Reality check on donor expectations: Do GovTech initiatives help autocrats?

International donors commit substantial resources to GovTech projects (the application of information and communication technologies to government functions). World Bank GovTech investments alone have exceeded $118 billion over the last three decades. Donor strategy documents consistently frame digital transformation not only as a vehicle for improved effectiveness but also for strengthening democracy. Autocrats are equally invested in these tools. Globally, at least 88 authoritarian regimes currently operate GovTech projects, and electoral autocracies receive the largest share of GovTech aid (48.6 per cent of commitments). Beyond well-known surveillance applications, autocracies deploy GovTech for service delivery, grievance redress and even citizen engagement. These platforms are deployed to project an image of responsiveness and legitimacy. Our experimental evidence from Turkey shows how efficiency-enhancing GovTech tools, when paired with sophisticated regime communication, can durably entrench autocratic rule. We designed a survey experiment focused on CIMER, Turkey's widely used citizen petition platform, to examine how citizens respond to the government propaganda surrounding it. The results show that the government's framing of CIMER as an effective tool that "gets things done" significantly increased trust in authoritarian institutions, even among regime opponents. The effect extended beyond attitudes to behaviour: Asked to allocate a hypothetical donation of money among state institutions, independent non-governmental organisations (NGOs) or themselves, anti-government respondents exposed to messages on the platform were significantly more likely to give the money to state institutions. Our recommendations are as follows: Donors must take the second-order effects of GovTech initiatives seriously and develop mechanisms to carefully evaluate the risks of unintended consequences. In many cases, support for GovTech projects is overly optimistic regarding their effects on political openness. Adopting a more context-sensitive and realistic approach demands detailed political economy assessments before supporting GovTech projects and developing monitoring metrics that capture potential regime-legitimation effects. Donors need to build stronger safety guardrails into these projects. Depending on the political economy assessments, such measures could include the institutional involvement of international organisations or, if feasible, local NGOs (as conditionality) in platform oversight, mandatory independent audits and open data standards by design, among others. Finally, donors need to consider actively participating in public communication on these platforms, with visible donor branding, to counter government-controlled propaganda, claim credit for service delivery and strengthen trust in donor countries and organisations.