IDEAS home Printed from https://ideas.repec.org/a/eee/soceps/v47y2013i4p271-280.html
   My bibliography  Save this article

Generic operational models in health service operations management: A systematic review

Author

Listed:
  • Mahdavi, Mahdi
  • Malmström, Tomi
  • van de Klundert, Joris
  • Elkhuizen, Sylvia
  • Vissers, Jan

Abstract

The area of Health Services Operations Management has received considerable attention in scientific literature over the past decades. Numerous articles have appeared in health services operations management literature in which models of health operations are used. In this paper we review this wide body of literature with the aim of synthesizing evidence on application of generic operational models in health services. A generic operational model is defined as a formal description of operations performed to deliver a health service that is applicable in a wide range of health service delivery settings. The systematic review of the literature which forms the basis of our research synthesis includes peer reviewed publications from business management databases (SCOPUS) as well as medical databases (Pubmed). Our search resulted in more than 4000 recent papers of which 116 papers met the inclusion criteria. This paper reports our synthesis from the included papers on four main questions: 1) why are models used? 2) what is modeled? 3) what models are used and how are they developed? 4) what are the achievements? Our systematic review reveals that few papers report achievements which qualify as empirical evidence to guide the application of operational models for health services. Nevertheless, the synthesis leads to an initial framework for operational modeling in health services to guide further research.

Suggested Citation

  • Mahdavi, Mahdi & Malmström, Tomi & van de Klundert, Joris & Elkhuizen, Sylvia & Vissers, Jan, 2013. "Generic operational models in health service operations management: A systematic review," Socio-Economic Planning Sciences, Elsevier, vol. 47(4), pages 271-280.
    • Handle: RePEc:eee:soceps:v:47:y:2013:i:4:p:271-280
    DOI: 10.1016/j.seps.2013.07.002
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0038012113000360
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.seps.2013.07.002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. N/A, 1998. "Research in Progress," ILR Review, Cornell University, ILR School, vol. 51(3), pages 547-549, April.
    2. N/A, 1998. "Research in Progress," ILR Review, Cornell University, ILR School, vol. 51(4), pages 722-723, July.
    3. J B Jun & S H Jacobson & J R Swisher, 1999. "Application of discrete-event simulation in health care clinics: A survey," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 50(2), pages 109-123, February.
    4. Lalit Garg & Sally McClean & Brian Meenan & Peter Millard, 2010. "A non-homogeneous discrete time Markov model for admission scheduling and resource planning in a cost or capacity constrained healthcare system," Health Care Management Science, Springer, vol. 13(2), pages 155-169, June.
    5. Calder, Bobby J & Phillips, Lynn W & Tybout, Alice M, 1982. "The Concept of External Validity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 9(3), pages 240-244, December.
    6. Robert W. Fogel, 2003. "Forecasting The Demand For Health Care In Oecd Nations And China," Contemporary Economic Policy, Western Economic Association International, vol. 21(1), pages 1-10, January.
    7. Matthew Reynolds & Christos Vasilakis & Monsey McLeod & Nicholas Barber & Ann Mounsey & Sue Newton & Ann Jacklin & Bryony Franklin, 2011. "Using discrete event simulation to design a more efficient hospital pharmacy for outpatients," Health Care Management Science, Springer, vol. 14(3), pages 223-236, September.
    8. N/A, 1998. "Research in Progress," ILR Review, Cornell University, ILR School, vol. 52(1), pages 153-154, October.
    9. Lagergren, Marten, 1998. "What is the role and contribution of models to management and research in the health services? A view from Europe," European Journal of Operational Research, Elsevier, vol. 105(2), pages 257-266, March.
    10. Harper, P. R. & Sayyad, M. G. & de Senna, V. & Shahani, A. K. & Yajnik, C. S. & Shelgikar, K. M., 2003. "A systems modelling approach for the prevention and treatment of diabetic retinopathy," European Journal of Operational Research, Elsevier, vol. 150(1), pages 81-91, October.
    11. Adrian Fletcher & Dave Worthington, 2009. "What is a ‘generic’ hospital model?—a comparison of ‘generic’ and ‘specific’ hospital models of emergency patient flows," Health Care Management Science, Springer, vol. 12(4), pages 374-391, December.
    12. S C Brailsford & V A Lattimer & P Tarnaras & J C Turnbull, 2004. "Emergency and on-demand health care: modelling a large complex system," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 55(1), pages 34-42, January.
    13. N/A, 1998. "Research in Progress," ILR Review, Cornell University, ILR School, vol. 51(2), pages 346-350, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sérgio Migowski & Iuri Gavronski & Cláudia Libânio & Eliana Migowski & Francisco Duarte, 2019. "Efficiency Losses in Healthcare Organizations Caused by Lack of Interpersonal Relationships," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 23(2), pages 207-227.
    2. Kaushal, Arjun & Zhao, Yuancheng & Peng, Qingjin & Strome, Trevor & Weldon, Erin & Zhang, Michael & Chochinov, Alecs, 2015. "Evaluation of fast track strategies using agent-based simulation modeling to reduce waiting time in a hospital emergency department," Socio-Economic Planning Sciences, Elsevier, vol. 50(C), pages 18-31.
    3. Li, Zhong-Ping & Wang, Jian-Jun, 2021. "Effects of healthcare quality and reimbursement rate in a hospital association," Socio-Economic Planning Sciences, Elsevier, vol. 76(C).
    4. De Matteis, Domenico & Ishizaka, Alessio & Resce, Giuliano, 2019. "The ‘postcode lottery’ of the Italian public health bill analysed with the hierarchy Stochastic Multiobjective Acceptability Analysis," Socio-Economic Planning Sciences, Elsevier, vol. 68(C).
    5. Syed Salleh & Praveen Thokala & Alan Brennan & Ruby Hughes & Andrew Booth, 2017. "Simulation Modelling in Healthcare: An Umbrella Review of Systematic Literature Reviews," PharmacoEconomics, Springer, vol. 35(9), pages 937-949, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gianluca Misuraca & Clelia Colombo & Csaba Kucsera & Stephanie Carretero & Margherita Bacigalupo & Raluca Radescu, 2015. "ICT-enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) - Mapping and Analysis of ICT-enabled Social Innovation Initiatives promoting Social Investment t," JRC Research Reports JRC97467, Joint Research Centre.
    2. Sharma, Rakhi & Tiwari, G.N., 2013. "Life cycle assessment of stand-alone photovoltaic (SAPV) system under on-field conditions of New Delhi, India," Energy Policy, Elsevier, vol. 63(C), pages 272-282.
    3. Pavlatos, Odysseas & Paggios, Ioannis, 2007. "Cost Accounting In Greek Hotel Enterprises: An Empirical Approach," MPRA Paper 6364, University Library of Munich, Germany.
    4. Natalie Todak & Michael D. White & Lisa M. Dario & Andrea R. Borrego, 2018. "Overcoming the Challenges of Experimental Research: Lessons From a Criminal Justice Case Study Involving TASER Exposure," Evaluation Review, , vol. 42(3), pages 358-385, June.
    5. Barberi, Paolo, 2015. "Functional Biodiversity in Organic Systems: The Way Forward?," Sustainable Agriculture Research, Canadian Center of Science and Education, vol. 4(3 Special).
    6. Isabel Iglesias & María N Lorenzo & Juan J Taboada, 2014. "Seasonal Predictability of the East Atlantic Pattern from Sea Surface Temperatures," PLOS ONE, Public Library of Science, vol. 9(1), pages 1-8, January.
    7. Alicia Meckstroth & LaDonna Pavetti & Michelle K. Derr, "undated". "Implementing Welfare Reform in Nebraska: Accomplishments, Challenges, and Opportunities for Improvement," Mathematica Policy Research Reports 1597429212e348bcb03d9a3a0, Mathematica Policy Research.
    8. repec:mpr:mprres:2422 is not listed on IDEAS
    9. Nawaz, I. & Tiwari, G.N., 2006. "Embodied energy analysis of photovoltaic (PV) system based on macro- and micro-level," Energy Policy, Elsevier, vol. 34(17), pages 3144-3152, November.
    10. P. Barnwal & G. N. Tiwari, 2008. "Life cycle energy metrics and CO 2 credit analysis of a hybrid photovoltaic/thermal greenhouse dryer," International Journal of Low-Carbon Technologies, Oxford University Press, vol. 3(3), pages 203-220, July.
    11. Shukla, Ashish & Tiwari, G.N. & Sodha, M.S., 2009. "Embodied energy analysis of adobe house," Renewable Energy, Elsevier, vol. 34(3), pages 755-761.
    12. T Eldabi & R J Paul & T Young, 2007. "Simulation modelling in healthcare: reviewing legacies and investigating futures," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(2), pages 262-270, February.
    13. Mielczarek, Bożena, 2014. "Simulation modelling for contracting hospital emergency services at the regional level," European Journal of Operational Research, Elsevier, vol. 235(1), pages 287-299.
    14. Michael Samudra & Carla Van Riet & Erik Demeulemeester & Brecht Cardoen & Nancy Vansteenkiste & Frank E. Rademakers, 2016. "Scheduling operating rooms: achievements, challenges and pitfalls," Journal of Scheduling, Springer, vol. 19(5), pages 493-525, October.
    15. S Vanderby & M W Carter, 2010. "An evaluation of the applicability of system dynamics to patient flow modelling," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(11), pages 1572-1581, November.
    16. Willoughby, Keith A. & Chan, Benjamin T.B. & Marques, Shauna, 2016. "Using simulation to test ideas for improving speech language pathology services," European Journal of Operational Research, Elsevier, vol. 252(2), pages 657-664.
    17. Maria Di Mascolo & Alexia Gouin, 2013. "A generic simulation model to assess the performance of sterilization services in health establishments," Health Care Management Science, Springer, vol. 16(1), pages 45-61, March.
    18. Amir Elalouf & Guy Wachtel, 2022. "Queueing Problems in Emergency Departments: A Review of Practical Approaches and Research Methodologies," SN Operations Research Forum, Springer, vol. 3(1), pages 1-46, March.
    19. Jesús Isaac Vázquez-Serrano & Rodrigo E. Peimbert-García & Leopoldo Eduardo Cárdenas-Barrón, 2021. "Discrete-Event Simulation Modeling in Healthcare: A Comprehensive Review," IJERPH, MDPI, vol. 18(22), pages 1-20, November.
    20. Carter, Michael W. & Busby, Carolyn R., 2023. "How can operational research make a real difference in healthcare? Challenges of implementation," European Journal of Operational Research, Elsevier, vol. 306(3), pages 1059-1068.
    21. Thomas Rohleder & Diane Bischak & Leland Baskin, 2007. "Modeling patient service centers with simulation and system dynamics," Health Care Management Science, Springer, vol. 10(1), pages 1-12, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:soceps:v:47:y:2013:i:4:p:271-280. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/seps .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.