Non Verbal Communication in Business Life
Everybody communicates on two levels, namely verbally and non-verbally. Verbal communication, or the spoken words we use, represent a very small portion (less than 10%) of our overall message. People can lie, misrepresent or mislead you with their words. Non-verbal language represents over 50% of our total message. Mastering the language of non verbal communication becomes more and more an art and has an impact on our outcomes. The non-verbal message will always be more a more accurate representation of the person's feelings, attitudes or beliefs.
|Date of creation:||19 Nov 2007|
|Date of revision:|
|Contact details of provider:|| Postal: |
Web page: http://mpra.ub.uni-muenchen.de
More information through EDIRC
When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:6732. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Ekkehart Schlicht)
If references are entirely missing, you can add them using this form.