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Commitment To Public Interest And Public Service Motivation Development Challenges: A Qualitative Inquiry

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  • George B. Amegavi
  • James K. Mensah

Abstract

The use of qualitative research in Public Service Motivation research is growing and its impact on the field is beginning to be felt. This study contributes to our understanding of PSM by exploring the dimension of commitment to public interest and the challenges to development in Ghana. The analysis of 34 semi-structured in-depth interviews conducted with employees of the Financial Intelligence Centre demonstrates that commitment to public interest is influenced by leadership actions and organizational culture. The outcome of this paper is useful for public organizations in their attempt to improve employee commitment and productivity in the public sector.

Suggested Citation

  • George B. Amegavi & James K. Mensah, 2020. "Commitment To Public Interest And Public Service Motivation Development Challenges: A Qualitative Inquiry," Public administration issues, Higher School of Economics, issue 6, pages 67-83.
    • Handle: RePEc:nos:vgmu00:2020:i:6:p:67-83
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    References listed on IDEAS

    as
    1. Zeger Van der Wal, 2015. ""All quiet on the non-Western front?" A review of public service motivation scholarship in non-Western contexts," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 37(2), pages 69-86, June.
    2. Qing Miao & Nathan Eva & Alexander Newman & Gary Schwarz, 2019. "Public service motivation and performance: The role of organizational identification," Public Money & Management, Taylor & Francis Journals, vol. 39(2), pages 77-85, February.
    3. Saks, Alan M. & Gruman, Jamie A., 2011. "Manage Employee Engagement to Manage Performance," Industrial and Organizational Psychology, Cambridge University Press, vol. 4(2), pages 204-207, June.
    4. M. M. Huq, 1989. "The Economy of Ghana," Palgrave Macmillan Books, Palgrave Macmillan, number 978-1-349-19749-1.
    5. Alexander Kalgin, 2020. "Antecedents And Outcomes Of Public Service Motivation: A Review Of The Research Field," Public administration issues, Higher School of Economics, issue 2, pages 215-239.
    6. Francis Owusu, 2006. "Differences in the Performance of Public Organisations in Ghana: Implications for Public-Sector Reform Policy," Development Policy Review, Overseas Development Institute, vol. 24(6), pages 693-705, November.
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