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Human resource management practices in ZAIN cellular communications company operating in Jordan

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  • Shelash, Mohammad
  • Sulieman, Ibraheem

Abstract

The purpose of this paper is to analyze the best human resource management (HRM) practices at ZAIN; cellular communications company operating in Jordan. study consisted of employees in ZAIN Cellular Communications Company in Jordan. All participants of this study were employees working in the organization - staff, team leaders, supervisors, programmers, project leaders, business analysts, managers, assistant managers. The findings in the paper that there are relatively high levels of practice for the areas of Training and development, Performance Appraisal, along with Communication and information sharing. Recruitment and selection is the one area, on the other hand, where a considerably lower mean level of practice exists.

Suggested Citation

  • Shelash, Mohammad & Sulieman, Ibraheem, 2011. "Human resource management practices in ZAIN cellular communications company operating in Jordan," Perspectives of Innovations, Economics and Business (PIEB), Prague Development Center (PRADEC), vol. 8(2), pages 1-9, August.
    • Handle: RePEc:ags:jrpieb:128644
    DOI: 10.22004/ag.econ.128644
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    References listed on IDEAS

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    4. Conti, Gabriella, 2005. "Training, productivity and wages in Italy," Labour Economics, Elsevier, vol. 12(4), pages 557-576, August.
    5. Chang, Eunmi, 2006. "Individual pay for performance and commitment HR practices in South Korea," Journal of World Business, Elsevier, vol. 41(4), pages 368-381, December.
    6. Zhang, Z., 1999. "Developing an instrument for measuring TQM implementation in a Chinese context," Research Report 99A48, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    Full references (including those not matched with items on IDEAS)

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    Keywords

    Labor and Human Capital;

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