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Knowledge Management and Job Performance: The Case of Lebanese Banking Sector

Author

Listed:
  • Hani El-Chaarani

    (Faculty of Business Administration, Beirut Arab University, Lebanon,)

  • Zouhour El-Abiad

    (Faculty of Economic Sciences and Business Administration, Lebanese University, Lebanon.)

Abstract

This study examines the impact of knowledge management on the job performance of Lebanese banking sector during 2019. The research employed knowledge acquisition, knowledge sharing, knowledge creation, knowledge codification and knowledge retention as proxies to analyze the knowledge management variable. The job performance is measured by considering quantitative and qualitative variables. The research reveals that knowledge acquisition, knowledge sharing, knowledge creation and knowledge retention have a positive impact on the job performance of the Lebanese banking sector. The result also reveals a non significant impact of knowledge codification on the job performance. The knowledge management should be as a mandatory condition in banking sector for making high level of job performance.

Suggested Citation

  • Hani El-Chaarani & Zouhour El-Abiad, 2020. "Knowledge Management and Job Performance: The Case of Lebanese Banking Sector," International Review of Management and Marketing, Econjournals, vol. 10(1), pages 91-98.
    • Handle: RePEc:eco:journ3:2020-01-12
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    References listed on IDEAS

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    1. Gee W. Bock & Young-Gul Kim, 2002. "Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing," Information Resources Management Journal (IRMJ), IGI Global, vol. 15(2), pages 14-21, April.
    2. Donate, Mario J. & Sánchez de Pablo, Jesús D., 2015. "The role of knowledge-oriented leadership in knowledge management practices and innovation," Journal of Business Research, Elsevier, vol. 68(2), pages 360-370.
    3. Kathleen M. Eisenhardt & Jeffrey A. Martin, 2000. "Dynamic capabilities: what are they?," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1105-1121, October.
    4. Cowan, Robin & Foray, Dominique, 1997. "The Economics of Codification and the Diffusion of Knowledge," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 6(3), pages 595-622, September.
    5. Jacob Brix, 2014. "Improving individual knowledge construction and re-construction in the context of radical innovation," International Journal of Innovation and Learning, Inderscience Enterprises Ltd, vol. 15(2), pages 192-209.
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    Cited by:

    1. Fatma Lehyani & Alaeddine Zouari & Ahmed Ghorbel & Michel Tollenaere & José Carlos Sá, 2023. "Knowledge Management and Total Quality Management Impact on Employee Effectiveness in Emerging Industries: Case of Tunisian Small and Medium Enterprises," Sustainability, MDPI, vol. 15(5), pages 1-17, February.
    2. Sergio Sánchez Ramírez & Fátima Guadamillas Gómez & Mª Isabel González Ramos & Olga Grieva, 2022. "The Effect of Digitalization on Innovation Capabilities through the Lenses of the Knowledge Management Strategy," Administrative Sciences, MDPI, vol. 12(4), pages 1-18, October.

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    More about this item

    Keywords

    Knowledge Management; Job Performance; Banking Sector; Technology; Knowledge Retention;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty

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