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Open Source Software User Communities: A Study of Participation in Linux User Groups

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  • Richard P. Bagozzi

    ()
    (Ross School of Business and College of Pharmacy, University of Michigan, 701 Tappan Street, Ann Arbor, Michigan 48109-1234)

  • Utpal M. Dholakia

    ()
    (Jesse H. Jones Graduate School of Management, Rice University, 6100 Main Street--MS 531, Houston, Texas 77005)

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    Abstract

    We conceptualize participation in Linux user groups (LUGs) in terms of group-referent intentional actions and investigate cognitive (attitudes, perceived behavioral control, identification with the open source movement), affective (positive and negative anticipated emotions), and social (social identity) determinants of participation and its consequences on Linux-related behaviors of users. This survey-based study, conducted with 402 active LUG members representing 191 different LUGs from 23 countries and employing structural equation modeling methodology, supports the proposed model. Furthermore, we find that the Linux user's experience level moderates the extent of the LUG's social influence and its impact on the user's participation. We conclude with a consideration of the managerial and research implications of the study's findings.

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    File URL: http://dx.doi.org/10.1287/mnsc.1060.0545
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    Bibliographic Info

    Article provided by INFORMS in its journal Management Science.

    Volume (Year): 52 (2006)
    Issue (Month): 7 (July)
    Pages: 1099-1115

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    Handle: RePEc:inm:ormnsc:v:52:y:2006:i:7:p:1099-1115

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    Related research

    Keywords: open source software; Linux; virtual communities; novice versus experienced users; social identity; we-intentions; anticipated emotions; model of goal-directed behavior;

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    Cited by:
    1. Zaglia, Melanie E., 2013. "Brand communities embedded in social networks," Journal of Business Research, Elsevier, vol. 66(2), pages 216-223.
    2. Ramon Casadesus-Masanell & Gaston Llanes, 2009. "Mixed Source," Working Papers 09-06, NET Institute, revised Sep 2009.
    3. Gyrd-Jones, Richard I. & Kornum, Niels, 2013. "Managing the co-created brand: Value and cultural complementarity in online and offline multi‐stakeholder ecosystems," Journal of Business Research, Elsevier, vol. 66(9), pages 1484-1493.
    4. Bullinger, Angelika C. & Rass, Matthias & Adamczyk, Sabrina & Moeslein, Kathrin M. & Sohn, Stefan, 2012. "Open innovation in health care: Analysis of an open health platform," Health Policy, Elsevier, vol. 105(2), pages 165-175.
    5. Tsai, Hsien-Tung & Huang, Heng-Chiang & Chiu, Ya-Ling, 2012. "Brand community participation in Taiwan: Examining the roles of individual-, group-, and relationship-level antecedents," Journal of Business Research, Elsevier, vol. 65(5), pages 676-684.
    6. Pierre Barbaroux, 2009. "On the nature and logics of innovation capabilities within knowledge-intensive environments: a case study," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 169-188.
    7. Casaló, Luis V. & Flavián, Carlos & Guinalíu, Miguel, 2013. "New members' integration: Key factor of success in online travel communities," Journal of Business Research, Elsevier, vol. 66(6), pages 706-710.
    8. Krishnamurthy, Sandeep & Ou, Shaosong & Tripathi, Arvind K., 2014. "Acceptance of monetary rewards in open source software development," Research Policy, Elsevier, vol. 43(4), pages 632-644.
    9. Francesco Rullani & Lorenzo Zirulia, 2011. "A Supply Side Story for a Threshold Model: Endogenous Growth of the Free and Open Source Community," DRUID Working Papers 11-06, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    10. Trainor, Kevin J. & Andzulis, James (Mick) & Rapp, Adam & Agnihotri, Raj, 2014. "Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM," Journal of Business Research, Elsevier, vol. 67(6), pages 1201-1208.
    11. Mahr, Dominik & Lievens, Annouk, 2012. "Virtual lead user communities: Drivers of knowledge creation for innovation," Research Policy, Elsevier, vol. 41(1), pages 167-177.

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