74, December.
    2. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
    3. Hvass, Kristian A. & Torfadóttir, Embla, 2014. "Spatially dispersed employee recovery: An airline case study," Journal of Air Transport Management, Elsevier, vol. 34(C), pages 65-69.
    4. Chung-Jen Wang & Kuan-Ju Tseng, 2019. "Effects of Selected Positive Resources on Hospitality Service Quality: The Mediating Role of Work Engagement," Sustainability, MDPI, vol. 11(8), pages 1-17, April.
    5. Valentina Sommovigo & Ilaria Setti & Piergiorgio Argentero, 2019. "The Role of Service Providers’ Resilience in Buffering the Negative Impact of Customer Incivility on Service Recovery Performance," Sustainability, MDPI, vol. 11(1), pages 1-22, January.
    6. Engin Ari & Osman M. Karatepe & Hamed Rezapouraghdam & Turgay Avci, 2020. "A Conceptual Model for Green Human Resource Management: Indicators, Differential Pathways, and Multiple Pro-Environmental Outcomes," Sustainability, MDPI, vol. 12(17), pages 1-18, August.
    7. Döring, Matthias, 2020. "“Explain, but make no Excuses”: Service Recovery after Public Service Failures," SocArXiv txmdy, Center for Open Science.
    8. Jaroslav Belás, 2012. "Social Responsibility And Ethics In The Banking Business: Myth Or Reality? A Case Study From Slovak Republic," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 57(195), pages 115-138, October -.
    9. Munwar Hussain Pahi & Umair Ahmed & Abdullah Zafar Sheikh & Sarfraz Ahmed Dakhan & Faiz Muhammad Khuwaja & T. Ramayah, 2020. "Leadership and Commitment to Service Quality in Pakistani Hospitals: The Contingent Role of Role Clarity," SAGE Open, , vol. 10(4), pages 21582440209, October.
    10. Ch. V. V. S. N. V. Prasad, 2018. "An Empirical Study on TQM Practices and its Influence on Employee Satisfaction and Performance in Technical Institutions: Teachers' Perspectives," GATR Journals jmmr195, Global Academy of Training and Research (GATR) Enterprise.
    11. Tri Ho Thanh & Nga Vo Thi & Sipko Juraj, 2019. "Predicting overall Staffs’ Creativity and Innovative Work Behavior in Banking," Management & Marketing, Sciendo, vol. 14(2), pages 188-202, June.
    12. Aleksandra Grobelna, 2021. "Hotel Employees’ Individual Characteristics and their Service Outcomes: The Critical Role of Polychronicity," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 28-49.
    13. Juan Carlos Sanclemente, 2010. "Formación y entrenamiento para personal de contacto en empresas de servicios," Revista Ad-Minister, Universidad EAFIT, September.
    14. Tasmeer Mujeeb & Noor Ullah Khan & Asfia Obaid & Guiling Yue & Hanieh Alipour Bazkiaei & Noor Azam Samsudin, 2021. "Do Servant Leadership Self-Efficacy and Benevolence Values Predict Employee Performance within the Banking Industry in the Post-COVID-19 Era: Using a Serial Mediation Approach," Administrative Sciences, MDPI, vol. 11(4), pages 1-29, October.
    15. Paulin, Michele & Ferguson, Ronald J. & Bergeron, Jasmin, 2006. "Service climate and organizational commitment: The importance of customer linkages," Journal of Business Research, Elsevier, vol. 59(8), pages 906-915, August.
    16. Mackelprang, Alan W. & Jayaram, Jayanth & Xu, Kefeng, 2012. "The influence of types of training on service system performance in mass service and service shop operations," International Journal of Production Economics, Elsevier, vol. 138(1), pages 183-194.
    17. Osman M. Karatepe, 2006. "The effects of selected antecedents on the service recovery performance of frontline employees," The Service Industries Journal, Taylor & Francis Journals, vol. 26(1), pages 39-57, January.
    18. Hasliza Abdul-Halim & Elaine Ee & T. Ramayah & Noor Hazlina Ahmad, 2014. "Human Resource Outsourcing Success," SAGE Open, , vol. 4(3), pages 21582440145, July.
    19. Karatepe, Osman M. & Choubtarash, Homa, 2014. "The effects of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes: A study of ground staff in the airline industry," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 182-191.
    20. Karatepe, Osman M. & Talebzadeh, Niusha, 2016. "An empirical investigation of psychological capital among flight attendants," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 193-202.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wyz:journl:id:325. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marcin W. Staniewski, Ph.D. (email available below). General contact details of provider: https://edirc.repec.org/data/vizjapl.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.