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Importance of family for individual tourist satisfaction

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  • Rojas-de-Gracia, María-Mercedes
  • Alarcón-Urbistondo, Pilar

Abstract

The need to study tourist satisfaction at a group level has been identified by the recent literature. In this sense, although the positive effects that shared satisfaction has on the individual satisfaction of the family members has been suggested on many occasions, in our study it is empirically demonstrated. Another contribution of this paper to the study of group satisfaction is the inclusion in the analysis of family characteristics. For these purposes, a sample of 375 questionnaire triads, completed separately by three members of the same family, was used. Interviews were also conducted with 12 families. The conclusions highlight the importance for parents of the satisfaction shared by the whole family, while for children the determining variable was traveling abroad.

Suggested Citation

  • Rojas-de-Gracia, María-Mercedes & Alarcón-Urbistondo, Pilar, 2020. "Importance of family for individual tourist satisfaction," Annals of Tourism Research, Elsevier, vol. 85(C).
    • Handle: RePEc:eee:anture:v:85:y:2020:i:c:s0160738320301754
    DOI: 10.1016/j.annals.2020.103031
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    1. Ju Hyoung Han & Min Jae Lee & Yun-Seop Hwang, 2016. "Tourists’ Environmentally Responsible Behavior in Response to Climate Change and Tourist Experiences in Nature-Based Tourism," Sustainability, MDPI, vol. 8(7), pages 1-14, July.
    2. Che-Jen Su & Hsin-Hsing Liao & Nicolas Lorgnier & Wen-Shen Yen & Patrick Bouchet & Yuichi Hirooka & Rim Jallouli & Mornay Roberts-Lombard & Yi-Fang Lan, 2019. "Measuring Adolescent Influence Tactics With Parents in Family Vacation Decisions: A Comparable Scale Across 19 Societies," SAGE Open, , vol. 9(1), pages 21582440198, March.
    3. Thai, Nguyen T. & Yuksel, Ulku, 2017. "Too many destinations to visit: Tourists’ dilemma?," Annals of Tourism Research, Elsevier, vol. 62(C), pages 38-53.
    4. Ernst Fehr & Helen Bernhard & Bettina Rockenbach, 2008. "Egalitarianism in young children," Nature, Nature, vol. 454(7208), pages 1079-1083, August.
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    Cited by:

    1. Boto-García, David & Mariel, Petr & Baños-Pino, José Francisco, 2023. "Intra-household bargaining for a joint vacation," Journal of choice modelling, Elsevier, vol. 47(C).
    2. Anan Hu & Houqi Li & Jinyuan Pang, 2023. "A Tale of Two Identities: The Value, Attitude, and Behavior of Adult Children towards Family Tourism Experiences," Sustainability, MDPI, vol. 15(19), pages 1-23, September.
    3. Chen, Jinyan & Becken, Susanne & Stantic, Bela, 2022. "Assessing destination satisfaction by social media: An innovative approach using Importance-Performance Analysis," Annals of Tourism Research, Elsevier, vol. 93(C).

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