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From co-consumption to co-production: A systematic review and research synthesis of collaborative consumption practices

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  • Wei, Xiaoyong
  • Lo, Chris.K.Y.
  • Jung, Sojin
  • Choi, Tsan-Ming

Abstract

Collaborative consumption (CC) relies on both co-consumption and co-production models. To better understand this phenomenon, we analyzed 123 CC research articles from both co-consumption and co-production sides, and identified four relevant research domains using a citation network analysis. We found that the scope of the studies was expanding from the demand side (i.e., co-consumption) to the supply side (i.e., co-production), and there has been an apparent shift in focus from studying the antecedents to examining the outcomes. There is a clear consensus on the drivers of CC activities, yet disputes remain about their impact on economic growth, social development, and environmental sustainability. Our analysis reveals that the theories on CC have undergone fundamental changes with the emergence of new empirical models. We provide an integrated framework to synthesize the research topics and proposed an agenda for further investigation.

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  • Wei, Xiaoyong & Lo, Chris.K.Y. & Jung, Sojin & Choi, Tsan-Ming, 2021. "From co-consumption to co-production: A systematic review and research synthesis of collaborative consumption practices," Journal of Business Research, Elsevier, vol. 129(C), pages 282-294.
  • Handle: RePEc:eee:jbrese:v:129:y:2021:i:c:p:282-294
    DOI: 10.1016/j.jbusres.2021.02.027
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    2. Wang, Haibo & Alidaee, Bahram, 2023. "White-glove service delivery: A quantitative analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 175(C).
    3. Sohier, Alice & Sohier, Romain & Chaney, Damien, 2023. "When volunteers are also consumers: Exploring volunteers’ co-consumption experience in leisure contexts," Journal of Business Research, Elsevier, vol. 156(C).
    4. Weng Marc Lim & Gaurav Gupta & Baidyanath Biswas & Rohit Gupta, 2022. "Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1463-1484, September.
    5. Ni, Shaowen, 2021. "Collaborative consumption in China: An empirical investigation of its antecedents and consequences," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).

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