IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v10y2018i11p4097-d181356.html
   My bibliography  Save this article

Sustainable Enterprise Excellence: Attribute-Based Assessment Protocol

Author

Listed:
  • Tajammal Hussain

    (Department of Statistics, COMSATS University Islamabad, Lahore Campus 54000, Pakistan
    Business Developments & Technology Department, Aarhus University, 1, 8000 Herning, Denmark)

  • Rick Edgeman

    (Business Developments & Technology Department, Aarhus University, 1, 8000 Herning, Denmark
    Management Department, College of Business & Entrepreneurship, Fort Hays State University, Hays, KS 67601, USA
    Technology & Innovation Department, Faculty of Engineering, University of Southern Denmark, 55, 5230 Odense, Denmark)

  • Jacob Eskildsen

    (Management Department, Aarhus BSS, Aarhus University, 1, 8000 Aarhus, Denmark)

  • Alaa Mohamed Shoukry

    (Arriyadh Community College, King Saud University, Riyadh 11451, Saudi Arabia
    KSA Workers University, Cairo 11311, Egypt)

  • Showkat Gani

    (College of Business Administration, King Saud University, Muzahimiyah 11451, Saudi Arabia)

Abstract

This paper is intended to design and provide a reliable and valid measurement instrument to aid organizations that wish to self-assess their performance and positioning relative to sustainable enterprise excellence. Recent research trends in performance excellence, quality management, and organizational sustainability have been directed towards integrated management systems (IMS). Sustainable Enterprise Excellence (SEE) is among these integrated management systems. SEE is undergoing ongoing development and its measurement scale is rudimentary, hence it lacks the more sophisticated sorts of measurement scales often used for organizational self-assessment purposes. A scientific approach is used herein to devise a more comprehensive SEE-oriented organizational assessment against six proposed performance results-oriented domains or constructs: governance and strategy, process implementation, sustainability performance, financial performance, innovation performance, and human capital performance. Each organizational performance construct is to be measured by ten attributes-based items. Maturity scale ratings that range from 0 to 10 reflect organizational performance relative to the associated item and the sum of item ratings across a construct reflects performance within the specific domain, the summation of the six construct scores then yields a measure of the overall organizational performance with respect to SEE. The assessment areas against which organization performance compares poorly suggest opportunities for improvement of associated business processes, the achievement of which will contribute to a sustainable future.

Suggested Citation

  • Tajammal Hussain & Rick Edgeman & Jacob Eskildsen & Alaa Mohamed Shoukry & Showkat Gani, 2018. "Sustainable Enterprise Excellence: Attribute-Based Assessment Protocol," Sustainability, MDPI, vol. 10(11), pages 1-13, November.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:11:p:4097-:d:181356
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/10/11/4097/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/10/11/4097/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Simone Guercini, 2014. "Profiting from Creative Performance and Business Models over Time," International Studies of Management & Organization, Taylor & Francis Journals, vol. 44(4), pages 26-42, January.
    2. Roberta Sebastiani & Daniela Corsaro & Francesca Montagnini & Albert Caruana, 2014. "Corporate sustainability in action," The Service Industries Journal, Taylor & Francis Journals, vol. 34(7), pages 584-603, May.
    3. Christian Seelos, 2014. "Theorising and strategising with models: generative models of social enterprises," International Journal of Entrepreneurial Venturing, Inderscience Enterprises Ltd, vol. 6(1), pages 6-21.
    4. James P. Thompson & Steven Cavaleri, 2010. "Dynamic Knowledge, Organizational Growth, and Sustainability," International Studies of Management & Organization, Taylor & Francis Journals, vol. 40(3), pages 50-60, January.
    5. Li-Ying Cheng & De-Cheng Wen & Hong-Chang Jiang, 2014. "The performance excellence model in construction enterprises: an application study with modelling and analysis," Construction Management and Economics, Taylor & Francis Journals, vol. 32(11), pages 1078-1092, November.
    6. Rick Edgeman & Jacob Eskildsen, 2014. "Modeling and Assessing Sustainable Enterprise Excellence," Business Strategy and the Environment, Wiley Blackwell, vol. 23(3), pages 173-187, March.
    7. Erik G. Hansen & Friedrich Grosse-Dunker & Ralf Reichwald, 2009. "Sustainability Innovation Cube — A Framework To Evaluate Sustainability-Oriented Innovations," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 13(04), pages 683-713.
    8. Sandra Cavaco & Patricia Crifo, 2014. "CSR and financial performance: complementarity between environmental, social and business behaviours," Applied Economics, Taylor & Francis Journals, vol. 46(27), pages 3323-3338, September.
    9. Eleonora Molnar & Peter Mulvihill, 2003. "Sustainability-focused Organizational Learning: Recent Experiences and New Challenges," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 46(2), pages 167-176.
    10. Valeria Costantini & Salvatore Monni, 2005. "Sustainable Human Development for European Countries," Journal of Human Development and Capabilities, Taylor & Francis Journals, vol. 6(3), pages 329-351.
    11. repec:cpn:umkjpm:v:3:y:2012:p:67-81 is not listed on IDEAS
    12. Matt Andrews & Roger Hay & Jerrett Myers, 2010. "Can Governance Indicators Make Sense? Towards a New Approach to Sector-Specific Measures of Governance," Oxford Development Studies, Taylor & Francis Journals, vol. 38(4), pages 391-410.
    13. Rick Edgeman, 2015. "Strategic resistance for sustaining enterprise relevance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 64(3), pages 318-333, March.
    14. Rob Gray, 2006. "Does sustainability reporting improve corporate behaviour?: Wrong question? Right time?," Accounting and Business Research, Taylor & Francis Journals, vol. 36(S1), pages 65-88.
    15. Eva Chance & Sybil Derrible & Weslynne S. Ashton, 2018. "The need to adapt sustainability audits to atypical business models," Post-Print hal-01918019, HAL.
    16. A. Van Looy & M. De Backer & G. Poels, 2011. "A theoretical framework and classification of capability areas for business process maturity," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/743, Ghent University, Faculty of Economics and Business Administration.
    17. Bolton, Ronan & Hannon, Matthew, 2016. "Governing sustainability transitions through business model innovation: Towards a systems understanding," Research Policy, Elsevier, vol. 45(9), pages 1731-1742.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Katkova Natalia & Murashko Irina, 2019. "The forming of scenarios of enterprise development on the basis of four-level indicator of sustainable development," Technology audit and production reserves, 2(46) 2019, Socionet;Technology audit and production reserves, vol. 2(4(46)), pages 4-10.
    2. Juan Herrera & Carlos de las Heras-Rosas, 2020. "Corporate Social Responsibility and Human Resource Management: Towards Sustainable Business Organizations," Sustainability, MDPI, vol. 12(3), pages 1-24, January.
    3. Wooseung Lee & Boyoung Kim, 2019. "Business Sustainability of Start-Ups Based on Government Support: An Empirical Study of Korean Start-Ups," Sustainability, MDPI, vol. 11(18), pages 1-20, September.
    4. Lin-Lin Xue & Ching-Cheng Shen & Chun-Nan Lin & Kun-Lin Hsieh, 2019. "Factors Affecting the Business Model Innovation Employed by Small and Micro Travel Agencies in the Internet+ Era," Sustainability, MDPI, vol. 11(19), pages 1-20, September.
    5. Camelia Oprean-Stan & Sebastian Stan & Vasile Brătian, 2020. "Corporate Sustainability and Intangible Resources Binomial: New Proposal on Intangible Resources Recognition and Evaluation," Sustainability, MDPI, vol. 12(10), pages 1-23, May.
    6. Jian Xu & Binghan Wang, 2019. "Intellectual Capital Performance of the Textile Industry in Emerging Markets: A Comparison with China and South Korea," Sustainability, MDPI, vol. 11(8), pages 1-16, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ben Zhang & Lei Ma & Zheng Liu, 2020. "Literature Trend Identification of Sustainable Technology Innovation: A Bibliometric Study Based on Co-Citation and Main Path Analysis," Sustainability, MDPI, vol. 12(20), pages 1-20, October.
    2. Luca Di Simone & Barbara Petracci & Mariacristina Piva, 2022. "Economic Sustainability, Innovation, and the ESG Factors: An Empirical Investigation," Sustainability, MDPI, vol. 14(4), pages 1-16, February.
    3. Tajammal Hussain & Jacob Eskildsen & Rick Edgeman & Muhammad Ismail & Alaa Mohamd Shoukry & Showkat Gani, 2019. "Imperatives of Sustainable University Excellence: A Conceptual Framework," Sustainability, MDPI, vol. 11(19), pages 1-21, September.
    4. Michael Hamwi & Iban Lizarralde, 2019. "Demand-side management and renewable energy business models for energy transition A systematic review," Post-Print hal-02448505, HAL.
    5. Mechthild Donner & Anne Verniquet & Jan Broeze & Katrin Kayser & Hugo de Vries, 2021. "Critical success and risk factors for circular business models valorising agricultural waste and by-products," Post-Print hal-03004851, HAL.
    6. Tomasz Helbin & Amy Van Looy, 2021. "Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
    7. Cinzia Battistella & Maria Rosita Cagnina & Lucia Cicero & Nadia Preghenella, 2018. "Sustainable Business Models of SMEs: Challenges in Yacht Tourism Sector," Sustainability, MDPI, vol. 10(10), pages 1-20, September.
    8. Erik G. Hansen & Stefan Schaltegger, 2018. "Sustainability Balanced Scorecards and their Architectures: Irrelevant or Misunderstood?," Journal of Business Ethics, Springer, vol. 150(4), pages 937-952, July.
    9. Serdar Ozturk & Seher Suluk, 2020. "The granger causality relationship between human development and economic growth: The case of Norway," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(6), pages 143-153, October.
    10. Lisa Knoche, 2014. "Nachhaltigkeit in Unternehmen und Organisationen - Umweltmanagementsysteme als Instrument zur ökologischen Prägung der Organisationskultur," ifo Schnelldienst, ifo Institute - Leibniz Institute for Economic Research at the University of Munich, vol. 67(17), pages 29-37, September.
    11. Aleksandra Maksimovska & Aleksandar Stojkov, 2019. "Composite Indicator of Social Responsiveness of Local Governments: An Empirical Mapping of the Networked Community Governance Paradigm," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 144(2), pages 669-706, July.
    12. Emmanuelle Reuter, 2022. "Hybrid business models in the sharing economy: The role of business model design for managing the environmental paradox," Business Strategy and the Environment, Wiley Blackwell, vol. 31(2), pages 603-618, February.
    13. Anna Lee Rowe & Margaret Nowak & Mohammed Quaddus & Marita Naude, 2014. "Stakeholder Engagement and Sustainable Corporate Community Investment," Business Strategy and the Environment, Wiley Blackwell, vol. 23(7), pages 461-474, November.
    14. Ivan Ligardo-Herrera & Tomás Gómez-Navarro & Edurne A. Inigo & Vincent Blok, 2018. "Addressing Climate Change in Responsible Research and Innovation: Recommendations for Its Operationalization," Sustainability, MDPI, vol. 10(6), pages 1-20, June.
    15. Maria Polorecka & Jozef Kubas & Pavel Danihelka & Katarina Petrlova & Katarina Repkova Stofkova & Katarina Buganova, 2021. "Use of Software on Modeling Hazardous Substance Release as a Support Tool for Crisis Management," Sustainability, MDPI, vol. 13(1), pages 1-15, January.
    16. Sieds, 2012. "Complete Volume LXVI n.1 2012," RIEDS - Rivista Italiana di Economia, Demografia e Statistica - The Italian Journal of Economic, Demographic and Statistical Studies, SIEDS Societa' Italiana di Economia Demografia e Statistica, vol. 66(1), pages 1-296.
    17. Costantini, Valeria & Monni, Salvatore, 2008. "Environment, human development and economic growth," Ecological Economics, Elsevier, vol. 64(4), pages 867-880, February.
    18. Rajan Varadarajan, 2017. "Innovating for sustainability: a framework for sustainable innovations and a model of sustainable innovations orientation," Journal of the Academy of Marketing Science, Springer, vol. 45(1), pages 14-36, January.
    19. Maria Rosa De Giacomo & Raimund Bleischwitz, 2020. "Business models for environmental sustainability: Contemporary shortcomings and some perspectives," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3352-3369, December.
    20. Qian, Wei & Schaltegger, Stefan, 2017. "Revisiting carbon disclosure and performance: Legitimacy and management views," The British Accounting Review, Elsevier, vol. 49(4), pages 365-379.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:10:y:2018:i:11:p:4097-:d:181356. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.