IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i12p6661-d573246.html
   My bibliography  Save this article

Human, Technical, and Organizational Drivers Affecting Sustainability of Content Firms through Management and Innovation Capability during COVID-19

Author

Listed:
  • Hyunsun Park

    (School of Business Administration, Kyungpook National University, Daegu 41566, Korea)

  • Sanghyun Kim

    (School of Business Administration, Kyungpook National University, Daegu 41566, Korea)

  • Moonjong Choi

    (Daegu Center for Creative Economy and Innovation, 51, Hoam-ro, Daegu 41585, Korea)

  • Jaesung Choi

    (Department of Computer Science and Engineering, Sunmoon University, Asan-si 31460, Korea)

Abstract

Individuals and businesses engage in a number of activities in the digital environment. During unexpected circumstances, such as COVID-19, many people used the internet for purposes such as education, work, and entertainment. This has led to a rapid growth in the content industry. Thus, studies of the sustainability and success of content companies are essential. Few empirical studies focus on these aspects of content companies, particularly concentrating on the importance of management and innovation capability. This study examines the roles of management and innovation capabilities and the human, technical, and organizational factors that affect these capabilities. This, in turn, positively affects the sustainability and success of content companies. The proposed research model includes content development ability and leadership as a human factor, technical support and information technology (IT) infrastructure as a technical factor, and top management and financial support as an organizational factor. A total of 255 responses were collected from upper management-level employees at various firms in the content industry. Covariance-based structural equation modeling was used with Amos 22.0. The results indicated that all proposed hypotheses were supported with the exception of the hypothesis that tests the relationship between content development and management capability. The study findings provide information necessary for future sustainability and success of content companies.

Suggested Citation

  • Hyunsun Park & Sanghyun Kim & Moonjong Choi & Jaesung Choi, 2021. "Human, Technical, and Organizational Drivers Affecting Sustainability of Content Firms through Management and Innovation Capability during COVID-19," Sustainability, MDPI, vol. 13(12), pages 1-21, June.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:12:p:6661-:d:573246
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/12/6661/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/12/6661/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Romijn, Henny & Albaladejo, Manuel, 2002. "Determinants of innovation capability in small electronics and software firms in southeast England," Research Policy, Elsevier, vol. 31(7), pages 1053-1067, September.
    2. Mike W Peng & Denis Y L Wang & Yi Jiang, 2008. "An institution-based view of international business strategy: a focus on emerging economies," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 39(5), pages 920-936, July.
    3. Hsin‐Hann Tsai & Hong‐Yuh Lee & Hsiao‐Cheng Yu, 2008. "Developing the Digital Content Industry in Taiwan," Review of Policy Research, Policy Studies Organization, vol. 25(2), pages 169-188, March.
    4. Dale L. Goodhue, 1995. "Understanding User Evaluations of Information Systems," Management Science, INFORMS, vol. 41(12), pages 1827-1844, December.
    5. Dirsehan, Taşkın & Can, Ceren, 2020. "Examination of trust and sustainability concerns in autonomous vehicle adoption," Technology in Society, Elsevier, vol. 63(C).
    6. Marie-Claude Boudreau & Daniel Robey, 2005. "Enacting Integrated Information Technology: A Human Agency Perspective," Organization Science, INFORMS, vol. 16(1), pages 3-18, February.
    7. Jiancheng Guan & Jianyan Liu, 2007. "Integrated Innovation Between Technology And Organization," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 4(04), pages 415-432.
    8. Muhammad Jehangir & P.D.D. Dominic & Naseebullah Langove & Alamgir Khan, 2012. "Managerial expertise, top management support and learning capacity impact on e-commerce capability and business performance," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 6(4), pages 379-390.
    9. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dwivedi, Yogesh K. & Balakrishnan, Janarthanan & Das, Ronnie & Dutot, Vincent, 2023. "Resistance to innovation: A dynamic capability model based enquiry into retailers’ resistance to blockchain adaptation," Journal of Business Research, Elsevier, vol. 157(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maggie Chuoyan Dong & Yulin Fang & Detmar W. Straub, 2017. "The Impact of Institutional Distance on the Joint Performance of Collaborating Firms: The Role of Adaptive Interorganizational Systems," Information Systems Research, INFORMS, vol. 28(2), pages 309-331, June.
    2. Rezvani, Azadeh & Dong, Linying & Khosravi, Pouria, 2017. "Promoting the continuing usage of strategic information systems: The role of supervisory leadership in the successful implementation of enterprise systems," International Journal of Information Management, Elsevier, vol. 37(5), pages 417-430.
    3. Wayne H. Stewart Jr. & Ruth C. May & Donna E. Ledgerwood, 2015. "Do You Know What I Know? Intent to Share Knowledge in the US and Ukraine," Management International Review, Springer, vol. 55(6), pages 737-773, December.
    4. Tse, Caleb H. & Yim, Chi Kin Bennett & Yin, Eden & Wan, Feng & Jiao, Hao, 2021. "R&D activities and innovation performance of MNE subsidiaries: The moderating effects of government support and entry mode," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    5. Zhang, Man & Hartley, Janet L., 2018. "Guanxi, IT systems, and innovation capability: The moderating role of proactiveness," Journal of Business Research, Elsevier, vol. 90(C), pages 75-86.
    6. Lee, Voon-Hsien & Ooi, Keng-Boon & Chong, Alain Yee-Loong & Sohal, Amrik, 2018. "The effects of supply chain management on technological innovation: The mediating role of guanxi," International Journal of Production Economics, Elsevier, vol. 205(C), pages 15-29.
    7. Huigang Liang & Yajiong Xue & Liansheng Wu, 2013. "Ensuring Employees' IT Compliance: Carrot or Stick?," Information Systems Research, INFORMS, vol. 24(2), pages 279-294, June.
    8. Ruey-Jer “Bryan” Jean & Danchi Tan, 2019. "The Effect of Institutional Capabilities on E-Business Firms’ International Performance," Management International Review, Springer, vol. 59(4), pages 593-616, August.
    9. repec:dau:papers:123456789/8263 is not listed on IDEAS
    10. Andrew Burton-Jones & Detmar W. Straub, 2006. "Reconceptualizing System Usage: An Approach and Empirical Test," Information Systems Research, INFORMS, vol. 17(3), pages 228-246, September.
    11. Yajiong Xue & Huigang Liang & Liansheng Wu, 2011. "Punishment, Justice, and Compliance in Mandatory IT Settings," Information Systems Research, INFORMS, vol. 22(2), pages 400-414, June.
    12. Oliveira, Tiago & Faria, Miguel & Thomas, Manoj Abraham & Popovič, Aleš, 2014. "Extending the understanding of mobile banking adoption: When UTAUT meets TTF and ITM," International Journal of Information Management, Elsevier, vol. 34(5), pages 689-703.
    13. Feng Zhang & Haina Zhang & David H. Brown & Xile Yin, 2023. "Innovation and Performance of Manufacturing Firms in Aspirant Markets: An Institutional Environment Approach," Asia Pacific Journal of Management, Springer, vol. 40(2), pages 435-482, June.
    14. Asimakopoulos, Stavros & Dix, Alan, 2013. "Forecasting support systems technologies-in-practice: A model of adoption and use for product forecasting," International Journal of Forecasting, Elsevier, vol. 29(2), pages 322-336.
    15. Nathalie Demoulin & Kristof Coussement, 2018. "Acceptance of text-mining systems: The signaling role of information quality," Post-Print hal-02111772, HAL.
    16. Liu, Qian & Shao, Zhen & Fan, Weiguo, 2018. "The impact of users’ sense of belonging on social media habit formation: Empirical evidence from social networking and microblogging websites in China," International Journal of Information Management, Elsevier, vol. 43(C), pages 209-223.
    17. Michael E. Cummings & Alan Gamlen, 2019. "Diaspora engagement institutions and venture investment activity in developing countries," Journal of International Business Policy, Palgrave Macmillan, vol. 2(4), pages 289-313, December.
    18. Sam Z. Njinyah & Simplice A. Asongu, 2023. "Unregistered Firms, Financial Access and Innovation," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 32(2), pages 307-346, July.
    19. Ilhan-Nas, Tulay & Okan, Tarhan & Tatoglu, Ekrem & Demirbag, Mehmet & Wood, Geoffrey & Glaister, Keith W., 2018. "Board composition, family ownership, institutional distance and the foreign equity ownership strategies of Turkish MNEs," Journal of World Business, Elsevier, vol. 53(6), pages 862-879.
    20. Rana, Mohammad B. & Elo, Maria, 2017. "Transnational Diaspora and Civil Society Actors Driving MNE Internationalisation: The Case of Grameenphone in Bangladesh," Journal of International Management, Elsevier, vol. 23(1), pages 87-106.
    21. Febi Jensen & Hans Lööf & Andreas Stephan, 2020. "New ventures in Cleantech: Opportunities, capabilities and innovation outcomes," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 902-917, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:12:p:6661-:d:573246. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.