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Modeling corporate citizenship and turnover intention: social identity and expectancy theories

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  • Chieh-Peng Lin

    (National Chiao Tung University)

Abstract

Drawing upon the expectancy theory and social identity theory, this study proposes a model that explains how perceived corporate citizenship influences turnover intention. In the proposed model, perceived economic and legal citizenships affect turnover intention indirectly via the full mediation of career development expectation, while perceived economic, legal, ethical, and philanthropic citizenships impact turnover intention indirectly via the full mediation of organizational identification. The hypotheses of this study were empirically tested by conducting a survey on employees in the tourism industry. The empirical findings show that a firm’s corporate citizenship can provide a competitive advantage in retaining its employees by simultaneously boosting their career development expectation and organizational identification. Lastly, managerial implications and limitations of this study based on empirical results are presented for in-depth discussion.

Suggested Citation

  • Chieh-Peng Lin, 2019. "Modeling corporate citizenship and turnover intention: social identity and expectancy theories," Review of Managerial Science, Springer, vol. 13(4), pages 823-840, August.
    • Handle: RePEc:spr:rvmgts:v:13:y:2019:i:4:d:10.1007_s11846-017-0275-7
    DOI: 10.1007/s11846-017-0275-7
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    References listed on IDEAS

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    Cited by:

    1. Aracely Soto-Simeone & Teemu Kautonen, 2021. "Senior entrepreneurship following unemployment: a social identity theory perspective," Review of Managerial Science, Springer, vol. 15(6), pages 1683-1706, August.
    2. Oliver Rossmannek, 2022. "When do service suppliers leave their platform?—The role of friendships," Review of Managerial Science, Springer, vol. 16(5), pages 1311-1334, July.

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