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Ride-hailing in Santiago de Chile: Users’ characterisation and effects on travel behaviour

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  • Tirachini, Alejandro
  • del Río, Mariana

Abstract

In this paper, an in-depth examination of the use of ride-hailing (ridesourcing) in Santiago de Chile is presented based on data from an intercept survey implemented across the city in 2017. First, a sociodemographic analysis of ride-hailing users, usage habits, and trip characteristics is introduced, including a discussion of the substitution and complementarity of ride-hailing with existing public transport. It is found that (i) ride-hailing is mostly used for occasional trips, (ii) the modes most substituted by ride-hailing are public transport and traditional taxis, and (iii) for every ride-hailing rider that combines with public transport, there are 11 riders that substitute public transport. Generalised ordinal logit models are estimated; these show that (iv) the probability of sharing a (non-pooled) ride-hailing trip decreases with the household income of riders and increases for leisure trips, and that (v) the monthly frequency of ride-hailing use is larger among more affluent and younger travellers. Car availability is not statistically significant to explain the frequency of ride-hailing use when age and income are controlled; this result differs from previous ride-hailing studies. We position our findings in this extant literature and discuss the policy implications of our results to the regulation of ride-hailing services in Chile.

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  • Tirachini, Alejandro & del Río, Mariana, 2019. "Ride-hailing in Santiago de Chile: Users’ characterisation and effects on travel behaviour," Transport Policy, Elsevier, vol. 82(C), pages 46-57.
    • Handle: RePEc:eee:trapol:v:82:y:2019:i:c:p:46-57
    DOI: 10.1016/j.tranpol.2019.07.008
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    2. Rezwana Rafiq & Michael G. McNally, 2023. "An exploratory analysis of alternative travel behaviors of ride-hailing users," Transportation, Springer, vol. 50(2), pages 571-605, April.
    3. Soria, Jason & Stathopoulos, Amanda, 2021. "Investigating socio-spatial differences between solo ridehailing and pooled rides in diverse communities," Journal of Transport Geography, Elsevier, vol. 95(C).
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    6. Nejc Geržinič & Niels Oort & Sascha Hoogendoorn-Lanser & Oded Cats & Serge Hoogendoorn, 2023. "Potential of on-demand services for urban travel," Transportation, Springer, vol. 50(4), pages 1289-1321, August.
    7. Xiong, Ziyue & Jian Li, & Wu, Hangbin, 2021. "Understanding operation patterns of urban online ride-hailing services: A case study of Xiamen," Transport Policy, Elsevier, vol. 101(C), pages 100-118.
    8. Young, Mischa & Allen, Jeff & Farber, Steven, 2020. "Measuring when Uber behaves as a substitute or supplement to transit: An examination of travel-time differences in Toronto," Journal of Transport Geography, Elsevier, vol. 82(C).
    9. Andrés Fielbaum & Alejandro Tirachini, 2021. "The sharing economy and the job market: the case of ride-hailing drivers in Chile," Transportation, Springer, vol. 48(5), pages 2235-2261, October.
    10. Kumar, Akshay & Gupta, Akshay & Parida, Manoranjan & Chauhan, Vivek, 2022. "Service quality assessment of ride-sourcing services: A distinction between ride-hailing and ride-sharing services," Transport Policy, Elsevier, vol. 127(C), pages 61-79.
    11. Lee, Yongsung & Circella, Giovanni & Chen, Grace & Kim, Ilsu & Mokhtarian, Patricia L., 2024. "If Pooling with a Discount were Available for the Last Solo-Ridehailing Trip, How Much Additional Travel Time Would Users Have Accepted and for Which Types of Trips?," Institute of Transportation Studies, Working Paper Series qt1dc3v8ms, Institute of Transportation Studies, UC Davis.
    12. Fulman, Nir & Marinov, Maria & Benenson, Itzhak, 2023. "Investigating occasional travel patterns based on smartcard transactions," Transport Policy, Elsevier, vol. 141(C), pages 152-166.
    13. Heeks, Richard & Gomez-Morantes, Juan Erasmo & Graham, Mark & Howson, Kelle & Mungai, Paul & Nicholson, Brian & Van Belle, Jean-Paul, 2021. "Digital platforms and institutional voids in developing countries: The case of ride-hailing markets," World Development, Elsevier, vol. 145(C).

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