IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i9p5404-d805061.html
   My bibliography  Save this article

The Mediating Role of Organisational Identification between Psychological Contract and Work Results: An Individual Level Investigation

Author

Listed:
  • Anna Rogozińska-Pawełczyk

    (Department of Labour and Social Policy, Faculty of Economics and Sociology, University of Lodz, 90-136 Lodz, Poland)

  • Katarzyna Gadomska-Lila

    (Institute of Management, University of Szczecin, 70-453 Szczecin, Poland)

Abstract

The aim of this article is to identify the relationship between the fulfilment of relational and transactional psychological contracts and work results, taking into account the mediation effect expressed in organisational identification. The empirical research was conducted on a group of 402 HR professionals responsible for designing and implementing HR practices in one of the leading companies of the Polish energy sector. Hypotheses were tested using the partial least squares structural equation modelling technique (PLS-SEM). Based on our research, we found that the implementation of both relational and transactional psychological contracts positively influenced the results achieved by HR professionals, both directly and indirectly, through the mediating role of organisational identification. The results indicate that the relationship between the psychological contract and work results is stronger when mediated by organisational identification. It plays an important role, especially in relation to the transactional contract. The collected results lead to the conclusion that organisations, wishing to increase the level of work results achieved by HR professionals, should as much as possible fulfil the expectations of employees and meet the commitments made to them within the framework of the established psychological contract. The study makes an important contribution to the understanding of the “priority” importance of organisational identification in enhancing the efforts of HR professionals to deliver work results that benefit both employees and the organisation.

Suggested Citation

  • Anna Rogozińska-Pawełczyk & Katarzyna Gadomska-Lila, 2022. "The Mediating Role of Organisational Identification between Psychological Contract and Work Results: An Individual Level Investigation," IJERPH, MDPI, vol. 19(9), pages 1-20, April.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:9:p:5404-:d:805061
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/9/5404/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/9/5404/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lu, Vinh Nhat & Capezio, Alessandra & Restubog, Simon Lloyd D. & Garcia, Patrick R.J.M. & Wang, Lu, 2016. "In pursuit of service excellence: Investigating the role of psychological contracts and organizational identification of frontline hotel employees," Tourism Management, Elsevier, vol. 56(C), pages 8-19.
    2. Jackie Coyle‐Shapiro & Ian Kessler, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
    3. Simon Lloyd D. Restubog & Matthew J. Hornsey & Prashant Bordia & Sarah R. Esposo, 2008. "Effects of Psychological Contract Breach on Organizational Citizenship Behaviour: Insights from the Group Value Model," Journal of Management Studies, Wiley Blackwell, vol. 45(8), pages 1377-1400, December.
    4. Thomas Zagenczyk & Ray Gibney & W. Few & Kristin Scott, 2011. "Psychological Contracts and Organizational Identification: The Mediating Effect of Perceived Organizational Support," Journal of Labor Research, Springer, vol. 32(3), pages 254-281, September.
    5. Anahí Van Hootegem & Hans De Witte, 2019. "Qualitative Job Insecurity and Informal Learning: A Longitudinal Test of Occupational Self-Efficacy and Psychological Contract Breach as Mediators," IJERPH, MDPI, vol. 16(10), pages 1-24, May.
    6. Usman Ghani & Timothy Teo & Yan Li & Muhammad Usman & Zia Ul Islam & Habib Gul & Rana Muhammad Naeem & Humera Bahadar & Jing Yuan & Xuesong Zhai, 2020. "Tit for Tat: Abusive Supervision and Knowledge Hiding-The Role of Psychological Contract Breach and Psychological Ownership," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
    7. Julian Gould-Williams & Fiona Davies, 2005. "Using social exchange theory to predict the effects of hrm practice on employee outcomes," Public Management Review, Taylor & Francis Journals, vol. 7(1), pages 1-24, March.
    8. Ned Kock, 2015. "PLS-based SEM Algorithms: The Good Neighbor Assumption, Collinearity, and Nonlinearity," Information Management and Business Review, AMH International, vol. 7(2), pages 113-130.
    9. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    10. Yuexin Du & Hui Liu, 2020. "Analysis of the Influence of Psychological Contract on Employee Safety Behaviors against COVID-19," IJERPH, MDPI, vol. 17(18), pages 1-14, September.
    11. Jeffery Thompson & David Hart, 2006. "Psychological Contracts: A Nano-Level Perspective on Social Contract Theory," Journal of Business Ethics, Springer, vol. 68(3), pages 229-241, October.
    12. Lu Lu & Li Liu & Guoyuan Sui & Lie Wang, 2015. "The Associations of Job Stress and Organizational Identification with Job Satisfaction among Chinese Police Officers: The Mediating Role of Psychological Capital," IJERPH, MDPI, vol. 12(12), pages 1-12, November.
    13. Macario Rodríguez-Entrena & Florian Schuberth & Carsten Gelhard, 2018. "Assessing statistical differences between parameters estimates in Partial Least Squares path modeling," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(1), pages 57-69, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Anna Rogozińska-Pawełczyk, 2023. "Inclusive Leadership and Psychological Contract Fulfilment: A Source of Proactivity and Well-Being for Knowledge Workers," Sustainability, MDPI, vol. 15(14), pages 1-16, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wenlong Liu & Changqing He & Yi Jiang & Rongrong Ji & Xuesong Zhai, 2020. "Effect of Gig Workers’ Psychological Contract Fulfillment on Their Task Performance in a Sharing Economy—A Perspective from the Mediation of Organizational Identification and the Moderation of Length ," IJERPH, MDPI, vol. 17(7), pages 1-20, March.
    2. repec:iim:iimawp:13106 is not listed on IDEAS
    3. Chih-Ting Shih & Cheng-Chen Lin, 2014. "From good friends to good soldiers: A psychological contract perspective," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 309-326, March.
    4. Sally Sambrook & Delia Wainwright, 2010. "The Psychological Contract: Who's Contracting with Whom? Towards a Conceptual Model," Working Papers 10013, Bangor Business School, Prifysgol Bangor University (Cymru / Wales).
    5. White, Michael & Bryson, Alex, 2018. "HPWS in the Public Sector: Are There Mutual Gains?," IZA Discussion Papers 11965, Institute of Labor Economics (IZA).
    6. Chun-hsi Chen & Rui Kao, 2012. "Work Values and Service-Oriented Organizational Citizenship Behaviors: The Mediation of Psychological Contract and Professional Commitment: A Case of Students in Taiwan Police College," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 107(1), pages 149-169, May.
    7. Azer Efendiev & Anna Gogoleva & Evgeniya Balabanova, 2014. "Social Exchange Concept As A Methodological Framework For Employment Relations Analysis," HSE Working papers WP BRP 18/MAN/2014, National Research University Higher School of Economics.
    8. Cam Caldwell & Larry Floyd & Ryan Atkins & Russell Holzgrefe, 2012. "Ethical Duties of Organizational Citizens: Obligations Owed by Highly Committed Employees," Journal of Business Ethics, Springer, vol. 110(3), pages 285-299, October.
    9. Thomas Zagenczyk & Ray Gibney & W. Few & Kristin Scott, 2011. "Psychological Contracts and Organizational Identification: The Mediating Effect of Perceived Organizational Support," Journal of Labor Research, Springer, vol. 32(3), pages 254-281, September.
    10. Anna S. Gogoleva & Pavel S. Sorokin & Azer G. Efendiev, 2014. "Quality Of Work Life As Methodological Framework In Organizational Studies: State Of The Art And Perspectives For The Future Research," HSE Working papers WP BRP 23/MAN/2014, National Research University Higher School of Economics.
    11. Taegoo Terry Kim & Osman M. Karatepe & Gyehee Lee, 2018. "Psychological contract breach and service innovation behavior: psychological capital as a mediator," Service Business, Springer;Pan-Pacific Business Association, vol. 12(2), pages 305-329, June.
    12. Tufan, Pinar & Wendt, Hein, 2020. "Organizational identification as a mediator for the effects of psychological contract breaches on organizational citizenship behavior: Insights from the perspective of ethnic minority employees," European Management Journal, Elsevier, vol. 38(1), pages 179-190.
    13. Francisco Liébana-Cabanillas & Nidhi Singh & Zoran Kalinic & Elena Carvajal-Trujillo, 2021. "Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach," Information Technology and Management, Springer, vol. 22(2), pages 133-161, June.
    14. Protsiuk Olga, 2019. "The Relationships Between Psychological Contract Expectations and Counterproductive Work Behaviors: Employer Perception," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 27(3), pages 85-106, September.
    15. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    16. Md. Mominur Rahman & Bilkis Akhter, 2021. "The impact of investment in human capital on bank performance: evidence from Bangladesh," Future Business Journal, Springer, vol. 7(1), pages 1-13, December.
    17. Usunier, Jean-Claude, 1998. "Oral pleasure and expatriate satisfaction: an empirical approach," International Business Review, Elsevier, vol. 7(1), pages 89-110, February.
    18. Abdul Kadar Muhammad Masum & Md Abul Kalam Azad & Loo-See Beh, 2015. "Determinants of Academics' Job Satisfaction: Empirical Evidence from Private Universities in Bangladesh," PLOS ONE, Public Library of Science, vol. 10(2), pages 1-15, February.
    19. Sharma, Vivek & Bhat, Dada Ab Rouf, 2020. "An empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(2), pages 1-14..
    20. Deepak, 2016. "Antecedent Value of Professional Commitment and Job Involvement in Determining Job Satisfaction," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(2), pages 154-164, May.
    21. Abernethy, Margaret A. & Vagnoni, Emidia, 2004. "Power, organization design and managerial behaviour," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 207-225.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:9:p:5404-:d:805061. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.