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A Construction Management Framework for Mass Customisation in Traditional Construction

Author

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  • María Dolores Andújar-Montoya

    (Department of Building and Urbanism, Polytechnic University College, University of Alicante, Carretera de San Vicente del Raspeig, s/n, 03690 Alicante, Spain
    These authors contributed equally to this work.)

  • Virgilio Gilart-Iglesias

    (Department of Computer Science and Technologies, Polytechnic University College, University of Alicante, Carretera de San Vicente del Raspeig, s/n, 03690 Alicante, Spain
    These authors contributed equally to this work.)

  • Andrés Montoyo

    (Department of Software and Computing Systems, Polytechnic University College, University of Alicante, Carretera de San Vicente del Raspeig, s/n, 03690 Alicante, Spain
    These authors contributed equally to this work.)

  • Diego Marcos-Jorquera

    (Department of Computer Science and Technologies, Polytechnic University College, University of Alicante, Carretera de San Vicente del Raspeig, s/n, 03690 Alicante, Spain
    These authors contributed equally to this work.)

Abstract

A Mass Customisation model is discussed as a competitive positioning strategy in the marketplace adding value to the customer’s end-use. It includes the user as part of the construction process responding to the customer’s demands and wishes. To the present day, almost all proposals for Mass Customisation have been focused on the design phase and single family houses. The reality is that the processes carried out in the work execution are so inefficient that the costs of the Mass Customisation models are assumed by the customer and they do not offer solutions that support the change management. Furthermore, this inefficiency often makes Mass Customisation unfeasible in terms of deadlines and site management. Therefore, the present proposal focuses on achieving the paradigm of Mass Customisation in the traditional residential construction complementary to the existing proposals in the design phase. All this through the proposal of a framework for the integral management in the work execution, which will address change management introduced by the users offering an efficient and productive model that reduces costs in the process. This model will focus on the synergy between different strategies, techniques and technologies currently used in the construction management (such as Lean Construction or Six Sigma), together with, other strategies and technologies that have proven to be valid solutions in other fields (such as Business Process Management, Service Oriented Architecture, etc. ).

Suggested Citation

  • María Dolores Andújar-Montoya & Virgilio Gilart-Iglesias & Andrés Montoyo & Diego Marcos-Jorquera, 2015. "A Construction Management Framework for Mass Customisation in Traditional Construction," Sustainability, MDPI, vol. 7(5), pages 1-29, April.
    • Handle: RePEc:gam:jsusta:v:7:y:2015:i:5:p:5182-5210:d:48861
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    References listed on IDEAS

    as
    1. Mathias Kirchmer, 2009. "High Performance Through Process Excellence," Springer Books, Springer, number 978-3-540-77825-7, June.
    2. Isabelle Huault & V. Perret & S. Charreire-Petit, 2007. "Management," Post-Print halshs-00337676, HAL.
    3. Andrea Chiarini, 2012. "Discussion and Comparison About the Common Characteristics," SpringerBriefs in Business, in: From Total Quality Control to Lean Six Sigma, edition 127, chapter 0, pages 47-51, Springer.
    4. Andrea Chiarini, 2012. "From Total Quality Control to Lean Six Sigma," SpringerBriefs in Business, Springer, edition 127, number 978-88-470-2658-2, October.
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    Cited by:

    1. Diego Marcos-Jorquera & Virgilio Gilart-Iglesias & Francisco José Mora-Gimeno & Juan Antonio Gil-Martínez-Abarca, 2016. "Smart Monitoring Embedded Service for Energy-Efficient and Sustainable Management in Data Centers," Energies, MDPI, vol. 9(7), pages 1-25, July.
    2. Carlos T. Formoso & Patrícia A. Tillmann & Cynthia dos S. Hentschke, 2022. "Guidelines for the Implementation of Mass Customization in Affordable House-Building Projects," Sustainability, MDPI, vol. 14(7), pages 1-15, March.
    3. Christina Kiamili & Alexander Hollberg & Guillaume Habert, 2020. "Detailed Assessment of Embodied Carbon of HVAC Systems for a New Office Building Based on BIM," Sustainability, MDPI, vol. 12(8), pages 1-18, April.
    4. Marta Pędzik & Joanna Bednarz & Zdzisław Kwidziński & Tomasz Rogoziński & Jerzy Smardzewski, 2020. "The Idea of Mass Customization in the Door Industry Using the Example of the Company Porta KMI Poland," Sustainability, MDPI, vol. 12(9), pages 1-14, May.
    5. Cynthia dos Santos Hentschke & Carlos Torres Formoso & Marcia Elisa Echeveste, 2020. "A Customer Integration Framework for the Development of Mass Customised Housing Projects," Sustainability, MDPI, vol. 12(21), pages 1-26, October.

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