IDEAS home Printed from https://ideas.repec.org/a/wly/corsem/v27y2020i2p642-654.html
   My bibliography  Save this article

The impact of corporate social responsibility transparency on the financial performance, brand value, and sustainability level of IT companies

Author

Listed:
  • Maria Ángeles Alcaide González
  • Elena De La Poza Plaza
  • Natividad Guadalajara Olmeda

Abstract

The companies are aware of the impact that disseminating their corporate social responsibility (CSR) performance has on how shareholders or investors perceive them. This work analyses if disseminating CSR results affects their economic–financial results, their scores in open‐access sustainability ranking, their brand values, and also the credit ratings that agencies S&P and Moody's confer them. For this purpose, the only 13 companies of the IT sector occupying a top 100 brand rankings position were selected. The results reveal that large companies come over as being more transparent in terms of sustainability, but this transparency is not related to their financial behaviour. Brand rankings collect socio‐economic and environmental information, but only the transparency in social and environmental aspects explains the public‐access CRS rankings. Finally, the results also show that this transparency affects credit ratings.

Suggested Citation

  • Maria Ángeles Alcaide González & Elena De La Poza Plaza & Natividad Guadalajara Olmeda, 2020. "The impact of corporate social responsibility transparency on the financial performance, brand value, and sustainability level of IT companies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 642-654, March.
    • Handle: RePEc:wly:corsem:v:27:y:2020:i:2:p:642-654
    DOI: 10.1002/csr.1829
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/csr.1829
    Download Restriction: no
    File URL: https://libkey.io/10.1002/csr.1829?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Werther, William Jr. & Chandler, David, 2005. "Strategic corporate social responsibility as global brand insurance," Business Horizons, Elsevier, vol. 48(4), pages 317-324.
    2. Mark P. Sharfman & Chitru S. Fernando, 2008. "Environmental risk management and the cost of capital," Strategic Management Journal, Wiley Blackwell, vol. 29(6), pages 569-592, June.
    3. J.J. Graafland & H. Smid, 2004. "Reputation, Corporate Social Responsibility and Market Regulation," Review of Business and Economic Literature, KU Leuven, Faculty of Economics and Business (FEB), Review of Business and Economic Literature, vol. 0(2), pages 271-308.
    4. Torres, Anna & Bijmolt, Tammo H.A. & Tribó, Josep A. & Verhoef, Peter, 2012. "Generating global brand equity through corporate social responsibility to key stakeholders," International Journal of Research in Marketing, Elsevier, vol. 29(1), pages 13-24.
    5. Giacomo Boesso & Kamalesh Kumar & Giovanna Michelon, 2013. "Descriptive, instrumental and strategic approaches to corporate social responsibility," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 26(3), pages 399-422, March.
    6. Magali Delmas & Vered Doctori Blass, 2010. "Measuring corporate environmental performance: the trade‐offs of sustainability ratings," Business Strategy and the Environment, Wiley Blackwell, vol. 19(4), pages 245-260, May.
    7. Kao, Erin H. & Yeh, Chih-Chuan & Wang, Li-Hsun & Fung, Hung-Gay, 2018. "The relationship between CSR and performance: Evidence in China," Pacific-Basin Finance Journal, Elsevier, vol. 51(C), pages 155-170.
    8. Robert Fernandez & Nicholas Elfner, 2015. "ESG Integration in Corporate Fixed Income," Journal of Applied Corporate Finance, Morgan Stanley, vol. 27(2), pages 64-72, June.
    9. Juan Jose Duran & Nuria Bajo, 2014. "Institutions as Determinant Factors of Corporate Responsibility Strategies of Multinational Firms," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 21(6), pages 301-317, November.
    10. Keller, Kevin Lane, 2003. "Brand Synthesis: The Multidimensionality of Brand Knowledge," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 29(4), pages 595-600, March.
    11. Dutordoir, Marie & Verbeeten, Frank H.M. & De Beijer, Dominique, 2015. "Stock price reactions to brand value announcements: Magnitude and moderators," International Journal of Research in Marketing, Elsevier, vol. 32(1), pages 34-47.
    12. Kevin Lane Keller & Donald R. Lehmann, 2006. "Brands and Branding: Research Findings and Future Priorities," Marketing Science, INFORMS, vol. 25(6), pages 740-759, 11-12.
    13. Emanuel Bagna & Grazia Dicuonzo & Andrea Perrone & Vittorio Dell’Atti, 2017. "The value relevance of brand valuation," Applied Economics, Taylor & Francis Journals, vol. 49(58), pages 5865-5876, December.
    14. Jaime Guerrero‐Villegas & Laura Sierra‐García & Beatriz Palacios‐Florencio, 2018. "The role of sustainable development and innovation on firm performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(6), pages 1350-1362, November.
    15. Andrea Liesen & Andreas G. Hoepner & Dennis M. Patten & Frank Figge, 2015. "Does stakeholder pressure influence corporate GHG emissions reporting? Empirical evidence from Europe," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 28(7), pages 1047-1074, September.
    16. Sheikh, Shahbaz, 2019. "Corporate social responsibility and firm leverage: The impact of market competition," Research in International Business and Finance, Elsevier, vol. 48(C), pages 496-510.
    17. Najah Attig & Sadok El Ghoul & Omrane Guedhami & Jungwon Suh, 2013. "Corporate Social Responsibility and Credit Ratings," Journal of Business Ethics, Springer, vol. 117(4), pages 679-694, November.
    18. Maria J. Charlo & Ismael Moya & Ana M. Muñoz, 2017. "Sustainable Development in Spanish Listed Companies: A Strategic Approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(3), pages 222-234, May.
    19. Carmen Córdova & Ana Zorio-Grima & Paloma Merello, 2018. "Carbon Emissions by South American Companies: Driving Factors for Reporting Decisions and Emissions Reduction," Sustainability, MDPI, vol. 10(7), pages 1-16, July.
    20. Klaus-Michael Menz, 2010. "Corporate Social Responsibility: Is it Rewarded by the Corporate Bond Market? A Critical Note," Journal of Business Ethics, Springer, vol. 96(1), pages 117-134, September.
    21. Ding, David K. & Ferreira, Christo & Wongchoti, Udomsak, 2016. "Does it pay to be different? Relative CSR and its impact on firm value," International Review of Financial Analysis, Elsevier, vol. 47(C), pages 86-98.
    22. Junnan Hu & Shujing Wang & Feixue Xie, 2018. "Environmental responsibility, market valuation, and firm characteristics: Evidence from China," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(6), pages 1376-1387, November.
    23. Maria del Mar Miralles‐Quiros & Jose Luis Miralles‐Quiros & Irene Guia Arraiano, 2017. "Are Firms that Contribute to Sustainable Development Valued by Investors?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 24(1), pages 71-84, January.
    24. Jacob Cherian & Muhammad Umar & Phung Anh Thu & Thao Nguyen-Trang & Muhammad Safdar Sial & Nguyen Vinh Khuong, 2019. "Does Corporate Social Responsibility Affect the Financial Performance of the Manufacturing Sector? Evidence from an Emerging Economy," Sustainability, MDPI, vol. 11(4), pages 1-14, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Elena De la Poza & Paloma Merello & Antonio Barberá & Alberto Celani, 2021. "Universities’ Reporting on SDGs: Using THE Impact Rankings to Model and Measure Their Contribution to Sustainability," Sustainability, MDPI, vol. 13(4), pages 1-28, February.
    2. Sergey Evgenievich Barykin & Larisa Nikolaevna Borisoglebskaya & Vyacheslav Vasilyevich Provotorov & Irina Vasilievna Kapustina & Sergey Mikhailovich Sergeev & Elena De La Poza Plaza & Lilya Saychenko, 2021. "Sustainability of Management Decisions in a Digital Logistics Network," Sustainability, MDPI, vol. 13(16), pages 1-17, August.
    3. Isabel Gallego‐Álvarez & María Consuelo Pucheta‐Martínez, 2022. "The moderating effects of corporate social responsibility assurance in the relationship between corporate social responsibility disclosure and corporate performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(3), pages 535-548, May.
    4. Wadim Strielkowski & Elena Tarkhanova & Natalia Baburina & Justas Streimikis, 2021. "Corporate Social Responsibility and the Renewable Energy Development in the Baltic States," Sustainability, MDPI, vol. 13(17), pages 1-18, September.
    5. Mounia Boulhaga & Abdelfettah Bouri & Ahmed A. Elamer & Bassam A. Ibrahim, 2023. "Environmental, social and governance ratings and firm performance: The moderating role of internal control quality," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(1), pages 134-145, January.
    6. Ali Meftah Gerged & Rami Salem & Eshani Beddewela, 2023. "How does transparency into global sustainability initiatives influence firm value? Insights from Anglo‐American countries," Business Strategy and the Environment, Wiley Blackwell, vol. 32(7), pages 4519-4547, November.
    7. Ya-Chin Kang & Hsien-Sheng Hsiao & Jia-Yi Ni, 2022. "The Role of Sustainable Training and Reward in Influencing Employee Accountability Perception and Behavior for Corporate Sustainability," Sustainability, MDPI, vol. 14(18), pages 1-24, September.
    8. Vladimir Yadykin & Sergey Barykin & Vladimir Badenko & Nikolai Bolshakov & Elena de la Poza & Alexander Fedotov, 2021. "Global Challenges of Digital Transformation of Markets: Collaboration and Digital Assets," Sustainability, MDPI, vol. 13(19), pages 1-16, September.
    9. Luis E. Villegas & Andrés A. Acuña-Duarte & César A. Salazar, 2023. "Corporate Social Responsibility and the Willingness to Eco-Innovate among Chilean Firms," Sustainability, MDPI, vol. 15(12), pages 1-19, June.
    10. Merello, Paloma & Barberá, Antonio & la Poza, Elena De, 2022. "Is the sustainability profile of FinTech companies a key driver of their value?," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    11. Suchismita Ghosh & Ritu Pareek & Tarak Nath Sahu, 2023. "U‐shaped relationship between environmental performance and financial performance of non‐financial companies: An empirical assessment," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(4), pages 1805-1815, July.
    12. Andrew S. Chang & Larissa S. Paramosa & Calista Y. Tsai, 2021. "Linking key topics to environmental indicators in corporate social responsibility reports of construction companies," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(4), pages 1335-1347, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. María Ángeles Alcaide & Elena De La Poza & Natividad Guadalajara, 2019. "Assessing the Sustainability of High-Value Brands in the IT Sector," Sustainability, MDPI, vol. 11(6), pages 1-20, March.
    2. Frank J. Fabozzi & Peck Wah Ng & Diana E. Tunaru, 2021. "The impact of corporate social responsibility on corporate financial performance and credit ratings in Japan," Journal of Asset Management, Palgrave Macmillan, vol. 22(2), pages 79-95, March.
    3. Alain Devalle & Simona Fiandrino & Valter Cantino, 2017. "The Linkage between ESG Performance and Credit Ratings: A Firm-Level Perspective Analysis," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(9), pages 1-53, August.
    4. Torres, Anna & Bijmolt, Tammo H.A. & Tribó, Josep A. & Verhoef, Peter, 2012. "Generating global brand equity through corporate social responsibility to key stakeholders," International Journal of Research in Marketing, Elsevier, vol. 29(1), pages 13-24.
    5. Qiong Yao & Suzhen Zeng & Shibin Sheng & Shiyuan Gong, 2021. "Green innovation and brand equity: moderating effects of industrial institutions," Asia Pacific Journal of Management, Springer, vol. 38(2), pages 573-602, June.
    6. Haifei Wang & Hongjun Wu & Peter Humphreys, 2022. "Chinese Merchant Group Culture, Corporate Social Responsibility, and Cost of Debt: Evidence from Private Listed Firms in China," Sustainability, MDPI, vol. 14(5), pages 1-18, February.
    7. Guangming Gong & Si Xu & Xun Gong, 2018. "On the Value of Corporate Social Responsibility Disclosure: An Empirical Investigation of Corporate Bond Issues in China," Journal of Business Ethics, Springer, vol. 150(1), pages 227-258, June.
    8. Billio, Monica & Costola, Michele & Hristova, Iva & Latino, Carmelo & Pelizzon, Loriana, 2022. "Sustainable finance: A journey toward ESG and climate risk," SAFE Working Paper Series 349, Leibniz Institute for Financial Research SAFE.
    9. Torres Lacomba, Anna & Atribo, Jo & Bijmolt, Tammo H.A., 2010. "Generating Global Brand Equity through Corporate Social Responsibility to Key Stakeholders," Research Report 10007, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    10. Mochales, Gerardo & Blanch, Javier, 2022. "Unlocking the potential of CSR: An explanatory model to determine the strategic character of CSR activities," Journal of Business Research, Elsevier, vol. 140(C), pages 310-323.
    11. Bonacorsi, Laura & Cerasi, Vittoria & Galfrascoli, Paola & Manera, Matteo, 2022. "ESG Factors and Firms’ Credit Risk," FEEM Working Papers 329521, Fondazione Eni Enrico Mattei (FEEM).
    12. Pascal Nguyen & Anna Nguyen, 2015. "The effect of corporate social responsibility on firm risk," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 11(2), pages 324-339, June.
    13. Díaz, Antonio & Escribano, Ana, 2021. "Sustainability premium in energy bonds," Energy Economics, Elsevier, vol. 95(C).
    14. repec:dgr:rugsom:10007 is not listed on IDEAS
    15. Kabir Hassan, M. & Chiaramonte, Laura & Dreassi, Alberto & Paltrinieri, Andrea & Piserà, Stefano, 2021. "The crossroads of ESG and religious screening on firm risk," Research in International Business and Finance, Elsevier, vol. 58(C).
    16. Yufen Wei & Qigui Liu & Jinbo Luo, 2023. "How does corporate social responsibility have influence on firms' access to trade credit," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 63(S1), pages 1321-1349, April.
    17. Hassan, M. Kabir & Chiaramonte, Laura & Dreassi, Alberto & Paltrinieri, Andrea & Piserà, Stefano, 2023. "Equity costs and risks in emerging markets: Are ESG and Sharia principles complementary?," Pacific-Basin Finance Journal, Elsevier, vol. 77(C).
    18. Lutfi Abdul Razak & Mansor H. Ibrahim & Adam Ng, 2020. "Which Sustainability Dimensions Affect Credit Risk? Evidence from Corporate and Country-Level Measures," JRFM, MDPI, vol. 13(12), pages 1-22, December.
    19. Stellner, Christoph & Klein, Christian & Zwergel, Bernhard, 2015. "Corporate social responsibility and Eurozone corporate bonds: The moderating role of country sustainability," Journal of Banking & Finance, Elsevier, vol. 59(C), pages 538-549.
    20. Mario Vaupel & David Bendig & Denise Fischer-Kreer & Malte Brettel, 2023. "The Role of Share Repurchases for Firms’ Social and Environmental Sustainability," Journal of Business Ethics, Springer, vol. 183(2), pages 401-428, March.
    21. Meles, Antonio & Salerno, Dario & Sampagnaro, Gabriele & Verdoliva, Vincenzo & Zhang, Jianing, 2023. "The influence of green innovation on default risk: Evidence from Europe," International Review of Economics & Finance, Elsevier, vol. 84(C), pages 692-710.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:corsem:v:27:y:2020:i:2:p:642-654. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1002/(ISSN)1535-3966 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.