IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v17y2015i3d10.1007_s10796-015-9552-7.html
   My bibliography  Save this article

Special section on the role of information technology in service delivery

Author

Listed:
  • Jaeki Song

    (Texas Tech University)

  • Jeff Baker

    (American University of Sharjah)

  • Fred D. Davis

    (Sam M. Walton College of Business)

Abstract

No abstract is available for this item.

Suggested Citation

  • Jaeki Song & Jeff Baker & Fred D. Davis, 2015. "Special section on the role of information technology in service delivery," Information Systems Frontiers, Springer, vol. 17(3), pages 471-474, June.
    • Handle: RePEc:spr:infosf:v:17:y:2015:i:3:d:10.1007_s10796-015-9552-7
    DOI: 10.1007/s10796-015-9552-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-015-9552-7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-015-9552-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jian Tang & Ping Zhang & Philip Fei Wu, 2015. "Categorizing consumer behavioral responses and artifact design features: The case of online advertising," Information Systems Frontiers, Springer, vol. 17(3), pages 513-532, June.
    2. Miri Kim & Jaeki Song & Jason Triche, 2015. "Toward an integrated framework for innovation in service: A resource-based view and dynamic capabilities approach," Information Systems Frontiers, Springer, vol. 17(3), pages 533-546, June.
    3. Bang Viet Nguyen & Frada Burstein & Julie Fisher, 2015. "Improving service of online health information provision: A case of usage-driven design for health information portals," Information Systems Frontiers, Springer, vol. 17(3), pages 493-511, June.
    4. Ravi Seethamraju, 2015. "Adoption of Software as a Service (SaaS) Enterprise Resource Planning (ERP) Systems in Small and Medium Sized Enterprises (SMEs)," Information Systems Frontiers, Springer, vol. 17(3), pages 475-492, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Olivera Marjanovic & Vijaya Murthy, 2016. "From product-centric to customer-centric services in a financial institution – exploring the organizational challenges of the transition process," Information Systems Frontiers, Springer, vol. 18(3), pages 479-497, June.
    2. Sara Paralta, 2017. "Aging and Diabetes: Impact on Employment and Retirement," CEsA Working Papers 154, CEsA - Centre for African and Development Studies.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Olivera Marjanovic & Vijaya Murthy, 2016. "From product-centric to customer-centric services in a financial institution – exploring the organizational challenges of the transition process," Information Systems Frontiers, Springer, vol. 18(3), pages 479-497, June.
    2. Venugopal Gopalakrishna-Remani & Robert Paul Jones & Kerri M. Camp, 2019. "Levels of EMR Adoption in U.S. Hospitals: An Empirical Examination of Absorptive Capacity, Institutional Pressures, Top Management Beliefs, and Participation," Information Systems Frontiers, Springer, vol. 21(6), pages 1325-1344, December.
    3. Sam Njinyah & Simplice A. Asongu & Sally Jones, 2022. "The role of mobile money adoption in moderating the influence of access to finance in firm performance," Working Papers of the African Governance and Development Institute. 22/075, African Governance and Development Institute..
    4. Agnieszka Skala, 2022. "Sustainable Transport and Mobility—Oriented Innovative Startups and Business Models," Sustainability, MDPI, vol. 14(9), pages 1-20, May.
    5. Paul Schneider, 2018. "Managerial challenges of Industry 4.0: an empirically backed research agenda for a nascent field," Review of Managerial Science, Springer, vol. 12(3), pages 803-848, July.
    6. Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    7. Kai Klinker & Manuel Wiesche & Helmut Krcmar, 2020. "Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation," Information Systems Frontiers, Springer, vol. 22(6), pages 1419-1431, December.
    8. Kizgin, Hatice & Jamal, Ahmad & Dwivedi, Yogesh K. & Rana, Nripendra P., 2021. "The impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of education," Journal of Business Research, Elsevier, vol. 130(C), pages 724-735.
    9. Ariful Islam & Sazali Abd Wahab, 2023. "Configuring a Quadruple Helix Innovation Model (QHIM) Based Blueprint for Malaysian SMEs to Survivethe Covid-19 Pandemic," International Journal of Finance, Insurance and Risk Management, International Journal of Finance, Insurance and Risk Management, vol. 13(1), pages 102-127.
    10. Humphrey M. Sabi & Faith-Michael E. Uzoka & Kehbuma Langmia & Felix N. Njeh & Clive K. Tsuma, 0. "A cross-country model of contextual factors impacting cloud computing adoption at universities in sub-Saharan Africa," Information Systems Frontiers, Springer, vol. 0, pages 1-24.
    11. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 0. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 0, pages 1-23.
    12. Shah, Tushar R., 2022. "Can big data analytics help organisations achieve sustainable competitive advantage? A developmental enquiry," Technology in Society, Elsevier, vol. 68(C).
    13. Siddharth Gaurav Majhi & Ambuj Anand & Arindam Mukherjee & Nripendra P. Rana, 2022. "The Optimal Configuration of IT-Enabled Dynamic Capabilities in a firm’s Capabilities Portfolio: a Strategic Alignment Perspective," Information Systems Frontiers, Springer, vol. 24(5), pages 1435-1450, October.
    14. Issam Laguir & Sachin Modgil & Indranil Bose & Shivam Gupta & Rebecca Stekelorum, 2023. "Performance effects of analytics capability, disruption orientation, and resilience in the supply chain under environmental uncertainty," Annals of Operations Research, Springer, vol. 324(1), pages 1269-1293, May.
    15. Richard K. Lomotey & Ralph Deters, 2018. "Middleware for mobile medical data management with minimal latency," Information Systems Frontiers, Springer, vol. 20(6), pages 1281-1296, December.
    16. Nripendra P. Rana & Yogesh K. Dwivedi & Banita Lal & Michael D. Williams & Marc Clement, 2017. "Citizens’ adoption of an electronic government system: towards a unified view," Information Systems Frontiers, Springer, vol. 19(3), pages 549-568, June.
    17. Kizgin, Hatice & Jamal, Ahmad & Rana, Nripendra & Dwivedi, Yogesh & Weerakkody, Vishanth, 2019. "The impact of social networking sites on socialization and political engagement: Role of acculturation," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 503-512.
    18. Dessì, Cinzia & Dettori, Angela & Floris, Michela, 2023. "Exploring different configurations of entrepreneurial orientation in small artisan family firms: A multi-case study," Journal of Family Business Strategy, Elsevier, vol. 14(3).
    19. Gavrila Gavrila, Sorin & de Lucas Ancillo, Antonio, 2021. "Spanish SMEs’ digitalization enablers: E-Receipt applications to the offline retail market," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    20. Khaled Saleh Al-Omoush, 2022. "Understanding the Impact of Intellectual Capital on E-Business Entrepreneurial Orientation and Competitive Agility: An Empirical Study," Information Systems Frontiers, Springer, vol. 24(2), pages 549-562, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:17:y:2015:i:3:d:10.1007_s10796-015-9552-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.