Modelli a Equazioni Strutturali per la Valutazione dell'Esperienza Universitaria nell'Ateneo Fiorentino
[Structural Equation Models for the assessment of the University experience at the University of Florence]
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References listed on IDEAS
- O'Loughlin, Christina & Coenders, Germà, 2002. "Application of the European Customer Satisfaction Index to Postal Services. Structural Equation Models versus Partial Least Squares," Working Papers of the Department of Economics, University of Girona 4, Department of Economics, University of Girona.
More about this item
KeywordsStructural Equation Models (SEM); Latent Variables; Customer Satisfaction;
- C5 - Mathematical and Quantitative Methods - - Econometric Modeling
- C3 - Mathematical and Quantitative Methods - - Multiple or Simultaneous Equation Models; Multiple Variables
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