IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v10y2020i4p2158244020963587.html
   My bibliography  Save this article

The Perception and Culture of Operational Risk in the Banking Sector: Evidence From Northern Cyprus

Author

Listed:
  • Dervis Kirikkaleli
  • Pelin Yaylali
  • Okan Veli Safakli

Abstract

This study aims to analyze the attitudes toward and the perception of the risk culture with regard to operational risk (OR) among Northern Cyprus (TRNC) banking sector employees working in related departments. Although most previous studies have concentrated on the measurement and management of OR, the research remains extremely limited on the perception side as well as the formation of cultural background by human resources departments. The novelty of this study lies in the fact that it investigates OR from the perspective of human perceptions and cultural development in the context of a small banking industry. In addition, via addressing the relationship between personnel structure and the prevention of ORs in small banking sectors, this study fills an important gap in the literature. For this purpose, a survey was designed and the collected data has been analyzed by using Factor Analysis. The results are gathered under eight factors where both OR perception and cultural formation were analyzed under these eight factors. The sensitivity of perception and cultural development were then analyzed by taking into account the demographic information of the respondents. The results indicate that employees working in the treasury department are strongly sensitive toward OR. Furthermore, older staff who have experienced a banking crisis are more sensitive compared with their younger counterparts. Other findings include that developments in the financial sector increase the OR, senior management appropriation decreases the OR, and an effective OR database is required. The findings of this study can potentially serve as a guide for senior executives in the banking sector in terms of policy development and applications related to internal systems, particularly in small economies.

Suggested Citation

  • Dervis Kirikkaleli & Pelin Yaylali & Okan Veli Safakli, 2020. "The Perception and Culture of Operational Risk in the Banking Sector: Evidence From Northern Cyprus," SAGE Open, , vol. 10(4), pages 21582440209, October.
    • Handle: RePEc:sae:sagope:v:10:y:2020:i:4:p:2158244020963587
    DOI: 10.1177/2158244020963587
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2158244020963587
    Download Restriction: no
    File URL: https://libkey.io/10.1177/2158244020963587?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Oliver E. Williamson, 2000. "The New Institutional Economics: Taking Stock, Looking Ahead," Journal of Economic Literature, American Economic Association, vol. 38(3), pages 595-613, September.
    2. Tommaso Palermo & Michael Power & Simon Ashby, 2017. "Navigating Institutional Complexity: The Production of Risk Culture in the Financial Sector," Journal of Management Studies, Wiley Blackwell, vol. 54(2), pages 154-181, March.
    3. Roxana HERGHILIGIU & Vasile COCRIȘ, 2014. "Reputational And Operational Risks In European Banks," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 4, pages 575-578, July.
    4. Alina Mihaela Dima, 2009. "Operational Risk Assesement Tools for Quality Management in Banking Services," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 11(26), pages 364-372, June.
    5. Jan Dvorsky & József Popp & Zuzana Virglerova & Sándor Kovács & Judit Oláh, 2018. "Assessing The Importance Of Market Risk And Its Sources In Smes Of The Visegrad Group And Serbia," Advances in Decision Sciences, Asia University, Taiwan, vol. 22(1), pages 230-255, December.
    6. Miklós Pakurár & Hossam Haddad & János Nagy & József Popp & Judit Oláh, 2019. "The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector," Sustainability, MDPI, vol. 11(4), pages 1-24, February.
    7. Barakat, Ahmed & Ashby, Simon & Fenn, Paul & Bryce, Cormac, 2019. "Operational risk and reputation in financial institutions: Does media tone make a difference?," Journal of Banking & Finance, Elsevier, vol. 98(C), pages 1-24.
    8. Barakat, Ahmed & Hussainey, Khaled, 2013. "Bank governance, regulation, supervision, and risk reporting: Evidence from operational risk disclosures in European banks," International Review of Financial Analysis, Elsevier, vol. 30(C), pages 254-273.
    9. Lim, Chu Yeong & Woods, Margaret & Humphrey, Christopher & Seow, Jean Lin, 2017. "The paradoxes of risk management in the banking sector," The British Accounting Review, Elsevier, vol. 49(1), pages 75-90.
    10. Agarwal, Arvind & Gupta, Aparna & Kumar, Arun & Tamilselvam, Srikanth G., 2019. "Learning risk culture of banks using news analytics," European Journal of Operational Research, Elsevier, vol. 277(2), pages 770-783.
    11. Chevallier, Claire Océane & El Joueidi, Sarah, 2019. "Capital regulation and banking bubbles," Journal of Mathematical Economics, Elsevier, vol. 84(C), pages 117-129.
    12. Roman Buchelt & Stefan Unteregger, 2003. "Cultural Risk and Risk Culture: Operational Risk after Basel I," Financial Stability Report, Oesterreichische Nationalbank (Austrian Central Bank), issue 6, pages 86-97.
    13. Power, Michael, 2003. "The invention of operational risk," LSE Research Online Documents on Economics 21368, London School of Economics and Political Science, LSE Library.
    14. Casson, Mark C. & Della Giusta, Marina & Kambhampati, Uma S., 2010. "Formal and Informal Institutions and Development," World Development, Elsevier, vol. 38(2), pages 137-141, February.
    15. Power, Michael & Ashby, Simon & Palermo, Tommaso, 2013. "Risk culture in financial organisations: a research report," LSE Research Online Documents on Economics 67978, London School of Economics and Political Science, LSE Library.
    16. Francisco Flores & Enrique Bónson-Ponte & Tomás Escobar-Rodríguez, 2006. "Operational risk information system: a challenge for the banking sector," Journal of Financial Regulation and Compliance, Emerald Group Publishing, vol. 14(4), pages 383-401, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Filiz Karpuz & Erdal Güryay & Dervis Kirikkaleli, 2021. "Sustainable-Performance Instrument Development and Validation in the Northern Cyprus Banking Sector," Sustainability, MDPI, vol. 13(14), pages 1-14, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jennifer Kunz & Mathias Heitz, 2021. "Banks’ risk culture and management control systems: A systematic literature review," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(4), pages 439-493, December.
    2. Põllumäe, Priit & Lilleleht, Ando & Korjus, Henn, 2016. "Institutional barriers in forest owners' cooperation: The case of Estonia," Forest Policy and Economics, Elsevier, vol. 65(C), pages 9-16.
    3. Michaela Ftoreková & Michal Mádr, 2017. "The Rule of Law and Economic Growth in the Balkan States," European Journal of Business Science and Technology, Mendel University in Brno, Faculty of Business and Economics, vol. 3(1), pages 13-20.
    4. Adekola, Olalekan & Grainger, Alan, 2023. "Bottom-up and bottom-top institutional changes in environmental management in the Niger Delta," World Development Perspectives, Elsevier, vol. 31(C).
    5. Christian Walter, 2020. "Sustainable Financial Risk Modelling Fitting the SDGs: Some Reflections," Sustainability, MDPI, vol. 12(18), pages 1-28, September.
    6. Chunling Li & Nosherwan Khaliq & Leslie Chinove & Usama Khaliq & Judit Oláh, 2023. "Consumers’ Perception of Risk Facets Associated With Fintech Use: Evidence From Pakistan," SAGE Open, , vol. 13(4), pages 21582440231, October.
    7. Citera, Emanuele & Sau, Lino, 2019. "Complexity, Conventions and Instability: the role of monetary policy," Department of Economics and Statistics Cognetti de Martiis. Working Papers 201924, University of Turin.
    8. Emmanuel Yeboah-Assiamah & Kobus Muller & Kwame Ameyaw Domfeh, 2018. "‘Complex crisis’ and the rise of collaborative natural resource governance: institutional trajectory of a wildlife governance experience in Ghana," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 20(5), pages 2205-2224, October.
    9. Eicher, Theo S. & Schreiber, Till, 2010. "Structural policies and growth: Time series evidence from a natural experiment," Journal of Development Economics, Elsevier, vol. 91(1), pages 169-179, January.
    10. Engelhardt, Sebastian v. & Freytag, Andreas, 2013. "Institutions, culture, and open source," Journal of Economic Behavior & Organization, Elsevier, vol. 95(C), pages 90-110.
    11. Stephanie Rosenkranz & Patrick W. Schmitz, 2007. "Can Coasean Bargaining Justify Pigouvian Taxation?," Economica, London School of Economics and Political Science, vol. 74(296), pages 573-585, November.
    12. Elisa D?Adamo, 2018. "La Cost-Benefit Analysis delle grandi infrastrutture: un riesame del Large Hadron Collider (LHC) del CERN," PRISMA Economia - Societ? - Lavoro, FrancoAngeli Editore, vol. 2018(1-2), pages 97-108.
    13. Peter G. Klein & Michael E. Sykuta, 2010. "Editors’ Introduction," Chapters, in: Peter G. Klein & Michael E. Sykuta (ed.), The Elgar Companion to Transaction Cost Economics, chapter 1, Edward Elgar Publishing.
    14. Osei-Tutu, Francis & Weill, Laurent, 2023. "Individualism reduces borrower discouragement," Journal of Economic Behavior & Organization, Elsevier, vol. 211(C), pages 370-385.
    15. Nastasi, Federico & Spagano, Salvatore, 2023. "Institutionalist Clues in Celso Furtado’s Economic Thought," MPRA Paper 120242, University Library of Munich, Germany.
    16. Evans, Lewis & Meade, Richard, 2005. "The Role and Significance of Cooperatives in New Zealand Agriculture, A Comparative Institutional Analysis," Working Paper Series 3847, Victoria University of Wellington, The New Zealand Institute for the Study of Competition and Regulation.
    17. Schmitz, Patrick W., 2021. "On the optimality of outsourcing when vertical integration can mitigate information asymmetries," Economics Letters, Elsevier, vol. 202(C).
    18. Chang Pao-Li, 2014. "Complementarity in Institutional Quality in Bilateral FDI Flows," Working Papers 20-2014, Singapore Management University, School of Economics.
    19. Roberto Foa & Anna Nemirovskaya & Elena Mostovova, 2013. "Internal Empires I: Social Institutions of the Frontier," HSE Working papers WP BRP 09/SOC/2013, National Research University Higher School of Economics.
    20. Aseem Kaul & Jiao Luo, 2018. "An economic case for CSR: The comparative efficiency of for‐profit firms in meeting consumer demand for social goods," Strategic Management Journal, Wiley Blackwell, vol. 39(6), pages 1650-1677, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:10:y:2020:i:4:p:2158244020963587. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.