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Guanxi and leader member relationships between American managers and Chinese employees: open-minded dialogue as mediator

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Author Info
Nancy Chen ()
Dean Tjosvold ()
Abstract

Effective open relationships with employees can help foreign managers rely upon and utilize the local knowledge of their employees. One hundred and sixty-three Chinese employees from various industries in China were surveyed on their relationships (leadership–member relationship and personal guanxi) with American and Chinese managers, their constructive controversy, that is, their constructive controversy with them, and the job assignments and promotions received from their managers. Results support the hypotheses that quality leader–member relationship and personal guanxi promoted their constructive controversy, which in turn facilitated employees receiving challenging jobs and promotions. Results suggest that leader–member relationship and Chinese value of guanxi may be important for enhancing their constructive controversy; this kind of open dialogue can be a foundation upon which American managers can develop the confidence to give their Chinese employees challenging tasks and promotions. Copyright Springer Science+Business Media, LLC 2007

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File URL: http://hdl.handle.net/10.1007/s10490-006-9029-9
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Publisher Info
Article provided by Springer in its journal Asia Pacific Journal of Management.

Volume (Year): 24 (2007)
Issue (Month): 2 (June)
Pages: 171-189
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Handle: RePEc:kap:asiapa:v:24:y:2007:i:2:p:171-189

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Related research
Keywords: Guanxi; Leader–member relationships; Open-minded dialogue;

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References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Green, Stephen G. & Fairhurst, Gail T. & Snavely, B. Kay, 1986. "Chains of poor performance and supervisory control," Organizational Behavior and Human Decision Processes, Elsevier, vol. 38(1), pages 7-27, August. [Downloadable!] (restricted)
  2. Graham, John L, 1988. " Buyer-Seller Negotiations around the Pacific Rim: Differences in Fundamental Exchange Processes," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 15(1), pages 48-54, June.
  3. Xiao-Ping Chen & Chao C. Chen, 2004. "On the Intricacies of the Chinese Guanxi: A Process Model of Guanxi Development," Asia Pacific Journal of Management, Springer, vol. 21(3), pages 305-324, 09. [Downloadable!]
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Cited by:
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  1. Guoquan Chen & Dean Tjosvold, 2008. "Organizational values and procedures as antecedents for goal interdependence and collaborative effectiveness," Asia Pacific Journal of Management, Springer, vol. 25(1), pages 93-112, January. [Downloadable!] (restricted)
  2. Millissa Cheung & Wei-Ping Wu & Allan Chan & May Wong, 2009. "Supervisor–Subordinate Guanxi and Employee Work Outcomes: The Mediating Role of Job Satisfaction," Journal of Business Ethics, Springer, vol. 88(1), pages 77-89, April. [Downloadable!] (restricted)
  3. Santanu Sarkar, 2009. "Individualism–collectivism as predictors of BPO employee attitudes toward union membership in India," Asia Pacific Journal of Management, Springer, vol. 26(1), pages 93-118, March. [Downloadable!] (restricted)
  4. Yong Han & Yochanan Altman, 2009. "Supervisor and Subordinate Guanxi: A Grounded Investigation in the People’s Republic of China," Journal of Business Ethics, Springer, vol. 88(1), pages 91-104, April. [Downloadable!] (restricted)
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