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Trial experience, satisfaction and incentive to bring another lawsuit: Does aspiration level influence winners and losers?

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  • Yamamura, Eiji

Abstract

This paper used individual level data in Japan to explore how a complainant's past trial experience influences their satisfaction and incentive to bring a future lawsuit. Controlling for kinds of incidents and a complainant's individual characteristics, the major findings were; (1) there is a positive relationship between the experience and satisfaction for winners, whereas there is a significant negative relationship for losers, and (2) experience exerts a positive effect on the intention to bring a future lawsuit, not only for winners but also for losers. These results imply that, for losers, a past experience enhances the incentive to bring a future lawsuit, although the experience decreases a complainant's satisfaction.

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Bibliographic Info

Article provided by Elsevier in its journal Japan and the World Economy.

Volume (Year): 28 (2013)
Issue (Month): C ()
Pages: 125-131

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Handle: RePEc:eee:japwor:v:28:y:2013:i:c:p:125-131

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Web page: http://www.elsevier.com/locate/inca/505557

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Keywords: Trial experience; Lawsuit satisfaction; Future lawsuit; Winner;

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