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Reforming The Public Administration Through E-Government Generalization

Author

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  • Andreea ZAMFIR

    () (Management Faculty, Academy of Economic Studies, Bucharest)

Abstract

The paper outlines the role of e-government as the main action in order to reform Romanian public services. E-government is a critical constituent of the new information and knowledge-based society and in the last few years had an exponential evolution at the European Unions’ level. The findings of this study disclose that e-government is the main action to reform public services. Moreover, an advanced level of e-government services development is needed in order to transform the interactions between public administration and citizens or businesses. The study was conducted by combining a wide variety of sources, such as reports, regulations, and the national experience in developing e-government services. Our conclusion justifies the effort invested in developing e-government and also has relevance for policy making in Romanian public administration.

Suggested Citation

  • Andreea ZAMFIR, "undated". "Reforming The Public Administration Through E-Government Generalization," Proceedings of the Fifth "Administration and Public Management" International Conference: "Public Institutions' Capacity to Implement the Administrative Reform Process", Bucharest, June 23-24, 2009 21, Research Centre in Public Administration and Public Services, Bucharest, Romania.
  • Handle: RePEc:rom:confca:21
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    File URL: http://www.confcamp.ase.ro/2009/21.pdf
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    More about this item

    Keywords

    E-Government; Public Administration; Reform; Public Services; Internet.;

    JEL classification:

    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
    • H70 - Public Economics - - State and Local Government; Intergovernmental Relations - - - General
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • L80 - Industrial Organization - - Industry Studies: Services - - - General
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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