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Shape Matters: Package Shape Informs Brand Status Categorization and Brand Choice

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  • Chen, Huan
  • Pang, Jun
  • Koo, Minkyung
  • Patrick, Vanessa M.

Abstract

Ten studies examine package shape as a cue for brand status categorization. The authors show that products in tall, slender packages are more likely to be categorized as high-end products (high brand status) than those in short, wide packages (low brand status; studies 1a&b). This effect is driven by a Shape-SES lay theory (a person's body shape is associated with his or her socioeconomic status) that consumers apply to categorize products as high versus low in brand status (studies 2a–c), and this application process occurs spontaneously (studies 3a–b). The authors showcase the retailing implications of this work in two contexts—when consumers get free-sample products (study 4a) and when they engage in conspicuous consumption (study 4b). The theoretical contributions, retailing implications, and directions for future research are discussed.

Suggested Citation

  • Chen, Huan & Pang, Jun & Koo, Minkyung & Patrick, Vanessa M., 2020. "Shape Matters: Package Shape Informs Brand Status Categorization and Brand Choice," Journal of Retailing, Elsevier, vol. 96(2), pages 266-281.
    • Handle: RePEc:eee:jouret:v:96:y:2020:i:2:p:266-281
    DOI: 10.1016/j.jretai.2019.08.003
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    References listed on IDEAS

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    6. He (Michael) Jia & Echo Wen Wan & Wanyi Zheng, 2023. "Stars versus Bars: How the Aesthetics of Product Ratings “Shape” Product Preference," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 50(1), pages 142-166.

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