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Implicación del Componente Humano en la Calidad: Estudio Comparativo en Hoteles de Gestión Propia y Cooperada
[Implication of Human Resource in Quality Management: Comparative Study in Owner and Cooperative Hotel Management]

Author

Listed:
  • Gómez Selemeneva, D.
  • Romero Lamorú, I.

Abstract

This paper study quality management like advantage source and the cooperation relationships like strategic variant, it exposes the particularities that shows insertion of human resource as base for quality management under management contract conditions

Suggested Citation

  • Gómez Selemeneva, D. & Romero Lamorú, I., 2005. "Implicación del Componente Humano en la Calidad: Estudio Comparativo en Hoteles de Gestión Propia y Cooperada [Implication of Human Resource in Quality Management: Comparative Study in Owner and Co," MPRA Paper 15884, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:15884
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    File URL: https://mpra.ub.uni-muenchen.de/17751/2/MPRA_paper_17751.pdf
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    More about this item

    Keywords

    Quality management; Strategic Alliances;

    JEL classification:

    • L8 - Industrial Organization - - Industry Studies: Services

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