IDEAS home Printed from
   My bibliography  Save this paper

Information Technologies and Strategies in the Service Industry


  • Zagorsek, Branislav


Information technologies have a deep impact on companies and their strategy especially now in so called postindustrial era. A company in sophisticated sector as service sector is strongly influenced by information technologies and must adapt to new rules or at least to new tools to not to lose its competitive advantage. In this paper we discuss the business environment of service sector. How the information technologies are used in the companies and how they influence the business strategy. This study is based on research made on Slovak companies and on modern theoretical approaches in strategy management.

Suggested Citation

  • Zagorsek, Branislav, 2012. "Information Technologies and Strategies in the Service Industry," MPRA Paper 51735, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:51735

    Download full text from publisher

    File URL:
    File Function: original version
    Download Restriction: no

    More about this item


    service sector; strategy; information technologies; business environment;

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

    NEP fields

    This paper has been announced in the following NEP Reports:


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:51735. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Joachim Winter). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.