IDEAS home Printed from https://ideas.repec.org/a/eee/worbus/v49y2014i3p362-371.html
   My bibliography  Save this article

Cross-cultural adjustment of expatriates: The role of emotional intelligence and gender

Author

Listed:
  • Koveshnikov, Alexei
  • Wechtler, Heidi
  • Dejoux, Cecile

Abstract

The study examines the role of emotional intelligence (EI) in cross-cultural adjustment (CCA) of expatriates on international assignments. Based on a sample of 269 French expatriates operating in 133 countries, our analysis finds a significant and positive relationship between EI and expatriates’ general living, interactional and work-related CCA. Additionally, it shows that cultural similarity only facilitates general living adjustment and not interactional or work adjustments. Finally, our analysis reveals an interesting interaction effect between gender and the ability to appraise and express emotions: the influence of the latter on all three dimensions of CCA tends to be slightly stronger for male than female expatriates. The study offers important practical implications for organizations concerning the identification and development of successful expatriates.

Suggested Citation

  • Koveshnikov, Alexei & Wechtler, Heidi & Dejoux, Cecile, 2014. "Cross-cultural adjustment of expatriates: The role of emotional intelligence and gender," Journal of World Business, Elsevier, vol. 49(3), pages 362-371.
  • Handle: RePEc:eee:worbus:v:49:y:2014:i:3:p:362-371
    DOI: 10.1016/j.jwb.2013.07.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S1090951613000400
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jwb.2013.07.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. John M Mezias & Terri A Scandura, 2005. "A needs-driven approach to expatriate adjustment and career development: a multiple mentoring perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 36(5), pages 519-538, September.
    2. Okpara, John O. & Kabongo, Jean D., 2011. "Cross-cultural training and expatriate adjustment: A study of western expatriates in Nigeria," Journal of World Business, Elsevier, vol. 46(1), pages 22-30, January.
    3. Kim, Kwanghyun & Slocum Jr., John W., 2008. "Individual differences and expatriate assignment effectiveness: The case of U.S.-based Korean expatriates," Journal of World Business, Elsevier, vol. 43(1), pages 109-126, January.
    4. Margaret A Shaffer & David A Harrison & K Matthew Gilley, 1999. "Dimensions, Determinants, and Differences in the Expatriate Adjustment Process," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 30(3), pages 557-581, September.
    5. Elfenbein, Hillary Anger, 2007. "Emotion in Organizations: A Review in Stages," Institute for Research on Labor and Employment, Working Paper Series qt2bn0n9mv, Institute of Industrial Relations, UC Berkeley.
    6. Alon, Ilan & Higgins, James M., 2005. "Global leadership success through emotional and cultural intelligences," Business Horizons, Elsevier, vol. 48(6), pages 501-512.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Guttormsen, David S.A., 2018. "Does the ‘non-traditional expatriate’ exist? A critical exploration of new expatriation categories," Scandinavian Journal of Management, Elsevier, vol. 34(3), pages 233-244.
    2. Catalin Popa & Imre Reczey & David Quansah & Filip Nistor, 2016. "The Contemporary Adaptive Model for the Expatriates’ Profile," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 5(2), pages 201-222.
    3. María Bastida & Belén Bande Vilela & Luisa H. Pinto & Sandra Castro-Gonzalez, 2023. "“Be Happy†While You Can: How Expatriates’ Accomplishments Affect Their Subjective Well-Being and Job Satisfaction," SAGE Open, , vol. 13(3), pages 21582440231, July.
    4. Pintar Rok & Bernik Mojca & Martins Jorge Tiago, 2017. "Analysis of Expatriation Process in a Slovenian Company," Organizacija, Sciendo, vol. 50(1), pages 63-79, February.
    5. Mukhtar, Arshia & Zhu, Ying & Lee, You-il & Bambacas, Mary & Cavusgil, S. Tamer, 2022. "Challenges confronting the ‘One Belt One Road’ initiative: Social networks and cross-cultural adjustment in CPEC projects," International Business Review, Elsevier, vol. 31(1).
    6. Koveshnikov, Alexei & Tienari, Janne & Piekkari, Rebecca, 2019. "Gender in international business journals: A review and conceptualization of MNCs as gendered social spaces," Journal of World Business, Elsevier, vol. 54(1), pages 37-53.
    7. Nicholas J. Beutell & Marianne M. O’Hare & Joy A. Schneer & Jeffrey W. Alstete, 2017. "Coping with Fear of and Exposure to Terrorism among Expatriates," IJERPH, MDPI, vol. 14(7), pages 1-13, July.
    8. Koveshnikov, Alexei & Lehtonen, Miikka J. & Wechtler, Heidi, 2022. "Expatriates on the run: The psychological effects of the COVID-19 pandemic on expatriates’ host country withdrawal intentions," International Business Review, Elsevier, vol. 31(6).
    9. Heidi Wechtler & Alexei Koveshnikov & Cécile Dejoux, 2017. "Career Anchors and Cross-Cultural Adjustment Among Expatriates in a Non-Profit Organization," Management International Review, Springer, vol. 57(2), pages 277-305, April.
    10. Miao, Chao & Humphrey, Ronald H. & Qian, Shanshan, 2018. "A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior," Journal of World Business, Elsevier, vol. 53(4), pages 463-474.
    11. Wechtler, Heidi & Koveshnikov, Alexei & Dejoux, Cecile, 2015. "Just like a fine wine? Age, emotional intelligence, and cross-cultural adjustment," International Business Review, Elsevier, vol. 24(3), pages 409-418.
    12. Md.Sayed Uddin & Adam Andani Mohammed, 2021. "Adjustment Factors on the Work Performance of Bangladeshi Temporary Contract Workers in Malaysia," The Indian Journal of Labour Economics, Springer;The Indian Society of Labour Economics (ISLE), vol. 64(2), pages 333-349, June.
    13. Lazarova, Mila & Dimitrova, Mihaela & Dickmann, Michael & Brewster, Chris & Cerdin, Jean-Luc, 2021. "Career satisfaction of expatriates in humanitarian inter-governmental organizations," Journal of World Business, Elsevier, vol. 56(4).
    14. Leonidas C. Leonidou & Bilge Aykol & Jorma Larimo & Lida Kyrgidou & Paul Christodoulides, 2021. "Enhancing International Buyer-Seller Relationship Quality and Long-Term Orientation Using Emotional Intelligence: The Moderating Role of Foreign Culture," Management International Review, Springer, vol. 61(3), pages 365-402, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elenkov, Detelin S. & Manev, Ivan M., 2009. "Senior expatriate leadership's effects on innovation and the role of cultural intelligence," Journal of World Business, Elsevier, vol. 44(4), pages 357-369, October.
    2. Caligiuri, Paula & Bonache, Jaime, 2016. "Evolving and enduring challenges in global mobility," Journal of World Business, Elsevier, vol. 51(1), pages 127-141.
    3. Dimitrova, Mihaela & Chia, Sherwin Ignatius & Shaffer, Margaret A. & Tay-Lee, Cheryl, 2020. "Forgotten travelers: Adjustment and career implications of international business travel for expatriates," Journal of International Management, Elsevier, vol. 26(1).
    4. Guttormsen, David S.A., 2018. "Does the ‘non-traditional expatriate’ exist? A critical exploration of new expatriation categories," Scandinavian Journal of Management, Elsevier, vol. 34(3), pages 233-244.
    5. Horak, Sven & Yang, Inju, 2016. "Affective networks, informal ties, and the limits of expatriate effectiveness," International Business Review, Elsevier, vol. 25(5), pages 1030-1042.
    6. Bader, Benjamin & Berg, Nicola, 2013. "An Empirical Investigation of Terrorism-induced Stress on Expatriate Attitudes and Performance," Journal of International Management, Elsevier, vol. 19(2), pages 163-175.
    7. Hemin Song & Shuai Zhao & Wenwen Zhao & Hua Han, 2019. "Career Development Support, Job Adaptation, and Withdrawal Intention of Expatriates: A Multilevel Analysis of Environmental Factors," IJERPH, MDPI, vol. 16(20), pages 1-15, October.
    8. Okpara, John O. & Kabongo, Jean D., 2011. "Cross-cultural training and expatriate adjustment: A study of western expatriates in Nigeria," Journal of World Business, Elsevier, vol. 46(1), pages 22-30, January.
    9. Bindu Gupta & Davinder Singh & Kaushik Jandhyala & Shweta Bhatt, 2013. "Self-Monitoring, Cultural Training And Prior International Work Experience As Predictors Of Cultural Intelligence - A Study Of Indian Expatriates," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 4(1).
    10. Wechtler, Heidi & Koveshnikov, Alexei & Dejoux, Cecile, 2015. "Just like a fine wine? Age, emotional intelligence, and cross-cultural adjustment," International Business Review, Elsevier, vol. 24(3), pages 409-418.
    11. Olson, Bradley J. & Bao, Yongjian & Parayitam, Satyanarayana, 2007. "Strategic decision making within Chinese firms: The effects of cognitive diversity and trust on decision outcomes," Journal of World Business, Elsevier, vol. 42(1), pages 35-46, March.
    12. Elana Feldman & William Kahn, 2019. "When Developers Disagree: Divergent Advice as a Potential Catalyst for Protégé Growth," Organization Science, INFORMS, vol. 30(3), pages 509-527, May.
    13. Alexander S. English & Xinyi Zhang & Adrian Stanciu & Steve J. Kulich & Fuxia Zhao & Milica Bojovic, 2021. "Ethnic Stereotype Formation and Its Impact on Sojourner Adaptation: A Case of “Belt and Road” Chinese Migrant Workers in Montenegro," IJERPH, MDPI, vol. 18(18), pages 1-17, September.
    14. Ramsey, Jase R., 2005. "The role of other orientation on the relationship between institutional distance and expatriate adjustment," Journal of International Management, Elsevier, vol. 11(3), pages 377-396, September.
    15. Catherine Lam & Frank Walter & Kan Ouyang, 2014. "Display rule perceptions and job performance in a Chinese retail firm: The moderating role of employees’ affect at work," Asia Pacific Journal of Management, Springer, vol. 31(2), pages 575-597, June.
    16. Robertson, Christopher J. & Gilley, K. Matthew & Street, Marc D., 2003. "The relationship between ethics and firm practices in Russia and the United States," Journal of World Business, Elsevier, vol. 38(4), pages 375-384, November.
    17. Park, Byung Il & Ghauri, Pervez N., 2011. "Key factors affecting acquisition of technological capabilities from foreign acquiring firms by small and medium sized local firms," Journal of World Business, Elsevier, vol. 46(1), pages 116-125, January.
    18. Bader, Benjamin & Schuster, Tassilo, 2015. "Expatriate Social Networks in Terrorism-Endangered Countries: An Empirical Analysis in Afghanistan, India, Pakistan, and Saudi Arabia," Journal of International Management, Elsevier, vol. 21(1), pages 63-77.
    19. Olivia Hornung & Stefan Smolnik, 2022. "AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 123-138, March.
    20. Saeed Nosratabadi & Parvaneh Bahrami & Khodayar Palouzian & Amir Mosavi, 2020. "Leader Cultural Intelligence and Organizational Performance," Papers 2010.02678, arXiv.org.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:worbus:v:49:y:2014:i:3:p:362-371. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/620401/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.