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Quality Costing Technique: An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations

Author

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  • Neyestani, Behnam

Abstract

Quality costing method is one of the total quality management (TQM) tools. This technique is also the most significant financial performance indicator, which can assist the companies to monitor and control their expenses related the quality of products and services during production process, in order to ensure that the firm is able to satisfy the requirements of the customers. Accordingly, the adoption of this method can cause that the companies save money and being more competitive in the market. However, the main purpose of this paper was to explore and discuss regarding the aspects of this TQM tool, and how it can detect unnecessary costs and maintain good quality for products and services with an aim to attain highest level of customer satisfaction in the organizations.

Suggested Citation

  • Neyestani, Behnam, 2017. "Quality Costing Technique: An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," MPRA Paper 77375, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:77375
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    File URL: https://mpra.ub.uni-muenchen.de/77375/1/MPRA_paper_77375.pdf
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    References listed on IDEAS

    as
    1. Neyestani, Behnam & Juanzon, Joseph Berlin P., 2016. "Developing an Appropriate Performance Measurement Framework for Total Quality Management in Construction, and other Industries," MPRA Paper 76601, University Library of Munich, Germany, revised 30 Nov 2016.
    2. Neyestani, Behnam, 2017. "Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement," MPRA Paper 77282, University Library of Munich, Germany.
    3. Neyestani, Behnam & Juanzon, Joseph Berlin P., 2017. "ISO 9001 Standard and Organization's Performance: A Literature Review," OSF Preprints db5mv, Center for Open Science.
    4. Neyestani, Behnam, 2017. "Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement," OSF Preprints u6msf, Center for Open Science.
    5. Neyestani, Behnam & Juanzon, Joseph Berlin P., 2017. "Impact of ISO 9001 Standard on the Quality Costs of Construction Projects in the Philippines," MPRA Paper 76797, University Library of Munich, Germany.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Neyestani, Behnam, 2017. "Quality Costing Technique An Appropriate Financial Indicator for Reducing Costs and Improving Quality in the Organizations," OSF Preprints k8r7m, Center for Open Science.

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    More about this item

    Keywords

    Appraisal Costs; Control Costs; Failure Costs; Quality Costing Technique; Quality Costs; and Prevention Costs.;
    All these keywords.

    JEL classification:

    • D2 - Microeconomics - - Production and Organizations
    • D61 - Microeconomics - - Welfare Economics - - - Allocative Efficiency; Cost-Benefit Analysis
    • L1 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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