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Managing the COVID-19 emergency: A coordination framework to enhance response practices and actions

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  • Margherita, Alessandro
  • Elia, Gianluca
  • Klein, Mark

Abstract

The global outbreak of the coronavirus pneumonia (COVID-19) showed how epidemics today can spread very rapidly, with potentially ruinous impact on economies and societies. Whereas medical research is crucial to define effective treatment protocols, technology innovation and social research can contribute by defining effective approaches to emergency management, especially to optimize the complex dynamics arising within actors and systems during the outbreak. The purpose of this article is to define a framework for modeling activities, actors and resources coordination in the epidemic management scenario, and to reflect on its use to enhance response practices and actions. We identify 25 types of resources and 8 activities involved in the management of epidemic, and study 29 “flow”, “fit”, and “share” dependencies among those resources and activities, along with purposeful management criteria. Next, we use a coordination framework to conceptualize an emergency management system encompassing practices and response actions. This study has the potential to impact a broad audience, and can opens avenues for follow up works at the intersection between technology and innovation management and societal challenges. The outcomes can have immediate applicability to an ongoing societal problem, as well as be generalized for application in future (possible although undesired) events.

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  • Margherita, Alessandro & Elia, Gianluca & Klein, Mark, 2021. "Managing the COVID-19 emergency: A coordination framework to enhance response practices and actions," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    • Handle: RePEc:eee:tefoso:v:166:y:2021:i:c:s0040162521000883
    DOI: 10.1016/j.techfore.2021.120656
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    Cited by:

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    2. Noemi Marujo & Maria do Rosário Borges & Jaime Serra & Rosa Coelho, 2021. "Strategies for Creative Tourism Activities in Pandemic Contexts: The Case of the ‘Saídas de Mestre’ Project," Sustainability, MDPI, vol. 13(19), pages 1-17, September.
    3. Peng Cui & Ping Zou & Xuan Ju & Yi Liu & Yalu Su, 2022. "Research Progress and Improvement Ideas of Anti-Epidemic Resilience in China’s Urban Communities," IJERPH, MDPI, vol. 19(22), pages 1-15, November.
    4. Yigit Kazancoglu & Muruvvet Deniz Sezer & Melisa Ozbiltekin-Pala & Murat Kucukvar, 2022. "Investigating the role of stakeholder engagement for more resilient vaccine supply chains during COVID-19," Operations Management Research, Springer, vol. 15(1), pages 428-439, June.
    5. Ayyoob Sharifi & Amir Reza Khavarian-Garmsir & Rama Krishna Reddy Kummitha, 2021. "Contributions of Smart City Solutions and Technologies to Resilience against the COVID-19 Pandemic: A Literature Review," Sustainability, MDPI, vol. 13(14), pages 1-28, July.
    6. Naeini, Ali Bonyadi & Zamani, Mehdi & Daim, Tugrul U. & Sharma, Mahak & Yalcin, Haydar, 2022. "Conceptual structure and perspectives on “innovation management”: A bibliometric review," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    7. Tønnessen, Øystein & Dhir, Amandeep & Flåten, Bjørn-Tore, 2021. "Digital knowledge sharing and creative performance: Work from home during the COVID-19 pandemic," Technological Forecasting and Social Change, Elsevier, vol. 170(C).

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