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Effect of rating discrepancy on turnover intention and leader-member exchange

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  • Won Kwak
  • Suk Choi

Abstract

Despite the pervasiveness of rating discrepancy in organizations, there has been little research to examine how this common phenomenon occurring in performance appraisal influences an employee’s work relationships with an organization and a leader. In a field study surveying 147 R&D workers who were evaluated under forced distribution rating system, the present research explored this question by focusing on how rating discrepancy would affect an employee’s turnover intention and perceived leader-member exchange (LMX). With polynomial regression analysis and response surface methodology in a real-time research design, it was found that there were nonlinear relationships between rating discrepancy and turnover intention and LMX, respectively, and that these non-linear relationships were not symmetrical. Copyright Springer Science+Business Media New York 2015

Suggested Citation

  • Won Kwak & Suk Choi, 2015. "Effect of rating discrepancy on turnover intention and leader-member exchange," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 801-824, September.
    • Handle: RePEc:kap:asiapa:v:32:y:2015:i:3:p:801-824
    DOI: 10.1007/s10490-015-9414-3
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    References listed on IDEAS

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    Cited by:

    1. Lara Ayman Abu Bakr Shaalan & Abdel Moniem Elsaid & Eahab Elsaid, 2019. "The Effect of Leader-Member Exchange ¡°LMX¡± on Employee Turnover Intent: An Applied Study on the Telecommunication Sector in Egypt," Journal of Business Administration Research, Journal of Business Administration Research, Sciedu Press, vol. 8(1), pages 1-13, April.
    2. Shrihari S. Sohani & Varkkey, Biju, 2015. "Breaking Free From the Bell Curve: An Alternate Proposition for Performance Management," IIMA Working Papers WP2015-10-04, Indian Institute of Management Ahmedabad, Research and Publication Department.
    3. Eko Yi Liao & Chun Hui, 2021. "A resource-based perspective on leader-member exchange: An updated meta-analysis," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 317-370, March.

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