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Tracking Key Performance Indicators within Educational Institutions: The Balanced Scorecard Approach

Author

Listed:
  • Mioara JICMAN ENACHE

    (Dunarea de Jos University of Galati, Romania)

  • Catalina TEACU SPAC

    (Dunarea de Jos University of Galati, Romania)

  • Alexandru CAPATINA

    (Dunarea de Jos University of Galati, Romania)

Abstract

This research highlights the application of Balanced Scorecard methodology on relevant key performance indicators, with high impact on the development of Romanian educational services. Without pretending to be a comprehensive study with generalizable results, this research reveals the analysis of fifteen performance indicators, integrated in three dimensions: institutional capacity, educational efficiency and quality management. The Balanced Scorecard model enables an efficient management in order to deliver the best value to all educational stakeholders. We consider that the findings will have significant implications both on the educational decision makers and the managers of educational institutions from Romania, as the integration of relevant performance indicators in this survey purposefully challenge their minds.

Suggested Citation

  • Mioara JICMAN ENACHE & Catalina TEACU SPAC & Alexandru CAPATINA, 2021. "Tracking Key Performance Indicators within Educational Institutions: The Balanced Scorecard Approach," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 11-15.
    • Handle: RePEc:ddj:fseeai:y:2021:i:1:p:11-15
    DOI: 10.35219/eai15840409161
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    References listed on IDEAS

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    1. Grosskopf, Shawna & Moutray, Chad, 2001. "Evaluating performance in Chicago public high schools in the wake of decentralization," Economics of Education Review, Elsevier, vol. 20(1), pages 1-14, February.
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