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A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior

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  • Miao, Chao
  • Humphrey, Ronald H.
  • Qian, Shanshan

Abstract

Global human resource managers need to understand which personality characteristics contribute to leadership effectiveness in different cultures for both selection and training purposes. This meta-analysis demonstrates that leaders’ emotional intelligence (EI) demonstrates incremental validity and relative weight in predicting subordinates’ task performance and organizational citizenship behavior (OCB) after controlling for the Big Five and cognitive ability. The relationship between leaders’ EI and subordinates’ task performance is stronger in collectivistic, feminine, and high uncertainty avoidance cultures. The relationship between leaders’ EI and subordinates’ OCB is stronger in high power distance, collectivistic, feminine, high uncertainty avoidance, long-term oriented, and restraint cultures.

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  • Miao, Chao & Humphrey, Ronald H. & Qian, Shanshan, 2018. "A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior," Journal of World Business, Elsevier, vol. 53(4), pages 463-474.
    • Handle: RePEc:eee:worbus:v:53:y:2018:i:4:p:463-474
    DOI: 10.1016/j.jwb.2018.01.003
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    Cited by:

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    2. Neubert, Mitchell J. & de Luque, Mary Sully & Quade, Matthew J. & Hunter, Emily M., 2022. "Servant leadership across the globe: Assessing universal and culturally contingent relevance in organizational contexts," Journal of World Business, Elsevier, vol. 57(2).
    3. Seoyeon Lee, 2022. "A Deconstructive Paradigm from Bottom-up Perspective in Cross-Cultural Management," International Journal of Science and Business, IJSAB International, vol. 16(1), pages 15-41.
    4. Al Halbusi, Hussam & Ruiz-Palomino, Pablo & Williams, Kent A., 2023. "Ethical leadership, subordinates’ moral identity and self-control: Two- and three-way interaction effect on subordinates’ ethical behavior," Journal of Business Research, Elsevier, vol. 165(C).
    5. Baidyanath Biswas & Pooja Sengupta & Boudhayan Ganguly, 2022. "Your reviews or mine? Exploring the determinants of “perceived helpfulness” of online reviews: a cross-cultural study," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1083-1102, September.
    6. George Tijo & Raghavendra A. N., 2022. "The Impact of Emotionally Intelligent Academic Leadership on Faculty Members: Evidence from the Education System of India," Acta Universitatis Sapientiae, Economics and Business, Sciendo, vol. 10(1), pages 185-198, September.
    7. Ampofo Isaac Atta Junior & Mary Kuranchie, 2021. "The Effect Of Authentic Leadership On Organizational Citizenship Behavior: The Moderating Role Of Organizational Politics," Cultural Communication and Socialization Journal (CCSJ), Zibeline International Publishing, vol. 2(1), pages 13-26, March.
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