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Non Verbal Communication in Business Life

Author

Listed:
  • Vintean, Adriana

Abstract

Everybody communicates on two levels, namely verbally and non-verbally. Verbal communication, or the spoken words we use, represent a very small portion (less than 10%) of our overall message. People can lie, misrepresent or mislead you with their words. Non-verbal language represents over 50% of our total message. Mastering the language of non verbal communication becomes more and more an art and has an impact on our outcomes. The non-verbal message will always be more a more accurate representation of the person's feelings, attitudes or beliefs.

Suggested Citation

  • Vintean, Adriana, 2007. "Non Verbal Communication in Business Life," MPRA Paper 6732, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:6732
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    File URL: https://mpra.ub.uni-muenchen.de/6732/1/MPRA_paper_6732.pdf
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    Cited by:

    1. Ahmed R. Al-Owaidi & Özgür Çengel, 2023. "Body Language of Sellers and Its Impact on Customer Loyalty," International Business Research, Canadian Center of Science and Education, vol. 16(12), pages 1-1, December.

    More about this item

    JEL classification:

    • A1 - General Economics and Teaching - - General Economics

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