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Environmental dispositions and customer response to store atmospherics

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  • Grossbart, Sanford
  • Hampton, Ronald
  • Rammohan, B.
  • Lapidus, Richard S.
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    File URL: http://www.sciencedirect.com/science/article/B6V7S-45K1JVT-FF/2/dacbe3f920f9c3e81dfff4ebdc46a41a
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    Bibliographic Info

    Article provided by Elsevier in its journal Journal of Business Research.

    Volume (Year): 21 (1990)
    Issue (Month): 3 (November)
    Pages: 225-241

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    Handle: RePEc:eee:jbrese:v:21:y:1990:i:3:p:225-241

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    Web page: http://www.elsevier.com/locate/jbusres

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    Cited by:
    1. Pan, Yue & Siemens, Jennifer Christie, 2011. "The differential effects of retail density: An investigation of goods versus service settings," Journal of Business Research, Elsevier, vol. 64(2), pages 105-112, February.
    2. Turley, L. W. & Milliman, Ronald E., 2000. "Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence," Journal of Business Research, Elsevier, vol. 49(2), pages 193-211, August.
    3. Jelica Markovic & Lukrecija Djeri & Ivana Blesic & Adam Galambos, 2014. "Managing the Shopping Center Ambience Attributes by Using Importance-Performance Analysis: The Case from Serbia," Central European Business Review, University of Economics, Prague, vol. 2014(2), pages 18-27.
    4. Eroglu, Sevgin A. & Machleit, Karen A. & Davis, Lenita M., 2001. "Atmospheric qualities of online retailing: A conceptual model and implications," Journal of Business Research, Elsevier, vol. 54(2), pages 177-184, November.
    5. Morrison, Michael & Gan, Sarah & Dubelaar, Chris & Oppewal, Harmen, 2011. "In-store music and aroma influences on shopper behavior and satisfaction," Journal of Business Research, Elsevier, vol. 64(6), pages 558-564, June.
    6. Greenwell, T. Christopher & Fink, Janet S. & Pastore, Donna L., 2002. "Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience," Sport Management Review, Elsevier, vol. 5(2), pages 129-148, November.

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