IDEAS home Printed from https://ideas.repec.org/a/bpj/zfgewe/v69y2019i3p179-203n3.html
   My bibliography  Save this article

Understanding and Assessing the Implications of Co-Creation in the Banking Industry: A Case Study

Author

Listed:
  • Feldmann Anna

    (School of Business Administration and Economics, Research Group Accounting and Information Systems, Katharinenstr. 1, 49069Osnabrück, Germany)

  • Teuteberg Frank

    (School of Business Administration and Economics, Research Group Accounting and Information Systems, Katharinenstraße 1, 49069Osnabrück, Germany)

Abstract

In the B2B (business-to-business) environment, increasing digitalisation and new technological possibilities also entail substantial changes for working methods in banking. In this context, the concept of co-creation and collaboration in teams comes to the fore. Many studies currently exist on teamwork, but none is directly related to co-creation activities. The present study aims to bridge the current knowledge gap by investigating teamwork in co-creation projects. By using of a case study and a quantitative questionnaire, the study makes two contributions: a) It uses the example of the GENOhackathon format to demonstrate how co-creation is already being used in the B2B environment, and b) it sheds light on perceived team reflexivity, and performance evaluation.

Suggested Citation

  • Feldmann Anna & Teuteberg Frank, 2019. "Understanding and Assessing the Implications of Co-Creation in the Banking Industry: A Case Study," Zeitschrift für das gesamte Genossenschaftswesen, De Gruyter, vol. 69(3), pages 179-203, December.
    • Handle: RePEc:bpj:zfgewe:v:69:y:2019:i:3:p:179-203:n:3
    DOI: 10.1515/zfgg-2019-0016
    as

    Download full text from publisher

    File URL: https://doi.org/10.1515/zfgg-2019-0016
    Download Restriction: For access to full text, subscription to the journal or payment for the individual article is required.
    File URL: https://libkey.io/10.1515/zfgg-2019-0016?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Desmond McEwan & Geralyn R Ruissen & Mark A Eys & Bruno D Zumbo & Mark R Beauchamp, 2017. "The Effectiveness of Teamwork Training on Teamwork Behaviors and Team Performance: A Systematic Review and Meta-Analysis of Controlled Interventions," PLOS ONE, Public Library of Science, vol. 12(1), pages 1-23, January.
    2. Umair Mazher & Behrooz Gharleghi & Benjamin Chan Yin Fah, 2015. "A Study on the Factors Affecting Total Quality Management in the Saudi Arabian Construction Industry," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 5(3), pages 30-40, March.
    3. Martin Hoegl & Hans Georg Gemuenden, 2001. "Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence," Organization Science, INFORMS, vol. 12(4), pages 435-449, August.
    4. Vermeulen, Patrick, 2004. "Managing Product Innovation in Financial Services Firms," European Management Journal, Elsevier, vol. 22(1), pages 43-50, February.
    5. Andrey Martovoy & Jennifer Dos Santos, 2012. "Co-creation and co-profiting in financial services," International Journal of Entrepreneurship and Innovation Management, Inderscience Enterprises Ltd, vol. 16(1/2), pages 114-135.
    6. Kumar Rakesh Ranjan & Stuart Read, 2016. "Value co-creation: concept and measurement," Journal of the Academy of Marketing Science, Springer, vol. 44(3), pages 290-315, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dieter De Smet & Anne-Laure Mention & Marko Torkkeli, 2016. "Involving High Net Worth Individuals (HNWI) for financial services innovation," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 21(3), pages 226-239, September.
    2. Foroudi, Pantea & Yu, Qionglei & Gupta, Suraksha & Foroudi, Mohammad M., 2019. "Enhancing university brand image and reputation through customer value co-creation behaviour," Technological Forecasting and Social Change, Elsevier, vol. 138(C), pages 218-227.
    3. Yi Mei & Xiaoyan Xu & Xiaodong Li, 2020. "Encouraging Patient Engagement Behaviors from the Perspective of Functional Quality," IJERPH, MDPI, vol. 17(22), pages 1-15, November.
    4. Englmaier, Florian & Grimm, Stefan & Schindler, David & Schudy, Simeon, 2018. "The Effect of Incentives in Non-Routine Analytical Team Tasks – Evidence from a Field Experiment," VfS Annual Conference 2017 (Vienna): Alternative Structures for Money and Banking 168286, Verein für Socialpolitik / German Economic Association.
    5. Proserpio, Luigi & Magni, Massimo, 2012. "Teaching without the teacher? Building a learning environment through computer simulations," International Journal of Information Management, Elsevier, vol. 32(2), pages 99-105.
    6. Severin Oesterle & Arne Buchwald & Nils Urbach, 2022. "Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 571-597, June.
    7. Amélie Thery & Michel Verstraeten, 2018. "Highlighting the Relations between Interaction Types in Meetings and Group Performance," Working Papers CEB 18-011, ULB -- Universite Libre de Bruxelles.
    8. Seongkyoon Jeong & Jae Young Choi, 2012. "The taxonomy of research collaboration in science and technology: evidence from mechanical research through probabilistic clustering analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 91(3), pages 719-735, June.
    9. Peerasit Patanakul & Zvi Aronson, 2012. "Managing a Group of Multiple Projects: Do Culture and Leader’s Competencies Matter?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 3(2), pages 217-232, June.
    10. Blindenbach-Driessen, Floortje & van den Ende, Jan, 2006. "Innovation in project-based firms: The context dependency of success factors," Research Policy, Elsevier, vol. 35(4), pages 545-561, May.
    11. Angelito Calma & José Martí-Parreño & Martin Davies, 2019. "Journal of the Academy of Marketing Science 1973–2018: an analytical retrospective," Scientometrics, Springer;Akadémiai Kiadó, vol. 119(2), pages 879-908, May.
    12. Bart A. De Jong & Katinka M. Bijlsma-Frankema & Laura B. Cardinal, 2014. "Stronger Than the Sum of Its Parts? The Performance Implications of Peer Control Combinations in Teams," Organization Science, INFORMS, vol. 25(6), pages 1703-1721, December.
    13. Youkyung Ko & Hwaneui Lee & Sunghyup Sean Hyun, 2021. "Airline Cabin Crew Team System’s Positive Evaluation Factors and Their Impact on Personal Health and Team Potency," IJERPH, MDPI, vol. 18(19), pages 1-20, October.
    14. Monika Tkacz & Izaskun Agirre-Aramburu & Aitor Lizartza-Martin, 2023. "Is Team Entrepreneurial Orientation important in generating creative business ideas? The moderating role of team-perceived heterogeneity and the individual creative mindset," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 19(1), pages 79-111.
    15. Wang, Liwen & Zhao, Jane Zheng & Zhou, Kevin Zheng, 2018. "How do incentives motivate absorptive capacity development? The mediating role of employee learning and relational contingencies," Journal of Business Research, Elsevier, vol. 85(C), pages 226-237.
    16. Daniel Tzabbar & Alex Vestal, 2015. "Bridging the Social Chasm in Geographically Distributed R&D Teams: The Moderating Effects of Relational Strength and Status Asymmetry on the Novelty of Team Innovation," Organization Science, INFORMS, vol. 26(3), pages 811-829, June.
    17. Dziewanowska Katarzyna & Kacprzak Agnieszka, 2023. "The Influence of Engagement in Value Co-Creation on E-Learning Experience and Student Satisfaction: An Empirical Study," Marketing of Scientific and Research Organizations, Sciendo, vol. 28(2), pages 61-80, June.
    18. Edoardo Mollona & Andrea Marcozzi, 2009. "FirmNet: the scope of firms and the allocation of task in a knowledge-based economy," Computational and Mathematical Organization Theory, Springer, vol. 15(2), pages 109-126, June.
    19. Maqbool, Rashid, 2018. "Efficiency and effectiveness of factors affecting renewable energy projects; an empirical perspective," Energy, Elsevier, vol. 158(C), pages 944-956.
    20. Agnieszka Izabela Baruk, 2021. "Prosumers’ Needs Satisfied Due to Cooperation with Offerors in the Context of Attitudes toward Such Cooperation," Energies, MDPI, vol. 14(22), pages 1-16, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bpj:zfgewe:v:69:y:2019:i:3:p:179-203:n:3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.degruyter.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.