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Developing cross-cultural competencies through international corporate volunteerism

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  • Caligiuri, Paula
  • Mencin, Ahsiya
  • Jayne, Brad
  • Traylor, Allison

Abstract

We propose three features of cross-cultural experiences, contextual novelty, project meaningfulness and social support, facilitate the development of cross-cultural competencies. Using a longitudinal design, the employees in Study 1 participated in an international corporate volunteerism program designed with all three features. These results found a positive change over time in cross-cultural competencies. Results of Study 2, also longitudinal, suggest that the participants’ post-assignment cross-cultural competencies are the highest: (1) when employees with higher baseline cross-cultural competencies work in high contextual novelty (i.e., international location) and (2) when employees with lower baseline cross-cultural competencies work in low contextual novelty (i.e., domestic location).

Suggested Citation

  • Caligiuri, Paula & Mencin, Ahsiya & Jayne, Brad & Traylor, Allison, 2019. "Developing cross-cultural competencies through international corporate volunteerism," Journal of World Business, Elsevier, vol. 54(1), pages 14-23.
    • Handle: RePEc:eee:worbus:v:54:y:2019:i:1:p:14-23
    DOI: 10.1016/j.jwb.2018.09.002
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    References listed on IDEAS

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    1. Julia Davies & Mark Easterby‐Smith, 1984. "Learning And Developing From Managerial Work Experiences," Journal of Management Studies, Wiley Blackwell, vol. 21(2), pages 169-182, April.
    2. Sharon Leiba-O'Sullivan, 1999. "The Distinction between Stable and Dynamic Cross-cultural Competencies: Implications for Expatriate Trainability," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 30(4), pages 709-725, December.
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    5. Paula Caligiuri & Nataliya Baytalskaya & Mila B Lazarova, 2016. "Cultural humility and low ethnocentrism as facilitators of expatriate performance," Journal of Global Mobility, Emerald Group Publishing Limited, vol. 4(1), pages 4-17, March.
    6. Teagarden, Mary B. & Von Glinow, Mary Ann & Mellahi, Kamel, 2018. "Contextualizing international business research: Enhancing rigor and relevance," Journal of World Business, Elsevier, vol. 53(3), pages 303-306.
    7. Caligiuri, Paula & Tarique, Ibraiz, 2012. "Dynamic cross-cultural competencies and global leadership effectiveness," Journal of World Business, Elsevier, vol. 47(4), pages 612-622.
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    Cited by:

    1. Ying Kai Liao & Wann-Yih Wu & Tuan Cong Dao & Thi-Minh Ngoc Luu, 2021. "The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Examining the role of cross-cultural factors in the international market on customer engagement and purchase intention," Journal of International Management, Elsevier, vol. 28(3).
    3. Pidduck, Robert J. & Shaffer, Margaret A. & Zhang, Yejun & Cheung, Sally S.Y. & Yunlu, Dilek G., 2022. "Cultural intelligence: An identity lens on the influence of cross-cultural experience," Journal of International Management, Elsevier, vol. 28(3).
    4. Ana Lor-Serrano & Luisa Esteban-Salvador, 2021. "An Approach to Corporate Volunteering in Spain," Social Sciences, MDPI, vol. 10(3), pages 1-17, February.

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