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Sources of Value Creation in Service Global Value Chains

Author

Listed:
  • Metka Stare

    (University of Ljubljana, Ljubljana, Slovenia)

  • Andreja Jaklic

    (University of Ljubljana, Ljubljana, Slovenia)

Abstract

Multiple dimensions of services and service functions in global value chains (GVCs) are not sufficiently explored, particularly so when considering the perspective of Central and East European (CEE) countries as suppliers of services. A comprehensive conceptual framework for the analysis of GVCs is missing as well. The main objective of the paper is to uncover the sources and dynamic of value creation process in service GVCs and identify what makes the ascending value creation in service GVCs possible. Based on case studies exploratory analysis of service GVCs we propose a novel conceptualization of value creation in service GVCs and introduce a new model of spiral dynamic of value creation. The findings show that firms using combination of different value creation logics benefit from multiplying and mastering role of services in GVCs. These findings have implications for service management and value chain strategy beyond service industries and CEE region.

Suggested Citation

  • Metka Stare & Andreja Jaklic, 2020. "Sources of Value Creation in Service Global Value Chains," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(55), pages 846-846, August.
    • Handle: RePEc:aes:amfeco:v:22:y:2020:i:55:p:846
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    References listed on IDEAS

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    More about this item

    Keywords

    service GVC; network-based capabilities; value creation; model of spiral value creation; Central and Eastern Europe (CEE);
    All these keywords.

    JEL classification:

    • F23 - International Economics - - International Factor Movements and International Business - - - Multinational Firms; International Business
    • F61 - International Economics - - Economic Impacts of Globalization - - - Microeconomic Impacts
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
    • L80 - Industrial Organization - - Industry Studies: Services - - - General
    • O52 - Economic Development, Innovation, Technological Change, and Growth - - Economywide Country Studies - - - Europe

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