Service Quality of Bus Performance in Asia: A Systematic Literature Review and Conceptual Framework
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- Aditya Mahatidanar Hidayat & Kasem Choocharukul, 2023. "Passengers’ Intentions to Use Public Transport during the COVID-19 Pandemic: A Case Study of Bangkok and Jakarta," Sustainability, MDPI, vol. 15(6), pages 1-19, March.
- Nitin Gupta & Prem Vrat & Ravindra Ojha, 2023. "People Quality Measurement in Service Industry: A New Approach," Metamorphosis: A Journal of Management Research, , vol. 22(1), pages 55-72, June.
- Pan Wu & Jinlong Li & Yuzhuang Pian & Xiaochen Li & Zilin Huang & Lunhui Xu & Guilin Li & Ruonan Li, 2022. "How Determinants Affect Transfer Ridership between Metro and Bus Systems: A Multivariate Generalized Poisson Regression Analysis Method," Sustainability, MDPI, vol. 14(15), pages 1-31, August.
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Keywords
urban transportation; public transportation; bus services; quality of services; systematic literature review;All these keywords.
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