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The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers

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  • Heetae Cho
  • Zi’En Wong
  • Weisheng Chiu

Abstract

The purpose of this study was to examine the relationship between volunteer management and volunteers’ intention to continue participating, based on the environmental psychology model. Moreover, this study investigated the mediating role of volunteers’ job satisfaction in this relationship. Using a sample drawn from volunteers of a cultural event in Singapore, this research conducted confirmatory factor analysis and structural equation modeling analysis. The results showed a positive relationship between volunteer management and volunteers’ intention to continue volunteering, with a full mediating effect of job satisfaction on this relationship. Also, the highest attribution of positive management practices came from reward and recognition, followed by empowerment, schedule flexibility, orientation and training, and social interaction. The findings of this study provide a perspective on how volunteer management can position itself for volunteer retention.

Suggested Citation

  • Heetae Cho & Zi’En Wong & Weisheng Chiu, 2020. "The Effect of Volunteer Management on Intention to Continue Volunteering: A Mediating Role of Job Satisfaction of Volunteers," SAGE Open, , vol. 10(2), pages 21582440209, May.
    • Handle: RePEc:sae:sagope:v:10:y:2020:i:2:p:2158244020920588
    DOI: 10.1177/2158244020920588
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    References listed on IDEAS

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    Cited by:

    1. Ali Essa A. Alshammari & Murad Thomran & Ali Saleh Alshebami, 2023. "Integration of Service-Learning Theory and Social Capital Theory in Volunteering Work for Sustainable Development: A Study of the Role of Education Curricula in Saudi Arabia," Sustainability, MDPI, vol. 15(18), pages 1-26, September.
    2. Oscar Licandro & Stefanía Yapor & Patricia Correa, 2022. "Analysis of the personal factors of the volunteers as mediators between the satisfaction and the permanence in employee volunteering," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(1), pages 127-151, March.
    3. Wang Zhigang & Liu Yingfei & Zhang Jinyao & Liu Xintao & Duan Hongyan & Zhang Lei, 2022. "How Sports Event Volunteer Management Affects Volunteers’ Satisfaction and Engagement: The Mediating Role of Social Capital," SAGE Open, , vol. 12(2), pages 21582440221, June.
    4. Silvia Puiu & Mihaela Tinca Udriștioiu, 2023. "Environmental Volunteering Projects Management: A Multivariate Analysis of Volunteers’ Perspective on the Knowledge and Skills Gained, Their Involvement in Community Life and the Role of Environmental," Sustainability, MDPI, vol. 15(14), pages 1-15, July.
    5. Wen-Jye Shyr & Wei-Sho Ho & Jie-Ru Chen & Li-Ya Chang & I-Min Chen, 2022. "Effectiveness of Social Participation Courses Applied in the Disaster Prevention for Taiwanese K-12 Education," Sustainability, MDPI, vol. 14(13), pages 1-19, July.

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