IDEAS home Printed from https://ideas.repec.org/a/spr/infotm/v19y2018i4d10.1007_s10799-017-0284-x.html
   My bibliography  Save this article

A study of the CSFs of an e-cluster platform adoption for microenterprises

Author

Listed:
  • Hsin-Pin Fu

    (National Kaohsiung First University of Science and Technology)

  • Hsiaoping Yeh

    (National Kaohsiung First University of Science and Technology)

  • Rong-Ling Ma

    (National Kaohsiung First University of Science and Technology)

Abstract

Industrial electronic-cluster (e-cluster) combines electronic business (e-business) and industrial cluster, and this combination has been shown to enhance competitiveness. However, most previous studies of e-cluster have focused on small and medium enterprises (SMEs), but few have addressed e-clustering in microenterprises (MEs). MEs have some unique disadvantages compared to SMEs, and in order to enhance their competitiveness, an understanding the factors that affect their adoption of an e-cluster is an important issue for the e-cluster platform operator. This study adopted two multi-criteria decision-making methods, Fuzzy analytical hierarchy process (FAHP) and VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR), to identify objectively the critical success factors (CSFs) for MEs to consider in the adoption of e-cluster. The research findings show that strengthening the four CSFs: product quality, product development and commercialization, product exposure, and market channel strength are the most important factors the successful adoption of e-cluster by MEs. Finally, these results offer some implications that provide a useful reference for MEs in adopting e-cluster as well as for e-cluster operators to use to convince MEs to join their e-cluster platforms.

Suggested Citation

  • Hsin-Pin Fu & Hsiaoping Yeh & Rong-Ling Ma, 2018. "A study of the CSFs of an e-cluster platform adoption for microenterprises," Information Technology and Management, Springer, vol. 19(4), pages 231-243, December.
    • Handle: RePEc:spr:infotm:v:19:y:2018:i:4:d:10.1007_s10799-017-0284-x
    DOI: 10.1007/s10799-017-0284-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10799-017-0284-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10799-017-0284-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Karl Wennberg & Göran Lindqvist, 2010. "The effect of clusters on the survival and performance of new firms," Small Business Economics, Springer, vol. 34(3), pages 221-241, April.
    2. Iammarino, Simona & McCann, Philip, 2006. "The structure and evolution of industrial clusters: Transactions, technology and knowledge spillovers," Research Policy, Elsevier, vol. 35(7), pages 1018-1036, September.
    3. Duke, Joshua M. & Aull-Hyde, Rhonda, 2002. "Identifying public preferences for land preservation using the analytic hierarchy process," Ecological Economics, Elsevier, vol. 42(1-2), pages 131-145, August.
    4. Lai, Yung-Lung & Hsu, Maw-Shin & Lin, Feng-Jyh & Chen, Yi-Min & Lin, Yi-Hsin, 2014. "The effects of industry cluster knowledge management on innovation performance," Journal of Business Research, Elsevier, vol. 67(5), pages 734-739.
    5. Junichi Nishimura & Hiroyuki Okamuro, 2011. "R&D productivity and the organization of cluster policy: an empirical evaluation of the Industrial Cluster Project in Japan," The Journal of Technology Transfer, Springer, vol. 36(2), pages 117-144, April.
    6. Sinan Aral & Peter Weill, 2007. "IT Assets, Organizational Capabilities, and Firm Performance: How Resource Allocations and Organizational Differences Explain Performance Variation," Organization Science, INFORMS, vol. 18(5), pages 763-780, October.
    7. Alessandro Muscio, 2007. "THE IMPACT OF ABSORPTIVE CAPACITY ON SMEs' COLLABORATION," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 16(8), pages 653-668.
    8. Giuliani, Elisa & Pietrobelli, Carlo & Rabellotti, Roberta, 2005. "Upgrading in Global Value Chains: Lessons from Latin American Clusters," World Development, Elsevier, vol. 33(4), pages 549-573, April.
    9. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2007. "Extended VIKOR method in comparison with outranking methods," European Journal of Operational Research, Elsevier, vol. 178(2), pages 514-529, April.
    10. Mary Jo Waits, 2000. "The Added Value of the Industry Cluster Approach to Economic Analysis, Strategy Development, and Service Delivery," Economic Development Quarterly, , vol. 14(1), pages 35-50, February.
    11. Yoram Wind & Thomas L. Saaty, 1980. "Marketing Applications of the Analytic Hierarchy Process," Management Science, INFORMS, vol. 26(7), pages 641-658, July.
    12. Müller, Ralf & Turner, Rodney, 2007. "The Influence of Project Managers on Project Success Criteria and Project Success by Type of Project," European Management Journal, Elsevier, vol. 25(4), pages 298-309, August.
    13. Ian R. Gordon & Philip McCann, 2000. "Industrial Clusters: Complexes, Agglomeration and/or Social Networks?," Urban Studies, Urban Studies Journal Limited, vol. 37(3), pages 513-532, March.
    14. Sang-Ho Lee, 2016. "Factors influencing the social networking service user’s value perception and word of mouth decision of corporate post with special reference to the emotional attachment," Information Technology and Management, Springer, vol. 17(1), pages 15-27, March.
    15. Hooley, Graham J. & Greenley, Gordon E. & Cadogan, John W. & Fahy, John, 2005. "The performance impact of marketing resources," Journal of Business Research, Elsevier, vol. 58(1), pages 18-27, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Olusegun Sadiq & Dieu Hack-Polay & Ted Fuller & Mahfuzur Rahman, 2022. "Barriers to the Effective Integration of Developed ICT for SMEs in Rural NIGERIA," Businesses, MDPI, vol. 2(4), pages 1-26, November.
    2. Xu Chen & Chunhong Liu & Yao Jiang & Changchun Gao, 2021. "What Causes the Virtual Agglomeration of Creative Industries?," Sustainability, MDPI, vol. 13(16), pages 1-18, August.
    3. André de Abreu Saraiva Monteiro Alves & Fernando Manuel Pereira de Oliveira Carvalho, 2022. "How Dynamic Managerial Capabilities, Entrepreneurial Orientation, and Operational Capabilities Impact Microenterprises’ Global Performance," Sustainability, MDPI, vol. 15(1), pages 1-23, December.
    4. Xu Chen & Chunhong Liu & Changchun Gao & Yao Jiang, 2021. "Mechanism Underlying the Formation of Virtual Agglomeration of Creative Industries: Theoretical Analysis and Empirical Research," Sustainability, MDPI, vol. 13(4), pages 1-21, February.
    5. Fu-Hsiang Chen & Ming-Fu Hsu & Kuang-Hua Hu, 2022. "Enterprise’s internal control for knowledge discovery in a big data environment by an integrated hybrid model," Information Technology and Management, Springer, vol. 23(3), pages 213-231, September.
    6. Fu, Hsin-Pin & Chang, Tsung-Sheng & Wang, Chia-Nan & Hsu, Hsien-Pin & Liu, Chien-Hung & Yeh, Chih-Yao, 2022. "Critical factors affecting the introduction of mobile payment tools by microretailers," Technological Forecasting and Social Change, Elsevier, vol. 175(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lucas Figal Garone & Alessandro Maffioli & Joao Negri & Cesar Rodriguez & Gonzalo Vázquez-Baré, 2015. "Cluster development policy, SME’s performance, and spillovers: evidence from Brazil," Small Business Economics, Springer, vol. 44(4), pages 925-948, April.
    2. Hervas Oliver,Jose Luis & Gonzalez,Gregorio & Caja,Pedro, 2014. "Clusters and industrial districts: where is the literature going? Identifying emerging sub-fields of research," INGENIO (CSIC-UPV) Working Paper Series 201409, INGENIO (CSIC-UPV).
    3. Lorenzo Ciapetti, 2011. "Technological Change, Knowledge Integration and Adaptive Processes: The Mechatronic Evolution of the Reggio Emilia District," Chapters, in: Paul L. Robertson & David Jacobson (ed.), Knowledge Transfer and Technology Diffusion, chapter 5, Edward Elgar Publishing.
    4. Lin, Sheng-Hau & Zhao, Xiaofeng & Wu, Jiuxing & Liang, Fachao & Li, Jia-Hsuan & Lai, Ren-Ji & Hsieh, Jing-Chzi & Tzeng, Gwo-Hshiung, 2021. "An evaluation framework for developing green infrastructure by using a new hybrid multiple attribute decision-making model for promoting environmental sustainability," Socio-Economic Planning Sciences, Elsevier, vol. 75(C).
    5. Andrés Rodríguez-Pose & Fabrice Comptour, 2010. "Do clusters generate greater innovation and growth? An analysis of European regions," Working Papers 2010-15, Instituto Madrileño de Estudios Avanzados (IMDEA) Ciencias Sociales.
    6. Sándor Juhász, 2021. "Spinoffs and tie formation in cluster knowledge networks," Small Business Economics, Springer, vol. 56(4), pages 1385-1404, April.
    7. Kik, M.C. & Claassen, G.D.H. & Meuwissen, M.P.M. & Smit, A.B. & Saatkamp, H.W., 2021. "Actor analysis for sustainable soil management – A case study from the Netherlands," Land Use Policy, Elsevier, vol. 107(C).
    8. Serafim Opricovic, 2009. "A Compromise Solution in Water Resources Planning," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 23(8), pages 1549-1561, June.
    9. Shivaram V. Devarakonda & Brian T. McCann & Jeffrey J. Reuer, 2018. "Marshallian Forces and Governance Externalities: Location Effects on Contractual Safeguards in Research and Development Alliances," Organization Science, INFORMS, vol. 29(6), pages 1112-1129, December.
    10. Pietrobelli, Carlo, 2019. "Modern industrial policy in Latin America: Lessons from cluster development policies," MERIT Working Papers 2019-031, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    11. Sam Tavassoli, 2011. "A Comparative Investigation of Firms' Innovative behaviors During Different Stages of the Cluster Life-Cycle (Cover study for PhD dissertation)," ERSA conference papers ersa10p1045, European Regional Science Association.
    12. Lin, Sheng-Hau & Huang, Xianjin & Fu, Guole & Chen, Jia-Tsong & Zhao, Xiaofeng & Li, Jia-Hsuan & Tzeng, Gwo-Hshiung, 2021. "Evaluating the sustainability of urban renewal projects based on a model of hybrid multiple-attribute decision-making," Land Use Policy, Elsevier, vol. 108(C).
    13. Yeung, Henry Wai-chung & Liu, Weidong & Dicken, Peter, 2006. "Transnational corporations and network effects of a local manufacturing cluster in mobile telecommunications equipment in China," World Development, Elsevier, vol. 34(3), pages 520-540, March.
    14. Jiang He & M. Hosein Fallah, 2014. "Dynamics of Inventor Networks and the Evolution of Technology Clusters," International Journal of Urban and Regional Research, Wiley Blackwell, vol. 38(6), pages 2174-2200, November.
    15. Chen, Yu-Shan & James Lin, Ming-Ji & Chang, Ching-Hsun & Liu, Fang-Mei, 2009. "Technological innovations and industry clustering in the bicycle industry in Taiwan," Technology in Society, Elsevier, vol. 31(3), pages 207-217.
    16. Enrique Claver-Cortés & Bartolomé Marco-Lajara & Pedro Seva-Larrosa & Lorena Ruiz-Fernández & Eduardo Sánchez-García, 2020. "Explanatory Factors of Entrepreneurship in Food and Beverage Clusters in Spain," Sustainability, MDPI, vol. 12(14), pages 1-22, July.
    17. Barros, Carlos Pestana & Wanke, Peter, 2015. "An analysis of African airlines efficiency with two-stage TOPSIS and neural networks," Journal of Air Transport Management, Elsevier, vol. 44, pages 90-102.
    18. Reig-Otero,Y. & Edwards-Schachter,M. & Feliú-Mingarro,C. & Fernández De Lucio,I., 2012. "Generation and diffusion of innovations in a District Innovation System: The case of ink-jet printing," INGENIO (CSIC-UPV) Working Paper Series 201208, INGENIO (CSIC-UPV).
    19. Aull-Hyde, Rhonda & Erdogan, Sevgi & Duke, Joshua M., 2006. "An experiment on the consistency of aggregated comparison matrices in AHP," European Journal of Operational Research, Elsevier, vol. 171(1), pages 290-295, May.
    20. Maryann Feldman & Frederick Guy & Simona Iammarino, 2021. "Regional income disparities, monopoly and finance," Cambridge Journal of Regions, Economy and Society, Cambridge Political Economy Society, vol. 14(1), pages 25-49.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infotm:v:19:y:2018:i:4:d:10.1007_s10799-017-0284-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.