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Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study

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  • Samuel Yaw Lissah

    (Department of Work and Social Psychology, Faculty of Psychology and Neuroscience, Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands
    Department of Agro-Enterprise Development, Faculty of Applied Sciences and Technology, Ho Technical University, P.O. Box HP 217 Ho, Volta Region, Ghana)

  • Martin Amogre Ayanore

    (School of Public Health, University of Health and Allied Sciences, PMB 31 Ho, Volta Region, Ghana)

  • John Krugu

    (KIT Royal Tropical Institute, P.O. Box 95001, 1090 HA Amsterdam, The Netherlands)

  • Robert A. C. Ruiter

    (Department of Work and Social Psychology, Faculty of Psychology and Neuroscience, Maastricht University, P.O. Box 616, 6200 MD Maastricht, The Netherlands)

Abstract

Domestic waste collectors play key roles in the collection and disposal of solid waste in Ghana. The work environment and conditions under which domestic waste collectors operate influence their job satisfaction ratings and health outcomes. This study investigated psychosocial risk factors, work-related stress and job satisfaction needs among municipal solid waste collectors in the Ho Municipality of Ghana. A phenomenological design was applied to collect data among 64 domestic waste collectors, 12 managers, and 23 supervisors of two waste companies in Ho Municipality, Ghana. Data were collected from June–August 2018 using in-depth interview and focus group discussion guides. Interviews were supplemented by field observations. Data were analyzed using inductive and deductive content procedures to form themes based on the study aim. Four themes emerged from the study. The study results revealed that domestic waste collector’s poor attitudes and safety behaviors such as not wearing personal protective equipment, poor enforcement of safety standards by supervisors and managers, and work-related stress caused by poor working environments impact negatively on domestic waste collector’s health and safety. Other factors such as poor enforcement of standard company regulations, poor work relations, non-clear work roles, lack of social protection to meet medical needs, poor remuneration, negative community perceptions of domestic waste collectors job, work environments, and workloads of domestic waste collectors were reported to negatively impact on work stress and job satisfaction needs. In conclusion, the findings are important in informing the necessary waste management policies aimed at improving decent work environments, as well as improving the health and well-being of domestic waste collectors in both the formal and informal sectors in Ghana.

Suggested Citation

  • Samuel Yaw Lissah & Martin Amogre Ayanore & John Krugu & Robert A. C. Ruiter, 2020. "Psychosocial Risk, Work-Related Stress, and Job Satisfaction among Domestic Waste Collectors in the Ho Municipality of Ghana: A Phenomenological Study," IJERPH, MDPI, vol. 17(8), pages 1-19, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2903-:d:349063
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    References listed on IDEAS

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    1. Daskalopoulos, E & Badr, O & Probert, S.D, 1997. "Economic and Environmental Evaluations of Waste Treatment and Disposal Technologies for Municipal Solid Waste," Applied Energy, Elsevier, vol. 58(4), pages 209-255, December.
    2. Alina Ileana Petrescu & Rob Simmons, 2008. "Human resource management practices and workers' job satisfaction," International Journal of Manpower, Emerald Group Publishing Limited, vol. 29(7), pages 651-667, November.
    3. Kwasi Owusu Boadi & Markku Kuitunen, 2003. "Municipal Solid Waste Management in the Accra Metropolitan Area, Ghana," Environment Systems and Decisions, Springer, vol. 23(3), pages 211-218, September.
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    Cited by:

    1. Jing Shen & Donghui Zheng & Xiaoning Zhang & Mei Qu, 2020. "Investigating Rural Domestic Waste Sorting Intentions Based on an Integrative Framework of Planned Behavior Theory and Normative Activation Models: Evidence from Guanzhong Basin, China," IJERPH, MDPI, vol. 17(13), pages 1-14, July.
    2. Samuel Yaw Lissah & Martin Amogre Ayanore & John K. Krugu & Matilda Aberese-Ako & Robert A. C. Ruiter, 2022. "“Our Work, Our Health, No One’s Concern”: Domestic Waste Collectors’ Perceptions of Occupational Safety and Self-Reported Health Issues in an Urban Town in Ghana," IJERPH, MDPI, vol. 19(11), pages 1-18, May.

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