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Environmental knowledge management: A long-term enabler of tourism development

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  • Martínez-Martínez, Aurora
  • Cegarra-Navarro, Juan-Gabriel
  • García-Pérez, Alexeis

Abstract

A review of the literature confirms that there is a need for knowledge management frameworks which support knowledge creation, particularly in those organisations having to operate in a changing environment. Socialisation, externalisation, combination and internalisation continue to be key processes for the creation of knowledge which enables organisations to successfully address environmental challenges. This paper examines the relevance and importance of a SECI model as an enabler of the processes of reusing and updating the environmental knowledge of an organisation. The research reported has confirmed that time is a key component of the implementation of a SECI model in organisations operating in a changing environment. It has been confirmed that such a strategy should focus on the reuse of prior environmental knowledge as a mechanism to establish within the organisation a context where new knowledge management processes are understood and adopted by employees. The paper also examines the relationship between environmental knowledge and organisational performance indicators. These relationships are examined through an empirical study of 87 companies in the Spanish hospitality sector. The results of the study indicate that environmental knowledge at any given time (T) is significant in predicting the knowledge management processes that may be successfully implemented at a later point in time (T + 6 years).

Suggested Citation

  • Martínez-Martínez, Aurora & Cegarra-Navarro, Juan-Gabriel & García-Pérez, Alexeis, 2015. "Environmental knowledge management: A long-term enabler of tourism development," Tourism Management, Elsevier, vol. 50(C), pages 281-291.
    • Handle: RePEc:eee:touman:v:50:y:2015:i:c:p:281-291
    DOI: 10.1016/j.tourman.2015.03.006
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    References listed on IDEAS

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    3. Cegarra-Navarro, Juan Gabriel & Papa, Armando & Garcia-Perez, Alexeis & Fiano, Fabio, 2019. "An open-minded strategy towards eco-innovation: A key to sustainable growth in a global enterprise," Technological Forecasting and Social Change, Elsevier, vol. 148(C).
    4. Aurora Martínez-Martínez & Juan-Gabriel Cegarra-Navarro & Manuel-Jesús Cobo & Tiphaine Valon, 2023. "Impacts and Implications for Advancing in Environmental Knowledge in Hospitality Industry in COVID Society: a Bibliometric Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(2), pages 2026-2053, June.
    5. Abbas Mardani & Dalia Streimikiene & Edmundas Kazimieras Zavadskas & Fausto Cavallaro & Mehrbakhsh Nilashi & Ahmad Jusoh & Habib Zare, 2017. "Application of Structural Equation Modeling (SEM) to Solve Environmental Sustainability Problems: A Comprehensive Review and Meta-Analysis," Sustainability, MDPI, vol. 9(10), pages 1-65, October.
    6. Cegarra-Navarro, Juan-Gabriel & Reverte, Carmelo & Gómez-Melero, Eduardo & Wensley, Anthony K.P., 2016. "Linking social and economic responsibilities with financial performance: The role of innovation," European Management Journal, Elsevier, vol. 34(5), pages 530-539.

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