IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i18p11431-d912934.html
   My bibliography  Save this article

Driving Forces and Barriers for the Implementation of Mobility Services in Austria—A Practitioner Perspective

Author

Listed:
  • Marc Schabka

    (Institute for Ecological Economics, Vienna University of Economics and Business, 1020 Vienna, Austria)

  • Aurelia Kammerhofer

    (Institute for Spatial Planning, Technical University of Vienna, 1040 Vienna, Austria
    These authors contributed equally to this work.)

  • Valerie Batiajew

    (Institute for Transport Studies, University of Natural Resources and Applied Life Sciences, 1190 Vienna, Austria)

  • Maria Juschten

    (Institute for Transport Studies, University of Natural Resources and Applied Life Sciences, 1190 Vienna, Austria)

Abstract

There is growing interest in the role of integrated mobility services in successfully transforming mobility systems by improving alternatives to individual motorised transport and thus contributing to a reduction in negative impacts on nature and society. This paper analyses the conditions for the successful implementation of local mobility services in Austria by adopting a mixed-methods approach combining grounded theory and critical realism. In total, 15 narrative, semi-structured interviews were conducted, sampled by applying thematic, practical, and criterion sampling and using an analytical procedure of open, axial, and selective coding. Particular attention was paid to the influence of governance structures and related processes, the integration of user needs, and the topic of technology and its role in local mobility services. The results showed that for the success of local mobility services, in addition to the availability of and long-term commitment to funding, the initial phase of a project (e.g., the selection of project partners) and the deployment of collaborative and local participatory target-setting processes are extremely important. Further, the findings showed that the motivation and interest of all stakeholders involved in the projects can be regarded as driving forces for enhanced cooperation, dedication, and resilience throughout the project. In addition, developing and communicating needs-oriented mobility services should be emphasised. Although the analysis showed the importance of the deployment and hence the selection of certain types of technological solutions, it also highlighted the difficulties of governance processes related to choosing and implementing adequate technological solutions regarding cooperation and networking between key stakeholders in the projects.

Suggested Citation

  • Marc Schabka & Aurelia Kammerhofer & Valerie Batiajew & Maria Juschten, 2022. "Driving Forces and Barriers for the Implementation of Mobility Services in Austria—A Practitioner Perspective," Sustainability, MDPI, vol. 14(18), pages 1-26, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:18:p:11431-:d:912934
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/18/11431/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/18/11431/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jokinen, Jani-Pekka & Sihvola, Teemu & Mladenovic, Milos N., 2019. "Policy lessons from the flexible transport service pilot Kutsuplus in the Helsinki Capital Region," Transport Policy, Elsevier, vol. 76(C), pages 123-133.
    2. Lisa Ruhrort, 2020. "Reassessing the Role of Shared Mobility Services in a Transport Transition: Can They Contribute the Rise of an Alternative Socio-Technical Regime of Mobility?," Sustainability, MDPI, vol. 12(19), pages 1-24, October.
    3. Veeneman, Wijnand & van der Voort, Haiko & Hirschhorn, Fabio & Steenhuisen, Bauke & Klievink, Bram, 2018. "PETRA: Governance as a key success factor for big data solutions in mobility," Research in Transportation Economics, Elsevier, vol. 69(C), pages 420-429.
    4. Meurs, Henk & Sharmeen, Fariya & Marchau, Vincent & van der Heijden, Rob, 2020. "Organizing integrated services in mobility-as-a-service systems: Principles of alliance formation applied to a MaaS-pilot in the Netherlands," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 178-195.
    5. Moradi, Afsaneh & Vagnoni, Emidia, 2018. "A multi-level perspective analysis of urban mobility system dynamics: What are the future transition pathways?," Technological Forecasting and Social Change, Elsevier, vol. 126(C), pages 231-243.
    6. Lopez-Carreiro, Iria & Monzon, Andres & Lopez, Elena & Lopez-Lambas, Maria Eugenia, 2020. "Urban mobility in the digital era: An exploration of travellers' expectations of MaaS mobile-technologies," Technology in Society, Elsevier, vol. 63(C).
    7. Mackie, Peter & Preston, John, 1998. "Twenty-one sources of error and bias in transport project appraisal," Transport Policy, Elsevier, vol. 5(1), pages 1-7, January.
    8. Lyons, Glenn & Hammond, Paul & Mackay, Kate, 2019. "The importance of user perspective in the evolution of MaaS," Transportation Research Part A: Policy and Practice, Elsevier, vol. 121(C), pages 22-36.
    9. Geels, Frank W., 2002. "Technological transitions as evolutionary reconfiguration processes: a multi-level perspective and a case-study," Research Policy, Elsevier, vol. 31(8-9), pages 1257-1274, December.
    10. Merkert, Rico & Bushell, James & Beck, Matthew J., 2020. "Collaboration as a service (CaaS) to fully integrate public transportation – Lessons from long distance travel to reimagine mobility as a service," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 267-282.
    11. Ioannis Tikoudis & Luis Martinez & Katherine Farrow & Clara García Bouyssou & Olga Petrik & Walid Oueslati, 2021. "Exploring the impact of shared mobility services on CO2," OECD Environment Working Papers 175, OECD Publishing.
    12. McAndrews, Carolyn & Marcus, Justine, 2015. "The politics of collective public participation in transportation decision-making," Transportation Research Part A: Policy and Practice, Elsevier, vol. 78(C), pages 537-550.
    13. Karlsson, I.C.M. & Mukhtar-Landgren, D. & Smith, G. & Koglin, T. & Kronsell, A. & Lund, E. & Sarasini, S. & Sochor, J., 2020. "Development and implementation of Mobility-as-a-Service – A qualitative study of barriers and enabling factors," Transportation Research Part A: Policy and Practice, Elsevier, vol. 131(C), pages 283-295.
    14. Tom Storme & Corneel Casier & Hossein Azadi & Frank Witlox, 2021. "Impact Assessments of New Mobility Services: A Critical Review," Sustainability, MDPI, vol. 13(6), pages 1-20, March.
    15. Johan Schot & Laur Kanger & Geert Verbong, 2016. "The roles of users in shaping transitions to new energy systems," Nature Energy, Nature, vol. 1(5), pages 1-7, May.
    16. Aurore Flipo & Madeleine Sallustio & Nathalie Ortar & Nicolas Senil, 2021. "Sustainable Mobility and the Institutional Lock-In: The Example of Rural France," Sustainability, MDPI, vol. 13(4), pages 1-20, February.
    17. Lars E. Olsson & Jana Huck & Margareta Friman, 2018. "Intention for Car Use Reduction: Applying a Stage-Based Model," IJERPH, MDPI, vol. 15(2), pages 1-14, January.
    18. Sungwon Kim & Hwansoo Lee & Seung-Woo Son, 2021. "Emerging Diffusion Barriers of Shared Mobility Services in Korea," Sustainability, MDPI, vol. 13(14), pages 1-16, July.
    19. Biresselioglu, Mehmet Efe & Demirbag Kaplan, Melike & Yilmaz, Barbara Katharina, 2018. "Electric mobility in Europe: A comprehensive review of motivators and barriers in decision making processes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 109(C), pages 1-13.
    20. Frank Moulaert & Farid Sekia, 2003. "Territorial Innovation Models: A Critical Survey," Regional Studies, Taylor & Francis Journals, vol. 37(3), pages 289-302.
    21. Ruhrort, Lisa, 2020. "Reassessing the Role of Shared Mobility Services in a Transport Transition: Can They Contribute the Rise of an Alternative Socio-Technical Regime of Mobility?," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 12(19), pages 1-1.
    22. Alonso-González, María J. & Hoogendoorn-Lanser, Sascha & van Oort, Niels & Cats, Oded & Hoogendoorn, Serge, 2020. "Drivers and barriers in adopting Mobility as a Service (MaaS) – A latent class cluster analysis of attitudes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 132(C), pages 378-401.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Smith, Göran & Sørensen, Claus Hedegaard, 2023. "Public-private MaaS: Unchallenged assumptions and issues of conflict in Sweden," Research in Transportation Economics, Elsevier, vol. 99(C).
    2. Kayikci, Yasanur & Kabadurmus, Ozgur, 2022. "Barriers to the adoption of the mobility-as-a-service concept: The case of Istanbul, a large emerging metropolis," Transport Policy, Elsevier, vol. 129(C), pages 219-236.
    3. Ruhrort, Lisa & Allert, Viktoria, 2021. "Conceptualizing the Role of Individual Agency in Mobility Transitions: Avenues for the Integration of Sociological and Psychological Perspectives," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 12, pages 1-1.
    4. Cayetano Medina-Molina & María de la Sierra Rey-Tienda & Eva María Suárez-Redondo, 2022. "The Transition of Cities towards Innovations in Mobility: Searching for a Global Perspective," IJERPH, MDPI, vol. 19(12), pages 1-17, June.
    5. Medina-Molina, Cayetano & Pérez-Macías, Noemí & Fernández-Fernádez, José Luis, 2023. "The use of micromobility in different contexts. An explanation through the multilevel perspective and QCA," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    6. Åsa Hult & Liisa Perjo & Göran Smith, 2021. "Shared Mobility in Rural Contexts: Organizational Insights from Five Mobility-as-a-Service Pilots in Sweden," Sustainability, MDPI, vol. 13(18), pages 1-17, September.
    7. Panagiotis Georgakis & Adel Almohammad & Efthimios Bothos & Babis Magoutas & Kostantina Arnaoutaki & Gregoris Mentzas, 2020. "Heuristic-Based Journey Planner for Mobility as a Service (MaaS)," Sustainability, MDPI, vol. 12(23), pages 1-25, December.
    8. Pradeep Racherla & Munir Mandviwalla, 2013. "Moving from Access to Use of the Information Infrastructure: A Multilevel Sociotechnical Framework," Information Systems Research, INFORMS, vol. 24(3), pages 709-730, September.
    9. Lopez-Carreiro, Iria & Monzon, Andres & Lopez-Lambas, Maria E., 2021. "Comparison of the willingness to adopt MaaS in Madrid (Spain) and Randstad (The Netherlands) metropolitan areas," Transportation Research Part A: Policy and Practice, Elsevier, vol. 152(C), pages 275-294.
    10. Markard, Jochen & Truffer, Bernhard, 2008. "Technological innovation systems and the multi-level perspective: Towards an integrated framework," Research Policy, Elsevier, vol. 37(4), pages 596-615, May.
    11. Canitez, Fatih, 2019. "Pathways to sustainable urban mobility in developing megacities: A socio-technical transition perspective," Technological Forecasting and Social Change, Elsevier, vol. 141(C), pages 319-329.
    12. Remme, Devyn & Sareen, Siddharth & Haarstad, Håvard, 2022. "Who benefits from sustainable mobility transitions? Social inclusion, populist resistance and elite capture in Bergen, Norway," Journal of Transport Geography, Elsevier, vol. 105(C).
    13. Kivimaa, Paula & Boon, Wouter & Hyysalo, Sampsa & Klerkx, Laurens, 2019. "Towards a typology of intermediaries in sustainability transitions: A systematic review and a research agenda," Research Policy, Elsevier, vol. 48(4), pages 1062-1075.
    14. Sunio, Varsolo & Gaspay, Sandy & Guillen, Marie Danielle & Mariano, Patricia & Mora, Regina, 2019. "Analysis of the public transport modernization via system reconfiguration: The ongoing case in the Philippines," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 1-19.
    15. Paula Quentin & Jost Buscher & Thomas Eltner, 2023. "Transport Planning beyond Infrastructural Change: An Empirical Analysis of Transport Planning Practices in the Rhine-Main Region in Germany," Sustainability, MDPI, vol. 15(13), pages 1-17, June.
    16. Weigelt, Carmen & Lu, Shaohua & Verhaal, J. Cameron, 2021. "Blinded by the sun: The role of prosumers as niche actors in incumbent firms’ adoption of solar power during sustainability transitions," Research Policy, Elsevier, vol. 50(9).
    17. Dierk Bauknecht & Allan Dahl Andersen & Karoline Dunne, 2020. "Challenges for electricity network governance in Energy transitions: Insights from Norway," Working Papers on Innovation Studies 20200115, Centre for Technology, Innovation and Culture, University of Oslo.
    18. Xi, Haoning & Liu, Wei & Waller, S. Travis & Hensher, David A. & Kilby, Philip & Rey, David, 2023. "Incentive-compatible mechanisms for online resource allocation in Mobility-as-a-Service systems," Transportation Research Part B: Methodological, Elsevier, vol. 170(C), pages 119-147.
    19. Hirschhorn, Fabio & Paulsson, Alexander & Sørensen, Claus H. & Veeneman, Wijnand, 2019. "Public transport regimes and mobility as a service: Governance approaches in Amsterdam, Birmingham, and Helsinki," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 178-191.
    20. Manuel Rey-Moreno & Rafael Periáñez-Cristóbal & Arturo Calvo-Mora, 2022. "Reflections on Sustainable Urban Mobility, Mobility as a Service (MaaS) and Adoption Models," IJERPH, MDPI, vol. 20(1), pages 1-14, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:18:p:11431-:d:912934. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.