IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i9p5416-d806575.html
   My bibliography  Save this article

Relationship between Work-Life Balance and Job Performance Moderated by Knowledge Risks: Are Bank Employees Ready?

Author

Listed:
  • Michele Samuele Borgia

    (Department of Management and Business Administration, University “G. D’Annunzio” of Chieti-Pescara, 65127 Pescara, Italy)

  • Francesca Di Virgilio

    (Department of Economics, University of Molise, 86100 Campobasso, Italy)

  • Maura La Torre

    (Department of Management and Business Administration, University “G. D’Annunzio” of Chieti-Pescara, 65127 Pescara, Italy)

  • Muhammad Adnan Khan

    (Department of Business Administration, Barani Institute of Sciences, Sahiwal 57000, Pakistan)

Abstract

Despite the focus on knowledge risks in the literature, a limited number of studies have empirically examined technological knowledge risks in terms of digitalization, old technologies, and cybercrime as moderating variables in the relationship between work-life balance and job performance. To address this gap, this paper investigated the moderation effects of technological knowledge risks on the relationship between work-life balance and job performance during the pandemic period in employees of cooperative credit banks. A quantitative approach that involved gathering surveys was adopted. Applying PLS-SEM, the empirical findings revealed that technological knowledge risks have a significant impact on the relationship between work-life balance and job performance. Additionally, this research encourages managers to create and maintain a healthy work environment that promotes valuable employees’ job performance while also evaluating the use of new technological advances and their related risks.

Suggested Citation

  • Michele Samuele Borgia & Francesca Di Virgilio & Maura La Torre & Muhammad Adnan Khan, 2022. "Relationship between Work-Life Balance and Job Performance Moderated by Knowledge Risks: Are Bank Employees Ready?," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:9:p:5416-:d:806575
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/9/5416/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/9/5416/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Susanne Durst & Ann Svensson & Mariano Martin Genaro Palacios Acuache, 2021. "Peruvian Small and Medium-Sized Enterprises in Times of Crisis—Or What Is Happening over Time?," Sustainability, MDPI, vol. 13(24), pages 1-17, December.
    2. Rocío Rodríguez-Rivero & Susana Yáñez & Celia Fernández-Aller & Ruth Carrasco-Gallego, 2020. "Is It Time for a Revolution in Work‒Life Balance? Reflections from Spain," Sustainability, MDPI, vol. 12(22), pages 1-25, November.
    3. Jesús F. Salgado & Inmaculada Otero & Silvia Moscoso, 2019. "Cognitive Reflection and General Mental Ability as Predictors of Job Performance," Sustainability, MDPI, vol. 11(22), pages 1-16, November.
    4. Bratianu, C. & Andrei ?tefan Nestian & Silviu Mihail Tita & Ana Iolanda Vodã & Alexandra Luciana Guta, 2020. "The Impact of Knowledge Risk on Sustainability of Firms," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(55), pages 639-639, August.
    5. Muafi Muafi & Yuni Siswanti & Mohammad Ziad Anwar, 2021. "Work life balance in Islamic perspective (WLBIP) and its impact on organizational citizenship behavior in islamic perspective (OCBIP) and service performance," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(3), pages 223-230, April.
    6. Alessandro Carretta & Franco Fiordelisi & Paola Schwizer, 2017. "Risk Culture in Banking," Palgrave Macmillan Studies in Banking and Financial Institutions, Palgrave Macmillan, number 978-3-319-57592-6, September.
    7. Khaled adnan Bataineh, 2019. "Impact of Work-Life Balance, Happiness at Work, on Employee Performance," International Business Research, Canadian Center of Science and Education, vol. 12(2), pages 99-112, February.
    8. M. Joseph Sirgy & Dong-Jin Lee, 2018. "Work-Life Balance: an Integrative Review," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 13(1), pages 229-254, March.
    9. Priyam Dhani & Tanu Sharma, 2018. "Emotional Intelligence and Personality Traits as Predictors of Job Performance of IT Employees," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 9(3), pages 70-83, July.
    10. Dodi Wirawan Irawanto & Khusnul Rofida Novianti & Kenny Roz, 2021. "Work from Home: Measuring Satisfaction between Work–Life Balance and Work Stress during the COVID-19 Pandemic in Indonesia," Economies, MDPI, vol. 9(3), pages 1-13, June.
    11. Malgorzata Zieba, 2021. "Knowledge and Knowledge Management," Knowledge Management and Organizational Learning, in: Understanding Knowledge-Intensive Business Services, chapter 1, pages 1-19, Springer.
    12. Susanne Braun & Claudia Peus, 2018. "Crossover of Work–Life Balance Perceptions: Does Authentic Leadership Matter?," Journal of Business Ethics, Springer, vol. 149(4), pages 875-893, June.
    13. Alessandro Carretta & Vincenzo Farina & Paola Schwizer, 2017. "Risk culture and banking supervision," Journal of Financial Regulation and Compliance, Emerald Group Publishing Limited, vol. 25(2), pages 209-226, May.
    14. Nadia Hanif & Noman Arshed & Hasan Farid, 2022. "Competitive intelligence process and strategic performance of banking sector in Pakistan," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 39(1), pages 52-75.
    15. Joseph F. Hair & G. Tomas M. Hult & Christian M. Ringle & Marko Sarstedt & Kai Oliver Thiele, 2017. "Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 616-632, September.
    16. Kuckertz, Andreas & Brändle, Leif & Gaudig, Anja & Hinderer, Sebastian & Morales Reyes, Carlos Arturo & Prochotta, Alicia & Steinbrink, Kathrin M. & Berger, Elisabeth S.C., 2020. "Startups in times of crisis – A rapid response to the COVID-19 pandemic," Journal of Business Venturing Insights, Elsevier, vol. 13(C).
    17. Ting Zhang & Dan Gerlowski & Zoltan Acs, 2022. "Working from home: small business performance and the COVID-19 pandemic," Small Business Economics, Springer, vol. 58(2), pages 611-636, February.
    18. Durst, Susanne & Hinteregger, Christoph & Zieba, Malgorzata, 2019. "The linkage between knowledge risk management and organizational performance," Journal of Business Research, Elsevier, vol. 105(C), pages 1-10.
    19. Maura La Torre, 2020. "Risk in Banking," Springer Books, Springer, number 978-3-030-54498-0, September.
    20. Shirley Dex & Sue Bond, 2005. "Measuring work-life balance and its covariates," Work, Employment & Society, British Sociological Association, vol. 19(3), pages 627-637, September.
    21. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
    22. Oscar Dousin & Ngan Collins & Balvinder Kaur Kler, 2019. "Work-Life Balance, Employee Job Performance and Satisfaction Among Doctors and Nurses in Malaysia," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(4), pages 306-319, December.
    23. Fatima R. KHATEEB, 2021. "Work Life Balance - A Review Of Theories, Definitions And Policies," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 1, pages 27-55, July.
    24. Susanne Durst & Malgorzata Zieba, 2017. "Knowledge risks - towards a taxonomy," International Journal of Business Environment, Inderscience Enterprises Ltd, vol. 9(1), pages 51-63.
    25. Muhammad Riaz Khan & Waseef Jamal & Khwaja Fawad Latif, 2019. "Moderating Role of Intrinsic Motivation on the Relationship of Work Family Conflict and Job Performance in Frontline Officers of Islamic Banks," Business & Economic Review, Institute of Management Sciences, Peshawar, Pakistan, vol. 11(3), pages 161-180, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wani Ambreen Khursheed, 2023. "Work–Life Balance, Supervisor Support, and Life Satisfaction in the Higher Education Sector," Acta Universitatis Sapientiae, Economics and Business, Sciendo, vol. 11(1), pages 64-92, October.
    2. Michele Borgia & Eugenia Nissi & Maura La Torre & Guido Ortolani, 2022. "The Relationship between Demographics and Knowledge Risk Perception of High School Teachers: Training as a Mediator," Administrative Sciences, MDPI, vol. 12(4), pages 1-13, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    2. Margherita, Alessandro & Elia, Gianluca & Klein, Mark, 2021. "Managing the COVID-19 emergency: A coordination framework to enhance response practices and actions," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    3. Saleh Al-Omoush, Khaled & Orero-Blat, Maria & Ribeiro-Soriano, Domingo, 2021. "The role of sense of community in harnessing the wisdom of crowds and creating collaborative knowledge during the COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 132(C), pages 765-774.
    4. Verma, Surabhi & Gustafsson, Anders, 2020. "Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach," Journal of Business Research, Elsevier, vol. 118(C), pages 253-261.
    5. Nelesh Dhanpat & Kamogelo Makgamatha & Reabetswe Monageng & Khanyisa Sigawuki, 2022. "COVID-19: Employee Experience and Adjustment at a State Owned Company in South Africa," SAGE Open, , vol. 12(2), pages 21582440221, June.
    6. Étienne St-Jean & Maripier Tremblay, 2023. "Turbulence and adaptations to the coronavirus crisis: resources, coping and effects on stress and wellbeing of entrepreneurs," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1153-1175, September.
    7. Kellyann Berube Kowalski & Alex Aruldoss & Bhuvaneswari Gurumurthy & Satyanarayana Parayitam, 2022. "Work-From-Home Productivity and Job Satisfaction: A Double-Layered Moderated Mediation Model," Sustainability, MDPI, vol. 14(18), pages 1-29, September.
    8. Víctor Hugo Fernández-Bedoya & Monica Elisa Meneses-La-Riva & Josefina Amanda Suyo-Vega & Johanna de Jesús Stephanie Gago-Chávez, 2023. "Entrepreneurship Research in Times of COVID-19: Experiences from South America," Sustainability, MDPI, vol. 15(7), pages 1-17, March.
    9. Vikash Kumar Sinha & Marika Arena, 2020. "Manifold Conceptions of the Internal Auditing of Risk Culture in the Financial Sector," Journal of Business Ethics, Springer, vol. 162(1), pages 81-102, February.
    10. Bratianu, C. & Andrei ?tefan Nestian & Silviu Mihail Tita & Ana Iolanda Vodã & Alexandra Luciana Guta, 2020. "The Impact of Knowledge Risk on Sustainability of Firms," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(55), pages 639-639, August.
    11. Tiberiu Foris & Alina Simona Tecău & Camelia-Cristina Dragomir & Diana Foris, 2022. "The Start-Up Manager in Times of Crisis: Challenges and Solutions for Increasing the Resilience of Companies and Sustainable Reconstruction," Sustainability, MDPI, vol. 14(15), pages 1-20, July.
    12. Kerry Brown & Ferry Jie & Thi Le & Jalleh Sharafizad & Fleur Sharafizad & Subhadarsini Parida, 2022. "Factors Impacting SME Business Resilience Post-COVID-19," Sustainability, MDPI, vol. 14(22), pages 1-15, November.
    13. Aleem, Majid & Sufyan, Muhammad & Ameer, Irfan & Mustak, Mekhail, 2023. "Remote work and the COVID-19 pandemic: An artificial intelligence-based topic modeling and a future agenda," Journal of Business Research, Elsevier, vol. 154(C).
    14. Rosdaniati & Muafi Muafi, 2021. "The influence of workplace happiness and innovative work behavior on job satisfaction mediated by work engagement," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(7), pages 186-198, October.
    15. Hashemi, Hossein & Rajabi, Reza & Brashear-Alejandro, Thomas G., 2022. "COVID-19 research in management: An updated bibliometric analysis," Journal of Business Research, Elsevier, vol. 149(C), pages 795-810.
    16. Nurul Iman Abdul Jalil & Soon Aun Tan & Nur Shakila Ibharim & Anisah Zainab Musa & Siew Hui Ang & Wustari L. Mangundjaya, 2023. "The Relationship between Job Insecurity and Psychological Well-Being among Malaysian Precarious Workers: Work–Life Balance as a Mediator," IJERPH, MDPI, vol. 20(3), pages 1-14, February.
    17. James Henry Dunne & Peter Harris & Katherine Kinkela, 2023. "Case Study: Impact of Regulatory Restrictions and Tax Policy on Breakeven Analysis and Risk Management," JRFM, MDPI, vol. 16(3), pages 1-23, March.
    18. Michela Piccarozzi & Cecilia Silvestri & Patrizio Morganti, 2021. "COVID-19 in Management Studies: A Systematic Literature Review," Sustainability, MDPI, vol. 13(7), pages 1-28, March.
    19. Iva Gregurec & Martina Tomičić Furjan & Katarina Tomičić-Pupek, 2021. "The Impact of COVID-19 on Sustainable Business Models in SMEs," Sustainability, MDPI, vol. 13(3), pages 1-24, January.
    20. Ni, Dan & Jiwen Song, Lynda & Zheng, Xiaoming & Zhu, Jinlong & Zhang, Mengyi & Xu, Lingxiao, 2022. "Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis," Journal of Business Research, Elsevier, vol. 149(C), pages 967-982.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:9:p:5416-:d:806575. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.