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A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation

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  • Fan, Daisy X.F.
  • Buhalis, Dimitrios
  • Lin, Bingna

Abstract

The sense of tourism encapsulation/decapsulation is increasingly determined by the level and type of connectivity enabled by advanced Information Communication Technology (ICT). This study explores tourists' online and face-to-face social contacts and their effects on travel experiences. A six-fold tourist typology is established, namely: Disconnected Immersive Traveller, Digital Detox Traveller, Diversionary Traveller, Dual Zone Traveller, Daily Life Controller and Social Media Addict. A contact–immersion nexus is also developed to indicate the attachment tendencies of different tourist types between their home and away zones. Theoretical contributions and practical implications are discussed.

Suggested Citation

  • Fan, Daisy X.F. & Buhalis, Dimitrios & Lin, Bingna, 2019. "A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation," Annals of Tourism Research, Elsevier, vol. 78(C), pages 1-1.
    • Handle: RePEc:eee:anture:v:78:y:2019:i:c:20
    DOI: 10.1016/j.annals.2019.102757
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    References listed on IDEAS

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    Cited by:

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    2. Chris Zhu & Lawrence Hoc Nang Fong & Huicai Gao & Dimitrios Buhalis & Ziye Shang, 2022. "How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok," Information Technology & Tourism, Springer, vol. 24(3), pages 389-407, September.
    3. Codruța Adina Băltescu, 2019. "Tourist Guide Role and Performance – Element of Visiting Experience at a Tourism Destination," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 421-425, December.
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    5. Gonzalo Díaz-Meneses & Miriam Estupinán-Ojeda, 2022. "The Outbreak of Digital Detox Motives and Their Public Health Implications for Holiday Destinations," IJERPH, MDPI, vol. 19(3), pages 1-24, January.
    6. Yan Feng & Wen Cao & Geon-Cheol Shin & Yeujun Yoon, 2021. "The external effect of international tourism on brand equity development process of multinational firms (MNFs)," Journal of Brand Management, Palgrave Macmillan, vol. 28(6), pages 578-595, November.
    7. Milićević Snežana & Petrović Jelena & Đorđević Nataša, 2020. "ICT as a factor of destination competitiveness: The case of the republics of former Yugoslavia," Management & Marketing, Sciendo, vol. 15(3), pages 381-392, September.
    8. Li, Jing & Pearce, Philip L. & Oktadiana, Hera, 2020. "Can digital-free tourism build character strengths?," Annals of Tourism Research, Elsevier, vol. 85(C).
    9. Tomczyk, Arkadiusz T. & Buhalis, Dimitrios & Fan, Daisy X.F. & Williams, Nigel L., 2022. "Price-personalization: Customer typology based on hospitality business," Journal of Business Research, Elsevier, vol. 147(C), pages 462-476.
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