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Work–leisure conflict and its associations with well-being: The roles of social support, leisure participation and job burnout

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  • Lin, Yung-Sen
  • Huang, Wen-Shiung
  • Yang, Chien-Tzu
  • Chiang, Ming-Jung

Abstract

In hospitality and tourism industries employees, work–leisure conflict (WLC) resulting from job characteristics can affect work attitudes and personal life. This study revealed that social support has moderating effects on the relationships among work–leisure conflict, leisure participation, job burnout and well-being. Partial Least Squares (PLS) analysis of 488 valid questionnaires collected from a sample of employees in the hospitality and tourism industries showed that (1) WLC positively affects job burnout and negatively affects leisure participation and well-being; (2) leisure participation is positively associated with well-being, but burnout is negatively associated with well-being; (3) leisure participation and job burnout have mediating roles in the full model; (4) social support is a moderator in the full model. The analytical results of the study provide a reference for managing employees in the hospitality and tourism industries.

Suggested Citation

  • Lin, Yung-Sen & Huang, Wen-Shiung & Yang, Chien-Tzu & Chiang, Ming-Jung, 2014. "Work–leisure conflict and its associations with well-being: The roles of social support, leisure participation and job burnout," Tourism Management, Elsevier, vol. 45(C), pages 244-252.
    • Handle: RePEc:eee:touman:v:45:y:2014:i:c:p:244-252
    DOI: 10.1016/j.tourman.2014.04.004
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    References listed on IDEAS

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    1. Babakus, Emin & Yavas, Ugur & Ashill, Nicholas J., 2009. "The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective," Journal of Retailing, Elsevier, vol. 85(4), pages 480-492.
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    Cited by:

    1. Ivana Olecká & Ludmila Trochtová & Jiří Pospíšil & Helena Pospíšilová, 2022. "Social Networking as Leisure: An Attempt to Conceptualize Liquid Leisure," Sustainability, MDPI, vol. 14(9), pages 1-20, May.
    2. Feng Wang & Wendian Shi, 2022. "The effect of work-leisure conflict on front-line employees’ work engagement: A cross-level study from the emotional perspective," Asia Pacific Journal of Management, Springer, vol. 39(1), pages 225-247, March.
    3. Wendian Shi & Feng Wang & Xiujun Li, 2021. "Depletion Effect of Work-Leisure Conflict: A Daily Diary Study," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 158(1), pages 297-317, November.
    4. Ohe, Yasuo & Ikei, Harumi & Song, Chorong & Miyazaki, Yoshifumi, 2017. "Evaluating the relaxation effects of emerging forest-therapy tourism: A multidisciplinary approach," Tourism Management, Elsevier, vol. 62(C), pages 322-334.
    5. Derya Demirdelen Alrawadieh, 2021. "Does Employability Anxiety Trigger Psychological Distress and Academic Major Dissatisfaction? A Study on Tour Guiding Students," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 7(1), pages 55-71, June.
    6. Pikos, Anna Katharina, 2017. "The task composition and work-related mental health - a descriptive study," Hannover Economic Papers (HEP) dp-610, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.
    7. Aleksandra Grobelna, 2021. "Hotel Employees’ Individual Characteristics and their Service Outcomes: The Critical Role of Polychronicity," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 28-49.
    8. Pikos, Anna Katharina, 2017. "Education and work-related mental health - higher educated employees are worse off," Hannover Economic Papers (HEP) dp-611, Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät.

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