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Industrial Relations Performance, Economic Performance, and QWL Programs: An Interplant Analysis

Author

Listed:
  • Harry C. Katz
  • Thomas A. Kochan
  • Kenneth R. Gobeille

Abstract

This study analyzes the relationship among plant-level measures of industrial relations performance, economic performance, and quality-of-working-life programs. The analysis employs pooled time-series and cross-section data from 18 plants within a division of General Motors for the years 1970–79. The empirical results show strong associations between industrial relations and economic performance measures and limited support for the hypothesis that quality-of-working-life efforts improve both kinds of performance.

Suggested Citation

  • Harry C. Katz & Thomas A. Kochan & Kenneth R. Gobeille, 1983. "Industrial Relations Performance, Economic Performance, and QWL Programs: An Interplant Analysis," ILR Review, Cornell University, ILR School, vol. 37(1), pages 3-17, October.
    • Handle: RePEc:sae:ilrrev:v:37:y:1983:i:1:p:3-17
    DOI: 10.1177/001979398303700101
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    Cited by:

    1. Ariel C. Avgar & Niti Pandey & Kiwook Kwon, 2012. "Discretion in Context: A Moderated Mediation Model of the Relationship between Discretion and Turnover Intentions," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 51(1), pages 106-128, January.
    2. Amanda Pyman & Peter Holland & Julian Teicher & Brian K. Cooper, 2010. "Industrial Relations Climate, Employee Voice and Managerial Attitudes to Unions: An Australian Study," British Journal of Industrial Relations, London School of Economics, vol. 48(2), pages 460-480, June.
    3. Toon Van Overbeke, 2023. "Conflict or cooperation? Exploring the relationship between cooperative institutions and robotisation," British Journal of Industrial Relations, London School of Economics, vol. 61(3), pages 550-573, September.
    4. Brian Klaas & Anna-Katherine Ward, 2015. "Formal, Justice-Oriented Voice in the Nonunion Firm: Who Speaks Up and When?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 54(2), pages 321-356, April.
    5. Kochan, Thomas A., 1996. "What works at work : overview and assessment," Working papers 3886-96., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    6. Shonchoy, Abu S. & Tsubota, Kenmei, 2015. "Economic impact of political protests (strikes) on manufacturing firms : evidence from Bangladesh," IDE Discussion Papers 523, Institute of Developing Economies, Japan External Trade Organization(JETRO).
    7. Alan B. Krueger & Alexandre Mas, 2004. "Strikes, Scabs, and Tread Separations: Labor Strife and the Production of Defective Bridgestone/Firestone Tires," Journal of Political Economy, University of Chicago Press, vol. 112(2), pages 253-289, April.
    8. Addison, John T. & Teixeira, Paulino, 2006. "Does the Quality of Industrial Relations Matter for the Macro Economy? A Cross-Country Analysis Using Strikes Data," IZA Discussion Papers 1968, Institute of Labor Economics (IZA).
    9. Bartel, Ann P. & Freeman, Richard B. & Ichniowski, Casey & Kleiner, Morris M., 2011. "Can a workplace have an attitude problem? Workplace effects on employee attitudes and organizational performance," Labour Economics, Elsevier, vol. 18(4), pages 411-423, August.
    10. Qi Ge & Michael J. Lopez, 2016. "Lockouts and Player Productivity," Journal of Sports Economics, , vol. 17(5), pages 427-452, June.
    11. Panos, Georgios & Theodossiou, Ioannis, 2009. "Union Mediation and Adaptation to Reciprocal Loyalty Arrangements," MPRA Paper 15471, University Library of Munich, Germany.
    12. Ann Bartel & Richard Freeman & Casey Ichniowski & Morris M. Kleiner, 2003. "Can a Work Organization Have an Attitude Problem? The Impact of Workplaces on Employee Attitudes and Economic Outcomes," NBER Working Papers 9987, National Bureau of Economic Research, Inc.
    13. Peter Cappelli & William H. Carter, 2000. "Computers, Work Organization, and Wage Outcomes," NBER Working Papers 7987, National Bureau of Economic Research, Inc.
    14. John Kelly & Caroline Kelly, 1991. "‘Them and Us’: Social Psychology and ‘The New Industrial Relations’," British Journal of Industrial Relations, London School of Economics, vol. 29(1), pages 25-48, March.
    15. Barry Gerhart, 2005. "Human Resources and Business Performance: Findings, Unanswered Questions, and an Alternative Approach," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 16(2), pages 174-185.
    16. Heung-Jun Jung & Mohammad Ali, 2017. "Corporate Social Responsibility, Organizational Justice and Positive Employee Attitudes: In the Context of Korean Employment Relations," Sustainability, MDPI, vol. 9(11), pages 1-24, October.
    17. Alexander J. S. Colvin, 2013. "Participation Versus Procedures in Non-Union Dispute Resolution," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52, pages 259-283, January.
    18. David G. Meyer & William N. Cooke, 1993. "US Labour Relations in Transition: Emerging Strategies and Company Performance," British Journal of Industrial Relations, London School of Economics, vol. 31(4), pages 531-552, December.
    19. Constanţa POPESCU, & Elena Diana ŞERB, & Andreiana CARMEN, 2016. "Study On The Repercussions Of Conflict Situations On Employment," EcoForum, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 5(1), pages 1-38, January.
    20. John T. Addison & Paulino Teixeira, 2020. "Trust and Workplace Performance," British Journal of Industrial Relations, London School of Economics, vol. 58(4), pages 874-903, December.

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