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An alternative to the weighted score card approach to measuring performance: An analysis of English and Welsh probation boards

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  • Hall, Maximilian J.B.
  • Kenjegalieva, Karligash A.
  • Simper, Richard

Abstract

The UK government published a weighted score card approach in 2003 to analyse the performance of Probation Boards in England and Wales. However, there has not been a thorough analysis of whether non-parametric methods could provide more advanced options for analysing performance than the standard Weighted Score Card approach – a variant of the Balanced Score Card. Our results show there is considerable divergence in the ranks of Probation Boards from that of the WSC when we include the input variable ‘resource expenditure' within a DEA model, calling into question recent policy initiatives to increase efficiency in the national probation service.

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Bibliographic Info

Article provided by Elsevier in its journal Socio-Economic Planning Sciences.

Volume (Year): 45 (2011)
Issue (Month): 4 (December)
Pages: 184-193

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Handle: RePEc:eee:soceps:v:45:y:2011:i:4:p:184-193

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Keywords: Data envelopment analysis Probation Crime Public services;

References

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  1. R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
  2. Sun, Shinn, 2002. "Measuring the relative efficiency of police precincts using data envelopment analysis," Socio-Economic Planning Sciences, Elsevier, vol. 36(1), pages 51-71, March.
  3. Léopold Simar & Valentin Zelenyuk, 2007. "Statistical inference for aggregates of Farrell-type efficiencies," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 22(7), pages 1367-1394.
  4. Herath, Hemantha S.B. & Bremser, Wayne G. & Birnberg, Jacob G., 2010. "Joint selection of balanced scorecard targets and weights in a collaborative setting," Journal of Accounting and Public Policy, Elsevier, vol. 29(1), pages 45-59, January.
  5. Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
  6. Banker, Rajiv D. & Chang, Hsihui & Janakiraman, Surya N. & Konstans, Constantine, 2004. "A balanced scorecard analysis of performance metrics," European Journal of Operational Research, Elsevier, vol. 154(2), pages 423-436, April.
  7. Fare, Rolf & Zelenyuk, Valentin, 2003. "On aggregate Farrell efficiencies," European Journal of Operational Research, Elsevier, vol. 146(3), pages 615-620, May.
  8. Leigh M. Drake & Richard Simper, 2005. "The Measurement Of Police Force Efficiency: An Assessment Of U.K. Home Office Policy," Contemporary Economic Policy, Western Economic Association International, vol. 23(4), pages 465-482, October.
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Cited by:
  1. Hall, Maximilian J.B. & Liu, Wenbin B. & Simper, Richard & Zhou, Zhongbao, 2013. "The economic efficiency of rehabilitative management in young offender institutions in England and Wales," Socio-Economic Planning Sciences, Elsevier, vol. 47(1), pages 38-49.

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