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The pursuit of virtual happiness: Exploring the social media experience across generations

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  • Berezan, Orie
  • Krishen, Anjala S.
  • Agarwal, Shaurya
  • Kachroo, Pushkin

Abstract

Social media environments can transform and reinforce life experiences, influencing self-concept and providing happiness. The goal of this research is to examine social media networking as an experiential phenomenon, wherein consumers pursue virtual happiness by satisfying the self-determination theory (SDT) needs of relatedness, competence, and autonomy. Beginning with the memory connection to self-concept, the study proposes an experiential outcome circle for social media to virtual happiness. A circle depicts the idea that self-concept motivates social media behavior, which influences the self-concept. Happiness, or affect balance, is a potential outcome of this connection. The study analyzes n=504 social media networking participants using generational cohorts with fuzzy set qualitative comparative analysis (fsQCA). This study suggests the metaphors for each generation based on the following SDT recipes: (1) “we” for generation Y with relatedness and competence, (2) “me” for generation X, with autonomy and competence, and (3) “be” for baby boomers with competence.

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  • Berezan, Orie & Krishen, Anjala S. & Agarwal, Shaurya & Kachroo, Pushkin, 2018. "The pursuit of virtual happiness: Exploring the social media experience across generations," Journal of Business Research, Elsevier, vol. 89(C), pages 455-461.
    • Handle: RePEc:eee:jbrese:v:89:y:2018:i:c:p:455-461
    DOI: 10.1016/j.jbusres.2017.11.038
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